Professional Documents
Culture Documents
Submitted by:
Sorianno, Jewel
Tenepere, Cat
Valencia, Kristine
Villanueva, Ronalynne
Vizcarra, Koleen
Zapanta, Thea
October 2018
Republic of the Philippines
PHILIPPINE STATE COLLEGE OF AERONAUTICS
Piccio Garden Villamor, Pasay City, Metro Manila
Table of Contents
i. Executive Summary………………………………………………………………...1
ii. Description of Products and Services…………………………………………….…1
iii. Technology Considerations………………………………………………………....2
iv. Product/Service Marketplace………………………………………………………3-5
v. Marketing Strategy……………………………………………………………….…6
vi. Organization and Staffing…………………………………………………………..7
vii. Schedule………………………………………………………………………….…7
viii. Financial Projections……………………………………………………………..…8
ix. Findings and Recommendation…………………………………………………..…9
i. Executive Summary
Republic of the Philippines
PHILIPPINE STATE COLLEGE OF AERONAUTICS
Piccio Garden Villamor, Pasay City, Metro Manila
Star Box Coffee Bar is determined to become a get away from the daily stresses of
life, especially in school since it is located at Philippine State College of Aeronautics, Pasay City.
A comfortable place to chill, read a book or do your homework. Star Box Coffee Bar will
capitalize its proximity on students and workers of Philippine State College of Aeronautics. Star
Box Coffee Bar will offer its customers the best prepared coffee in the area that will be
at the Coffee Bar will not just be hot drinks, iced coffee will also be available. The atmosphere of
the Coffee bar will be relaxing, cozy, and friendly for students to feel comfortable on doing their
works, just like at home. Customers should feel welcomed by the staffs, since students and
workers from Philippine State College of Aeronautics would be the only customer of the coffee
bar, since it is located inside the school campus. Employees will be trained to become
enthusiastic all the time to ensure the stress-free feelings of customers once inside the coffee bar.
This will include aspects such as being polite at all times, good eye contact with customers, and
aware of customers around them. They will also be trained to deal with complaints in order to
reduce any negative experiences for customers. Employees will listen to the complaint, show
compassion and try to resolve the issue and if that’s not possible offer a discount or free drink
within reason.
1 Mission
Star Box Coffee Bar will give the customer the satisfaction of being able to do works
and at the same time feel at home with our coffee and pastry products, and additional to that is
the ambiance of the place, approach of the staffs and the over all service of the coffee bar.
Republic of the Philippines
PHILIPPINE STATE COLLEGE OF AERONAUTICS
Piccio Garden Villamor, Pasay City, Metro Manila
Vision
To be established and trusted as the perfect coffee business partner and to be a leader
comfortability of the customers, and music systems for the calming sound inside the coffee bar.
The music system will be provided on each side of the coffee bar, though maintaining the level
of sound for people who just want to relax. The scent inside the coffee bar should also be
maintained and consistent, to give the students and personnel their harmonious and desirable stay
feel at ease. This project will also need machines for coffee and expresso making, blenders for
other varieties of iced coffee, and other materials that will be needing to make varieties of coffee.
Surveillance cameras will be at the inside of the coffee bar, and outside for security purposes.
This will also serve as a track on students if they are not attending their classes and instead
Star Box Coffee Bar will be located at the ground level between the Building A and
Building B of Philippine State College of Aeronautics Campus, in line with the covered court
area, taking the available space or lot in the said area for the coffee bar.
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Republic of the Philippines
PHILIPPINE STATE COLLEGE OF AERONAUTICS
Piccio Garden Villamor, Pasay City, Metro Manila
The floor plan will include a 200 square feet back office and a 2,300 square feet
coffee bar, which will include a seating area with 15 tables, a kitchen, storage area and one
bathrooms. The space in the coffee bar will be approximately distributed the following way--
1,260 square feet (i.e., 55% of the total) for the seating area, 600 square feet (26%) for the
production area, and the remaining 440 square feet (19%) for the customer service area.
This property is located in the middle of the campus buildings for a reason of being
that it will provide more access for students or personnel to go to the coffee bar easily. The
allotted space given is a great location since it is between the two main buildings of the campus
inside the school premises. The coffee bar's open and clean interior design with modern wooden
decor will convey the quality of the served beverages and snacks, and will be in-line with the
establishment's positioning as an eclectic place where people can relax and enjoy their cup of
coffee.
