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Updated Resume
Updated Resume
Phone: (425)268-6951
E-mail: wil09001@gmail.com
Experience
-Established and managed a LAN with multiple hubs and more than 10 connected devices
(Mac, PC, iPhone, Android). Set up multiple PCs including OS installation and configuration,
peripheral installation, software installation, and software updating.
-Experience troubleshooting and rectifying software and network issues.
-Working knowledge of the TCP/IP protocols and their interaction with switches, routers, and
hubs.
-Beginner level programming knowledge in both Python and Java coding languages.
-Skilled at communicating PC and network issues to customers both in person and over the
phone.
-Oversaw small to medium groups in working towards a common objective.
Education
Arizona State University- Online
December 2019
BS in Information Technology
Brigham Young University- Idaho
April 2015
AS in Biology
Work History
Aug. 2012-Nov. 2012
Garlic Jim’s Gourmet Pizza
Took phone orders, made and delivered pizzas.
Handled transactions with a cash register.
Vf Industries
Emptied shipping containers, cleaned shipping Apr. 2010-Aug. 2010
dock, palletized and scanned merchandise into
computer system.