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  • Metrics Performance Service Level 15% Quality Score 25% NPS 25% Sales Conv. 45% Productivity 35%

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    Manuel Masabel Curi
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    This document contains metrics data across four key areas: Service Level, Quality Score, NPS, and Sales Conversion. For each metric, it provides the percentage of performance in the top and bottom categories as well as data on transparent labels, top and bottom categories, and productivity scores ranging from 30% to 150%.

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    Porcentajes Masabel

    Original Title

    Pareto en 3D Excel

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    This document contains metrics data across four key areas: Service Level, Quality Score, NPS, and Sales Conversion. For each metric, it provides the percentage of performance in the top and bottom categories as well as data on transparent labels, top and bottom categories, and productivity scores ranging from 30% to 150%.

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    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
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    13 views2 pages

    Metrics Performance Service Level 15% Quality Score 25% NPS 25% Sales Conv. 45% Productivity 35%

    Uploaded by

    Manuel Masabel Curi
    This document contains metrics data across four key areas: Service Level, Quality Score, NPS, and Sales Conversion. For each metric, it provides the percentage of performance in the top and bottom categories as well as data on transparent labels, top and bottom categories, and productivity scores ranging from 30% to 150%.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Metrics Performance Transparent Data Label Top Cat Botton Cat

    Area Area
    Service Level 15% 85% 30% 10% 10% 150%
    Quality Score 25% 75% 30% 10% 10% 150%
    NPS 25% 75% 30% 10% 10% 150%
    Sales Conv. 45% 55% 30% 10% 10% 150%
    Productivity 35% 65% 30% 10% 10% 150%

    Service Level Quality Score NPS Sales Co


    core NPS Sales Conv. Productivity

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