SUBJECT: ORGANISATIONAL BEHAVIOR 2

ASSIGNMENT NUMBER: 1

NAME : S.SRINIVASA RAGHAVAN

ROLL NUMBER: PGFX19054

BATCH NUMBER: 2017-2019

DATE: 14.6.2018.
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1. Were the 12 men a group? Why or why not?

Solution: 12 men are a group initially and they make as a team at last.

A group is a collection of individuals who coordinate their individual efforts. On

the other hand, at team is a group of people who share a common team
purpose and a number of challenging goals. Members of the team are mutually
committed to the goals and to each other. This mutual commitment also
creates joint accountability which creates a strong bond and a strong
motivation to perform.

In the movie, the common team purpose is that they have to decide whether
the accused person of murder is guilty or not. The goal of the team is they
have to decide it unanimous whether he is guilty or not.

2. Did you see the stages of Group development taught in class occurring in
the movie? If yes give examples. If no. Then what difference did you see
from what was taught in class. Give examples to support your answer.

Stages of Group

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  FORMING -STAGE 1

 The focus of group members during the forming stage is to become familiar
with each other and their purposes, not on work (In this case initially they
talk about their work like broker, messenger service company, they are
also having conversation about taking up jury member).
 The output of this stage is to understanding the group’s purpose,
determining how the team will be organized.

FROM THE CASE –

 They tend to sit in jury number order, here they take on preliminary voting
and custom voting to get clear cut consensus whether that boy is guilty or
not with rule of twelve to nothing either way.

ADDED LEARNINGS FROM THIS STAGE-

 Starting to come together.

 Characterized with anxiety and uncertainty.
 Cautious about their behaviour.

 STORMING – STAGE 2

 Conflict and competition are at its greatest. because group members

understand who they are, who group members are. In this stage they begin
to address some of the most important issues surrounding the group.
 In this stage Group leader has to raise the conflict and deal with it.

FROM THE CASE –

 They conduct voting, jury number 8 has voted against the group decision that
the boy is not guilty.

 They tend to have a discussion on the case based on each individual input and
try to convince the jury 8.

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 They have a discussion on each of their view on murder and try to convince
that the boy is guilty.
 There also conflict becomes bigger as they proceed and few of them quarrel
along the way (they share their views on slum and people from slum).

ADDED LEARNINGS FROM THIS STAGE-

 Group task.
 Individual role & responsibilities.

 NORMING- STAGE 3.

 Leadership is shared and cliques dissolved.

 Conflict is resolved and there is stronger sense of belonging to the group.

FROM THE CASE

 The leadership is held by jury 1 and some questions raised on his part and he
kept calm down by others.
 Jury number 8 has raised some questions against knife, testimony, train light.
 The other members try to convince him by providing some proofs like knife,
testimony.
 Each of them telling their own experience from the life. (E.X- jury 9 telling
about old men, jury number 2 tells about his bank experience)

ADDED LEARNINGS FROM THIS STAGE

 Creativity is high.
 People know where they fit in and who they are.

 PERFORMING – STAGE 4

 Group is in high gear and highly productive, need for approval is past.
 Group member focus on task and care for other members of group.

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 FROM THE CASE –

 JURY NUMBER 11 raised question on why the boy has returned home after
killing his father, like wise jury number 2 raised questions on stabbing and
they have discussed and got the answers.
 Jury Number 3 raised questions on boy inability to answer questions on
movie he has seen on that day his father was murdered.
 The discussions were made on all the above topics and answers were got
from other members on the group
 In the same scenario, they work together on the task and they take care for
other members of the group. E.X – while jury 3 try to act like stabbing jury 8
all of sudden all the jury members reacted of saving jury 8.

ADDED LEARNINGS FROM THIS STAGE-

 Group morale is high.

 Group loyalty is intense.
 Group identity is complete.

 ADJOURNING -STAGE 5

 Stage occurs when the tasks are completed and there are no longer is a need
for group to exist.

FROM THE CASE-

 All the jury members are convinced that the boy is not guilty and they have
decided to take decision to free the boy from conviction.
 All the members of jury leaving the room one by one for court trail.

