UNIVERSITI TEKNOLOGI MARA

ASSIGNMENT 1
(MANAGERIAL SKILLS)

PROJECT MANAGEMENT

FIONA ESTHER ELIN TUSAI

(2014112485)

MDM. SITI FATMA BINTI ABD KARIM

31st January 2019

INTRODUCTION

Every enterprise requires individuals to count on managerial roles and ensure that
all personnel within their manage carry out the required obligations according with
the requirements and goals of the corporation. No matter the industry, a supervisor or
managers must possess a sure stage of management skill amongst different attributes
to perform the important managerial capabilities effectively. Managerial skills is a
term that refers to the required abilities (competencies) of the supervisor. By being a
project manager, to manage your subordinates and efficiently makes them doing every
project successful is really challenging especially for those who being assign as a
project manager for the first time. However, by mastering the managerial skills, it will
greatly help in managing the project efficiently and effectively. There are five
managerial skills that will be further explained in this report. They are technical skill,
conceptual skill, interpersonal and communication skills, decision making skill and
diagnostic and analytical skill.

CHAPTER 1 TECHNICAL SKILL

(Anonymous, 2011) as the name of those abilities tells us, they supply the
manager’s understanding and capability to apply one of a kind techniques to acquire
what they want to acquire. Technical skills are not associated only for machines,
manufacturing gear or different system, but also abilities in an effort to be required to
boom sales, design specific types of services and products, marketplace the products
and services, and many others.

For example, let’s take an person who works in the income department and has
pretty advanced income skills finished thru education and revel in in his department
or the identical departments in one-of-a-kind organizations. Because of those abilities
that he possesses, this man or woman may be a perfect approach to emerge as a
income supervisor. That is the great answer because he has exceptional technical
capabilities related to the income department.

Then again, the person who becomes income manager will begin to construct his
next type of required abilities. It is because if his undertaking until now became best
to work with the clients as a income consultant, now he will need to paintings with
personnel in the income department similarly to the paintings with clients.

Technical talents are maximum critical for first-stage managers. Whet it comes to
the top managers, those capabilities are not some thing with high importance level. As
we undergo a hierarchy from the bottom to better ranges, the technical competencies
lose their significance.

CHAPTER 2 CONCEPTUAL SKILL

It is hard to get the large image when you have any such small display screen. this
anonymous quote can be stingingly proper. have you ever ever had a manager
reluctant to give up fingers-on paintings? perhaps you've had managers who spend
maximum of their life coping with workplace politics? they're so deeply worried
inside the interpersonal relationships of the office that it's nearly like running in a soap
opera. It is critical for managers to apprehend the paintings of the corporation and to
navigate interpersonal relationships deftly.

Without the bigger picture, although, managers can effectively knockout the to-do
list most effective to discover later that the tasks are not related to meaningful goals
and a coherent method. Becoming acquainted with conceptual abilities places you on
defend towards such aimlessness as you pass via your profession. managers who have
conceptual abilities have the capacity to think creatively and understand complicated
or abstract thoughts.

Therefore, according to Anonymous, 2011, we can conclude that conceptual skills

present information or ability of a manager for extra summary thinking. Meaning that
he can without any problems see the complete thru analysis and prognosis of different
states. In this sort of way they can predict the destiny of the business or department as
a whole.

CHAPTER 3 INTERPERSONAL AND COMMUNICATION SKILL

According to David, 2007, the success of downward communication is a key

management responsibility. Sadly, many managers for whom ‘knowledge is power’
may actually choose to withhold useful information rather than share it with their
staff. In addition to intention, there are other reasons why communication may be
difficult:
 Span of control (i.e. too many staff)
 Geography (i.e. staff are distributed around a variety of locations and countries)
 Bureaucracy (the sheer volume of communication shrouds key messages)
 Number of management layers

This chapter covers a extensive range of verbal exchange abilities. (Ellis &
Richard, 2009) it is far beneficial in that interpersonal implies, a feel of
comprehensiveness in conversation, all of the diverse additives being added together.
Whilst we say someone is inter-in my view skilful we imply that he or she will do
extra than just concentrate, or can gift nicely, or can negotiate correctly; there's this
experience of an all round ability inside their conversation competence, many
competencies can be diagnosed. While we are saying someone is a great driving force,
and by means of that we mean that he or she isn't always simply capable of use the
brakes nicely, steer efficaciously or trade tools with out crunching, it implies that each
one these sub-capabilities are introduced together easily and efficaciously.

