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AMS/WMS

MICROCODE VERSION 0781/A


RELEASED 08/07/2008

Newly supported features and functions for Version 0781/A

NONE

Improvements for Version 0781/A

NONE

The change of contents for Version 0781/A

1 A subsystem may be down by the failure of the FAN signal line.


Phenomena A subsystem may be down by the failure of the FAN signal line and FAN unit failure,
because both controllers blockade occur with the following WEB message.
WEB message: I5YY00 ENC error inf[PKERR,code-XX]
Severity (High, Medium, Low) High
Conditions of Occurrence With all the following conditions met, the phenomenon may occur.
1. FAN failure occurs
2. The connector failure of FAN signal line occurs in FAN
Cause Due to the connector failure of FAN signal line in FAN
Affected Products/Version Version : 0780/A and before
Fixed Product/Version Version : 0781/A
Category FAN

2 Unable to update "Data CMD Max Time” parameter


Phenomena The parameter "Data CMD Max Time" etc. in "Tool-Performance-Output File" of
Storage Navigator Modular not updated when True Copy remote replication or True
Copy Extended Distance enabled. And the all parameters which are not updated are
"Data CMD Max Time", "CTL CMD Max Time" of Port Information, "Read CMD Hit
Max Time", "Write CMD Hit Max Time", "Read CMD Miss Max Time", Write CMD
Miss Max Time", "Read CMD Job Max Time", " Write CMD Job Max Time", "Data
CMD Max TIme" of LU Information.
Severity (High, Medium, Low) Low
Conditions of Occurrence With all the following conditions met, the phenomenon may occur.
1. True Copy remote replication or True Copy Extended Distance is enabled
2. The parameter "Port information" or "RAID Group/Logical Unit Information" in
"Tool-Performance-Settings" of Storage Navigator Modular is enabled
3. "Tool-Performance-Output File" in Storage Navigator Modular is executed for the
subsystem in local site of True Copy remote replication/True Copy Extended Distance
4. User operation same as (3) is executed again without shutdown of subsystem
Cause Due to the microcode bug in the initialization process of the parameters in the "Tool-
Performance-Output File"
Affected Products/Version Version : 0780/A and before
Fixed Product/Version Version : 0781/A
Category "Tool-Performance-Output File" of Storage Navigator Modular

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3 CTL blockage by “Micro program error FSM”
Phenomena The CTL blockage by “HJ080M Micro program error FSM” occurred frequent.
Severity (High, Medium, Low) Critical Low
Conditions of Occurrence With all the following conditions met, the phenomenon may occur.
1. DF700H
2. The host interface is mixed of ISCSI and FC
3. The data transfer time-out happens frequently on the ISCSI interface
4. Command was accepted from the FC interface while processing the ISCSI time-out
Cause The control flag update processing of the command queuing table was insufficient.
Affected Products/Version Version : 0730/A or later
Fixed Product/Version Version : 0781/A
Category Intermixture of Fibre Channel and ISCSI

4 Pair operations from S-VOL fail


Phenomena Pair operations such as splitting, swapping, and deleting from S-VOL, fails if the
arrays whose max number of supported remote replication pairs, True Copy Remote
Replication or True Copy Extended Distance, are not the same.
In case of CCI, the following codes generated.
Sense Key/Code(Detail) = 5/961C(0018) or 5/961C(0019)
Severity (High, Medium, Low) Medium
Conditions of Occurrence 1. With all of the following conditions met, pair split command will fail.
(a) The LUN for S-VOL is over the max number of replication pairs supported by the
array where P-VOL resides
(b) Pair split is executed
2. If all of the following conditions are met, pair split –R command will fail
(a) The LUN for S-VOL is over the max number of replication pairs supported by the
array where P-VOL resides
(b) Pair split –R is executed from an horcm instance of P-VOL
Cause When remote replication pair operations such as splitting, swapping, and deleting from
S-VOL, are tried, microcode is supposed to check only the LUN within the array
whether they are equal to less than the max number. But, the microcode incorrectly
checks the following cases:
1. When splitting pair, it checks if S-VOL is equal to or less than max number
2. When swapping pair, it checks if P-VOL is equal to or less than max number
3. When deleting pair from S-VOL, it checks if P-VOL is equal to or less than max #
Affected Products/Version Version : 0735/A or later (DF700H, DF700S)
Fixed Product/Version Version : 0781/A
Category True Copy Remote Replication, True Copy Extended Distance

