ACKNOWLEDGEMENT

Alhamdulillah, first of all we would like to thank to Allah as finally we were able to finish our
assignment that have been given by account’s lecturer to us. This task had been done with all
afford by group members even though we had a little bit problem were happened among us
while doing this assignment. Luckily, all the problems can be settle down and were able to
adapt properly and wisely.

Besides that, big thanks we address to Puan Nor Hayati Bte Md Nor because without her guide
our project cannot be done properly. She always gives us supports and guide us how to do our
assignments in propose to produce a good outcome from our interview. We would also like to
expand our deepest gratitude towards Encik Muhammad Alihan Bin Abd Magfir Khan owner
of Nurbytes Cyber for giving us a good cooperation in completing our group project.

Finally, I would like to thank every member of my group for their cooperative attitude and
dedicated efforts. All of them attended every meeting and everyone shared their constructive
opinions and creatives idea in making of this assignment. Their cooperation is deeply
appreciated.
INTRODUCTION

Researchers have chosen an organization namely Nurbytes Cyber Café.

The Nurbytes Cyber Café is located at Plaza Satelite B University Technology Mara Campus
Puncak Alam, Selangor which it is a student area. There is some of attracton to attract the
students and suitable for their target market which is compare to the other area. The main
activities of this company were doing printing services, not just that they also doing