Star Box Coffee will offer its customers the best tasting coffee beverages in the area.
This will be achieved by using high-quality ingredients and strictly following preparation
guidelines. The store layout, menu listings and marketing activities will be focused on
maximizing
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the sales of higher margin espresso drinks. Expresso drinks, brewed coffee and teas
will be sold in the coffee bar. Star Box Coffee will also offer its clients pastries, small salads and
sandwiches.
Republic of the Philippines
PHILIPPINE STATE COLLEGE OF AERONAUTICS
Piccio Garden Villamor, Pasay City, Metro Manila
Logo:
Every years everyone love to drink coffee, ice coffee, love to eat pastry and
sandwiches. The logo design is simple and elegant. Most people target the market to
Republic of the Philippines
PHILIPPINE STATE COLLEGE OF AERONAUTICS
Piccio Garden Villamor, Pasay City, Metro Manila
relax and chill out. The coffee drawing means we are selling different types of coffee
because are business focusing in different taste of coffee. The name of the business is
v. Marketing Strategy
To achieve the highest goal for the coffee bar, Star Box Coffee bar will provide a
pleasant ambiance for students of Philippine State College of Aeronautics to feel like they are
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doing works and projects in a nice environment. Customers will have the ability to comment or
write down their thoughts or opinions about the topic in one section of the coffee bar or things
they want to improve, with a provided designed board inside the coffee bar. Competitors only
provide simple coffee, while Star Box Coffee will give you variances of coffee and expresso,
depending on your likings and will make you feel like home, in a nice and pleasant way.
Star Box Coffee Bar will be promoted online, and advertise around the televisions on
the campus, with the permission of the officials. Star Box Coffee Bar will also use flyers and
tarpaulins as a part of the advertisement process, and for students to be aware of the business
products.
Varieties of the coffee and pastries will be serve fresh and new everyday with a little
mixture of designs on each product to make it as attractive and mouth-watering as it can. Display
of the available pastries will be seen on the counter, and pictures of different coffees or iced
with an expertise and knowledge on different coffee drinks mixture, and one staff to maintain the
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Republic of the Philippines
PHILIPPINE STATE COLLEGE OF AERONAUTICS
Piccio Garden Villamor, Pasay City, Metro Manila
cleanliness of the shop. It is also required to have a pleasing personality for the staff to maintain
or have that vibe of friendliness inside the coffee bar. There will only be an additional staffs
Organizational structure is important to maintain the quality of the product and the service being
vii. Schedule
Star Box Coffee Bar inside the Philippine State College of Aeronautics, Pasay City
Campus is expected to launch for a 5 months preparations and project meetings. Listed below is
the schedule of different event that will take place for the proposal and making of the coffee bar.
August 20, 2019 : Initiate Project
September 01, 2019 : Project Meeting
September 15, 2019 : Building of the Coffee Bar
December 05, 2019 : Completion of the Coffee Bar
January 06, 2020 : Final Meeting for Opening
January 20, 2020 : Launching of the Project
and training needs. The assumptions for these projections are as follows:
Maintaining store sales
All milestones performance in accordance with the schedule
Possible additional of staffs due to demands
Total Additional Costs for Sales 212,000 121,000 220,300 146,080 175,718 875,098
Sales project increase 25% every year to provide investment and will ensure the business will
full up the high income of products and extra expenses. The additional staffing and project
material increase 10% every year to make sure to provide equal payment of the work in business
growth. The training for sales and marketing will allow to increase10% in every four years
because of changing style of marketing strategies. The contract for design, build, and
Implementation of Store increase 10% in third year because of expected changing of ambiance of
the store but the remaining year will make sure that the renovation is more stable for three years
of business development. Every year the total additional costs for Sales will compute and deduct
the Sales production to make sure that there are income in the business and earned.
Star Box Coffee bar to be approve for a reason that it will benefit not only the students, but also
the personnel of the school and give a service of a high class coffee bar for people to enjoy just
inside the campus. It will be highly beneficial for the school and students to have a coffee bar