5 Controller is blockaded with "Micro program error[ISM]"


Phenomena Controller blockades with "Micro program error[ISM]" in heatrun.
The message "Micro program error[ISM]" displays.
Severity (High, Medium, Low) Critical Medium
Conditions of Occurrence With all the following conditions met, the phenomenon may occur.
1. Host transfer length is over 4080kB
Cause Due to the microcode bug in the ISCSI command transaction.
Affected Products/Version Version : 0730/C and later
Fixed Product/Version Version : 0781/A
Category ISCSI

6 CTL blocked with uncorrectable read error blocks read.


Phenomena CTL blocked with uncorrectable read error data blocks read.
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WEB message: H20100 Parity generation LA error[DRR]
Severity (High, Medium, Low) Medium
Conditions of Occurrence With all the following conditions met, the phenomenon may occur.
1. The uncorrectable read error occurs
Cause The controller block occurred when a collectable read error block were read. Because
the LA error occurred because cache Hit/Miss was misjudged, the undefined data
copied between controllers.
Affected Products/Version Version : 0780/B and before
Fixed Product/Version Version : 0781/A
Category HDD

7 The HDD blockage by unjustified LA error is generated


Phenomena When the uncorrectable error is detected in online verify, HDD is blockaded by
detecting an unjustified LA error
Severity (High, Medium, Low) Critical Medium
Conditions of Occurrence With all the following conditions met, the phenomenon may occur.
1. Online verify is operating
2. RAID6
3. The uncorrectable read error is detected
Cause Due to the microcode bug in the parity check process, because the micro-program
accesses an illegal address area
Affected Products/Version Version : 0720/B and later
Fixed Product/Version Version : 0781/A
Category Common

8 Execution of reverse re-sync command in Shadow Image


Phenomena RAID Manager cannot execute the reverse re-sync command of Shadow Image for the
user LU of Hitachi Essential NAS Platform when the above user LU is S-VOL of
Shadow Image pair.
(Note: The reverse re-sync command executable for the user LU of RKNAS.)
Severity (High, Medium, Low) Medium
Conditions of Occurrence With all the following conditions met, the phenomenon may occur.
1. Hitachi Essential NAS Platform is connected
2. Shadow Image in-system replication is enabled
3. The user LU of Hitachi Essential NAS Platform is S-VOL of Shadow Image
4. Reverse re-sync command of Shadow Image executed for LU of (3) from RAID
Manager
Cause Due to the microcode bug in the guard process of the reverse re-sync command for the
user LU for Hitachi Essential NAS Platform.
Affected Products/Version Version : 0772/D and later
Fixed Product/Version Version : 0781/A
Category Hitachi Essential NAS Platform

9 The LU format command cannot be executed


Phenomena Storage Navigator Modular cannot execute the LU format command for the user LU of
Hitachi Essential NAS Platform when the above user LU becomes not-formatted
condition.
HDS Confidential 3 of 4
(Note: Storage Navigator Modular can execute LU format command for the user LU of
RKNAS when the above user LU becomes not-formatted condition.)
Severity (High, Medium, Low) Medium
Conditions of Occurrence With all the following conditions met, the phenomenon may occur.
1. Hitachi Essential NAS Platform is connected
2. Shadow Image I/O Switch Mode of the system parameters is enabled
3. Shadow Image in-system replication is enabled
4. The user LU of Hitachi Essential NAS Platform is S-VOL of ShadowImage
5. 2 HDD which configure the LU of (4) are blockaded
(The LU of (d) becomes not-formatted condition.)
6. The LU format is executed for the LU of (4) from Storage Navigator Modular
Cause Due to the microcode bug in the guard process of the LU format for the user LU of
Hitachi Essential NAS Platform.
Affected Products/Version Version : 0772/D and later
Fixed Product/Version Version : 0781/A
Category Hitachi Essential NAS Platform

10 Data reliability improvement


Phenomena "Data transfer length inconsistency error" in a write operation to a FC HDD, causing
possible data inconsistency.
Severity (High, Medium, Low) High
Conditions of Occurrence With all the following conditions met, the phenomenon may occur.
1. The FC HDD has some unstable behavior and “Data transfer length inconsistency
error” occurs in the FC HDD
2. The FC HDD responds normal end condition without the data transfer error
3. The microcode detects that the remaining counter of the transfer data is “zero” in the
case of (2).

RSD considers that the occurrence rate is very low, because RSD has never
experienced such a failure phenomenon ever before.
Cause Due to code bug while in recovery process of “Data transfer length inconsistency
error" which is in the write operation to an FC HDD.
Affected Products/Version Version : 0780/A and before
Fixed Product/Version Version : 0780/B
Category FC HDD

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