NCCER module 7

Meagan Alexis
 listening and understanding
what’s being said and
respecting the speaker.

Active listening
 Body language
a person’s body language, posture, gesture facial expressions etc.
 Jargon
specialized terms in a specific
industry
 Nonverbal
communication

• all types/forms of
communications that
doesn’t use words, like body
language, use of time,
appearance etc.
 Paraphrase
express something heard/read using
your own words
 Appendix

a source of detailed/specific info at the end of

a section/chapter/book
Bullets

vertically aligned dots that

highlights items in a list
Change order

a written order by the owner of a project for

the contractor to make a change in time,
amount, or specifications.
 a signature that is used to sign electric documents
Electronic signature by capturing hand written signatures using
computer technology and attaching them to the
document or file.
 Font
the type style used for letters and
numbers
Glossary
a alphabetical list of terms/definitions
 Graph
information shown through data
on a picture or chart
 an alphabetical list of topics, with each topic’s
Index page number
Italics

the style of letters when they’re

slanted
 Memo
information written
correspondence
Permit
a legal document that allows a task to be
undertaken
Punch list

a written list that identifies deficiencies requiring corrections at completion

Table

a way to present information such as

numbers and words
 Table of
contents
a list of book chapters/section, usually
seen at the top of the book