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3. Can you identify how the backgrounds and personalities of
people involved is affecting group dynamics
PERSONALITY FROM THE ACTIONS OF PERSONALITY
TRAITS CASE
Initiator JURY Takes initiative in defining problems, proposing action, and suggesting
NUMBER 1 procedures.
lnformer JURY Finding facts and giving advice or opinions
NUMBER 5
Interpreter JURY Interprets ideas, define terms, and clarify issues.
NUMBER 9
Summarizer JURY Restates suggestions, offers decisions, and comes to conclusions
NUMBER 11
Reality Taster JURY Analyses ideas and tests the ideas in real situations.
NUMBER 4
Consensus tester JURY Asks if the group is nearing a decision and tests possible conclusions.
NUMBER 6
Encourager JURY Being friendly, warm, and responsive to other group members
NUMBER 2
Compromiser JURY Modifies decisions, offers compromises, and admits errors.
NUMBER12
Aggressor JURY 10 Criticizes members' values and makes jokes in a sarcastic, derogatory, or
semi-concealed manner.
Blocker JURY Stubbornly resists the group's ideas, disagrees with group members for
NUMBER3 personal reasons.
Dominator JURY Controls conversations by patronizing others.
NUMBER 8
Avoidance Behavior JURY Pursuing goals not related to the group and changing the subject to avoid
NUMBER 7 commitment to the group.

4.How is each person trying to influence the others? Can you

identify techniques? Give examples.
Influence, at its most basic definition, is changing someone’s behaviour. It making an impact
in a situation where you ordinarily you wouldn’t have much control. It is a way of doing
something, rather than sitting back and deciding that there is nothing you can do.

1. Pressure

Seeks influence through demands, threats or intimidation to convince others to comply with
a request or to support a proposal.

FROM THE CASE –

JURY NUMBER 3 - They try to put pressure on others through threats rather than the facts.
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2. Assertiveness

Seeks influence through includes repeatedly making requests, setting timelines for project
completion or expressing anger toward individuals who do not meet expectations.

FROM THE CASE-

JURY NUMBER 11 – He try to influence through facts and at same time he is angry with jury
number 7 for not meeting goal expectation.

3.Legitimating

Seeks influence through persuading others that the request is something they should comply
with given their situation or position.

FROM THE CASE-

JURY NUMBER 8- He try to persuade others by placing the facts.

4. Coalition

Seeks influence through the aid of others to persuade them to do something or uses the
support of others as an argument for them to agree.

FROM THE CASE-

JURY NUMBER 9- He gets convinced by jury number 8 and then he ask others to accept the
facts and discuss.

5. Upward Appeals

Seeks influence through the approval/acceptance of those in higher positions within the
organization prior to making a request of someone.

FROM THE CASE-

JURY NUMBER 2,6,12 - They gets influenced by other jury members.

6. Ingratiating

Seeks influence through getting others in a good mood or to think favorably of them before
asking them to do something.

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 FROM THE CASE-

JURY NUMBER 1– He is the Leader but he gets influenced by others.

7. Rational Persuasion

Seeks influence through logical arguments and factual evidence to persuade others that a
proposal or request is viable and likely to result in task objectives.

FROM THE CASE –

JURY NUMBER 4- He puts some logical questions and move the group towards the task
objective.

8. Personal Appeals

Seeks influence through others’ compliance to their request by asking a “special favor for
them,” or relying on interpersonal relationships to influence their behavior.

FROM THE CASE –

JURY NUMBER 5- He tries to influence others by saying that he is from slum.

5. Observe the process through which decision is made here. Can you
identify steps etc

PROCESS DECISION MAKING:

 Step 1: Identify the decision.

The group is aligned to make decision that the boy is guilty or not for the murder and
the decision should be unanimous in either case.

 Step 2: Gather relevant information and Identify the alternatives.

They have some facts that the boy is guilty. But jury number 8 has some doubts on
that facts. So he ask for some discussion to clear the doubts and make the Boy is
not guilty in decision.

 Step 3: Weigh the evidence and Choose among alternatives.

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 Each of the jury members given their suggestion based on the evidence and added
their points towards the evidence.

 Step 4: Take action.

They work together to act to put together the evidence and retract some scenes
based on the evidence.

 Step 5: Review your decision & its consequences.

They review their action and decision and finally make their decision that the
boy is not guilty.

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Without purpose and goals you cannot build a team. The purpose must be
worthwhile and create a sense of doing something important together. The
goals must be challenging and specific so that each member can understand
how they contribute to the success of the team.

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A well-defined strategic plan outlining the purpose, values, goals and
objectives of the team becomes the glue that binds the group together and
helps transform them into a team. Participation in developing that plan helps
to build understanding, consensus, and commitment. As a leader, you use the
plan to set expectations for individuals and the team as a whole.

The power of a team emerges from the sense of community that develops and
exerts strong influence on the attitudes and behaviors of the participants. Peer
pressure and a desire to be a productive member of the team helps to shape
priorities and direct efforts where they will support the team goals.

As a leader and manager, you are no longer limited to managing individuals.

You have an opportunity to manage the team as a whole and enlist the support
of the team to help manage the individuals.

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