Luke Farrelly

10 Dominic Street
Camberwell, VIC, 3124
Australia
+61 413 084 636 (mobile)
lfarrelly.at@gmail.com

Objective

To find a job (ideally regarding hospitality, retail or sales) with either casual or part-time
hours, that I can maintain until the completion of my Bachelor’s degree at the end of 2020.

Availability

Monday: 6pm-midnight
Tuesday: 6pm-midnight
Wednesday: 4pm-midnight
Thursday: 4pm-midnight
Friday: 4pm-midnight
Saturday: 4pm-midnight
Sunday: 4pm-midnight

Qualifications Summary

Organised, punctual, determined, persistent, customer-focused, compassionate.

Specifically experienced with dealing with customers, taking orders, working at a rapid pace,
dealing with unexpected situations, dealing with busy periods, keeping occupied during
quieter periods, fulfilling a list of tasks and working on my own.

English, German fluent. Currently learning Spanish.

I have an RSA.
Experience

Cocoon Republic, Richmond, VIC, Australia

Work-Experience, June 2014 – July 2014

Was involved in a mandatory ‘work-experience’ program organised by my high school – it

involved immersing oneself in a work environment for 2 weeks, and – albeit typically
involving house-work, contributing to the firm. During this period, I worked in an Industrial
Design firm based in Richmond, called ‘Cocoon Republic’.

 Logged industrial design-related research into Excel.

 Photographed and rendered images of drawings.

 House-work related tasks such as vacuuming, tidying and arranging boxes.

 ‘9am – 5pm’ experience.

McDonald’s Swanston Street II, Melbourne, Australia

Customer Service (with ‘Create Your Own Taste’ speciality), November 2015 - March 2016

Worked at the (at the time) busiest McDonald’s store in Victoria over the summer period of
2015-2016. Serving hundreds of customers daily, I worked at the front counter, but was
assigned to manage the ‘Create Your Own Taste’ orders. My role included taking orders,
assembling orders and serving drinks.

 Serving customers at the register

 Dealing with difficult customers

 Preparing orders to be given to customers

 Working at a fast-pace

 Cleaning at a fast-pace
McDonald’s Holmesglen, Malvern East, VIC
Food Production + Customer Service, February 2017 - September 2017

Concurrent with university studies, worked primarily overnight shifts at McDonald’s

Holmesglen. Involved primarily in food production, but also assisting in serving customers.
Whilst many aspects of my previous stint at McDonald’s resurfaced – given that majority of
my shifts were during the night, responsibilities were different.

 Working on my own.
 Adapting to working on my own at a fast-pace during busy periods.

 Completing a list of tasks required from overnight shifts.

 Cleaning the kitchen’s facilities.

 Working full-time hour weeks on several occasions.

 Serving intoxicated customers

CPD Policy Blog, Graz, Austria

Social Media, June 2018 – November 2018

Concurrent with exchange education, was appointed as a social media administrator for a
non-government organisation. The CPD Policy Blog is a project of the Austrian Conflict,
Peace and Democracy Cluster and is supported by the University of Graz, IKF,
Demokratiezentrum Wien, ASPR, ZFF as well as Shabka.

 Posting on social media

 Answering to enquiries

 Participating in conferences

 Event team contribution

Hoyts Australia, Chadstone, Australia

Crew Member, November 2018 - present
A newly appointed job. I am part-time, and usually work 10-12 hours a week. For this job, I
clean cinemas and scan customer tickets. They will soon commence training me in other
areas of the cinema.

 Operating with workmates via walkie-talkie

 Balancing tasks

 Dealing with customer complaints

 Working with co-workers to clean efficiently

Hoyts Australia, Chadstone, Australia

Crew Member, November 2018 - present

A newly appointed job. I am part-time, and usually work 10-12 hours a week. For this job, I
clean cinemas and scan customer tickets. They will soon commence training me in other
areas of the cinema.

 Operating with workmates via walkie-talkie

 Balancing tasks

 Dealing with customer complaints

 Working with co-workers to clean efficiently

Education
Camberwell High School: 2011-2016 (completed VCE)

Bachelor of Health Science & Arts, Deakin University, 2017-present

Trimester Abroad (Deakin University), Karl-Franzens-Universität Graz, 2018

Achievements

 Swimming (Freestyle, Backstroke) State Level: 2007, 2008

  House Arts Captain: 2016
 Accepted onto Deakin’s ‘Trimester Abroad’ program: 2017

About Me

Hobbies include experiencing new cultures, yoga, exercising, linguistics and socialising.

Australian Birth Certificate + Australian Passport.

Born: 30th of December 1998

Referees:

- Steffen Sabatino (basketball coach) 0499583469

- Colin Farrelly (father) 0417117170