Nimra Shakoor

123 street, Baltimore, MD 21244| (443)562-8999 | noreply@email.com

To obtain a Store Manager position in which, my professional background, skills and commitment to excellence
will be effectively utilized.

Authorized to work in the US for any employer

Skills & Abilities

 Problem Solving
 Customer service
 Self-motivator; Works Easily under pressure in high stress environments
 Excellent written and oral communication
 Time management and organizational skills with demonstrated ability to prioritize and multi-
task.
 Software/office equipment Microsoft office (word, excel, access, & power point), keyboarding 30 wpm.
POS Systems.

Education
2017-PRESENT | COMMUNITY COLLEGE OF BALTIMORE COUNTY
· Major: Forensic Science

HIGH SCHOOL | 2012-15 | WOODLAWN HIGH SCHOOL

Experience
OFFICE MANAGER | ASHLEY HOMESTORE | JAN 2016-PRESENT
· Support store operations, policies and procedures
· Maintain staffing levels consistent with business needs to ensure excellent customer service by recruiting,
hiring, and training associates
· Manage and assign tasks to ensure the store is clean, adequately stocked, organized, well-kept and priced
correctly
· Responsible for the entire store and staff when fulfilling the role of manager-on-duty and in the Store
Manager's absence.
· Cash Handling for all the store operations as well as deposits.

CUSTOMER SERVICE REP | ASHLEY HOMESTORE | JUNE 2015-JAN 2016

· Provided excellent customer service.
· Problem solving.
· Keeping the office clean.
· Making at least 200 calls per day.
 References

Rebecca Cole (co-worker at current location)

2026675859 | beckycole@hotmail.com
John Doe - (DM)
3015634895 | John_doe@verizon.net
Lisa Byers- Ashley Homestore (store manager)
4435689765 | libyers@gmail.com

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