Therefore we can conclude that, interpersonal management competencies present

a supervisor’s knowledge and potential to work with humans. One of the most
important control obligations is to paintings with human beings. Without people, there
will now not be a need for the existence of control and bosses. Those abilities will
permit managers to become leaders and inspire personnel for higher
accomplishments. Also, they will help them to make greater effective use of human
capacity inside the employer. sincerely, they're the critical competencies for managers.
CHAPTER 4 DECISION MAKING SKILL

In choice making there's a conventional five-step method that you need to

discover extraordinarily helpful. They are;
 outline the goal
 collect relevant information
 generate viable alternatives
 make the choice
 put into effect and compare
 key points

But, that does not suggest you ought to follow it blindly in all situations. It's miles
a fairly herbal series of notion, however, and so even without the formal framework
you'll have a tendency to observe this intellectual direction. The gain of making it
aware is that it's far less complicated to be swiftly conscious whilst a step is lacking or
more likely has been achieved without know-how or aim.

There is a time when we must firmly choose the course we will follow, or the
relentless drift of events will make the decision.
Franklin D Roosevelt

In simple words, (Adair & John, 2007) a manager’s process is to make selections
with a purpose to lead the business enterprise to the attainment of is goals. Selection
making talent is the ability that makes a manager capable of understand opportunities
and danger after which choose the perfect path of movement to address them is an
effective way so that the enterprise can advantage for them. Managers aren't usually
going to make the first-rate choice. But an awesome supervisor most usually makes a
good choice and learns from the awful ones. Decision making is a talent that improves
as managers benefit more enjoy. Education or teaching is likewise an awesome
approach to develop the choice making skill of a manager.

CHAPTER 5 DIAGNOSTIC AND ANALYTICAL SKILL

(Canhoto, et .al,2013) Analytical skill is the ability of appearing an evaluation.

Such competencies include the potential to apply logical questioning in order to
interrupt complicated troubles into their component elements. This will be contrasted
towards non-cognitive abilities, together with balancing at the same time as walking,
using a motorcycle, carpentry, or playing a musical device.

An awesome supervisor has diagnostic and analytical talent in his bags.

Diagnostic skill refers back to the ability to visualize the first-class response to a
situation. Analytical ability approach, the capacity to discover the important thing
variables in a situation. Supervisor diagnostic skill and analytical ability allows him to
identify feasible strategies to a scenario. After this is additionally allows a manager to
visualize the end result or effects this procedures. This ability sounds much like the
selection making ability, but it is the skill required to make the choice.

Freed 2000, the need for programs in the instructional device to assist college
students increase those abilities is confirmed. In keeping with students, people ‘will
need greater than simple simple competencies to preserve the standard of dwelling in
their dad and mom. They will need to assume for a living, analyze issues and answers,
and paintings cooperatively in teams’.

CONCLUSION

Managerial capabilities are the obligations a manager is needed to undertake

primarily based on his function within the company. The supervisor is required to use
particular skills to be successful on the subject of his or her process responsibilities,
and managerial skill frequently are acquired thru revel in. Managers use these skills to
coordinate techniques to manage the work duties of agencies of employees. From
what can be concluded, managerial will make any project manager to be able to
manage their subordinates excellently. They also will be able to successfully carried
any project that given to them effectively and efficiently without any delay or conflict
arise in the middle of making it. This is because, the managerial skill that had been
reported above are truly a life saver especially for those who had been assign as a
project manager for the first time. In addition to that, by mastering every managerial
skills such as technical skill, conceptual skill, interpersonal and communication skill,
decision making skill and diagnostic and analytical skill, that project manager not
only can manage his or her subordinates but also can use it when they encounter any
new work environment or new team members as well as when having a new
employer.

REFERENCES

MLA (Modern Language Assoc.)

Ellis, Richard. Communication Skills : Stepladders to Success for the Professional.
Vol. 2. ed, Intellect, 2009.

Adair, John. "The Art of Effective Decision Making." Decision Making and Problem
Solving Strategies, Kogan Page, 2007, pp. [23]-41. Creating Success.

Freed, Craig; Pena, Robert (2000). "Minority Education and Analytical Thinking
Skills: Traditionalizing Disempowerment". The High School Journal. 85 (2): 24–32.

Canhoto, Ana Isabel; Clark, Moira; Fennemore, Paul (August 2013). "Emerging
segmentation practices in the age of the social customer". Journal of Strategic
Marketing. 21 (5): 413–428.

Tang, Rong; Sae-Lim, Watinee (28 July 2016). "Data science programs in U.S. higher
education: An exploratory content analysis of program description, curriculum
structure, and course focus". Education for Information. 32 (3): 269–290.

(n.d). Managerial skills-3 types of skills each manager will need, retrieved from
https://www.entrepreneurshipinabox.com/202/managerial-skills/,on 6th April 2019.

David White (2007) “Management and Communication Skills” Published by the

University of London Press © University of London 2007