EMgt 6702: Quality Improvement in Technical Concerns

Credit Hours 3 semester credit hours

Course Status MEM Core Course
 Introduction to Quality
 Philosophies and Frameworks
 Focusing on Customers
 Quality Function Deployment
 Basic Statistics (review) and Statistical Thinking
 Principles of Six Sigma
Course Outline/ Broad
Course Contents  Process Management
 Tools for Process Improvement
 Special topic (s): Guest Speaker
 Statistical Process Control-I
 Statistical Process Control-II
 SPSS Tutorial (Video recording will be provided)

Prerequisites N/A
 The Management and Control of Quality (Latest available
Suggested Text Edition), James R. Evans and William M. Lindsay

Marks Distribution

Mid Term Exam 25%

Publication 20%
Presentation 5%
Homework/Assignments (4) 8%
Quizzes (4) 10%
Innovative Idea - 100 Seconds Presentation 2%
Final Exam 30%