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  • Complaining Letter

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    Juan Esteban Garcia Sossa
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    Cristhian David García Sossa has been without mobile internet connection from Mario Solutions Company for four days. As a busy businessman who relies on video calls, this outage is problematic as he pays a large monthly fee for the best internet service. He writes to inquire about the issue and expects a prompt reply with a solution from the company's customer service.

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    Cristhian David García Sossa has been without mobile internet connection from Mario Solutions Company for four days. As a busy businessman who relies on video calls, this outage is problematic as he pays a large monthly fee for the best internet service. He writes to inquire about the issue and expects a prompt reply with a solution from the company's customer service.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    6 views2 pages

    Complaining Letter

    Uploaded by

    Juan Esteban Garcia Sossa
    Cristhian David García Sossa has been without mobile internet connection from Mario Solutions Company for four days. As a busy businessman who relies on video calls, this outage is problematic as he pays a large monthly fee for the best internet service. He writes to inquire about the issue and expects a prompt reply with a solution from the company's customer service.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    February 11th, 2019

    Bogotá, Colombia

    From: Cristhian David García Sossa


    C.c 1121958389
    To: Mario Solutions Company
    Costumer Service

    To whom it may concern,

    I am writing to enquire about an important issue I am having at this moment, it is


    my “Internet Mobile Connection”.
    First off, I thought this was going to be a momentary trouble, but then it delayed
    three more days; in total, I have been without internet four days. I have not seen
    any solution from your company yet; and I am a busy man, I always have to do
    business video calls wherever I am in order to keep in touch with business people
    from my company. On the other hand, I am worried about this because I pay a
    huge amount of money per month to have the best Internet Service from this
    company, and I do not see a right result of what you are offering on this mobile
    plan.

    I expect a prompt reply from you about the issue I have just made mention.
    Thank you for your attention.

    Sincerely,

    Cristhian David García Sossa


    C.c 1121958389

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