TATA Sky

Business Support Software:

 NDS: Tata Sky has partnered with NDS, the leading provider of technology solutions for pay
television. NDS systems has played a key role in the end-to-end system architecture and
launching the nationwide digital service. The NDS VideoGuard conditional access solution
provides superior broadcast security, and enables Tata Sky to offer multiple programming and
pricing packages.
 Siebel: Tata Sky has selected Siebel, leaders in Customer Relationship Management (CRM)
software, to support operations across the areas of call centre and field service operations,
customer order management and product configuration.
 Kenan: Comverse’s Kenan FX billing software has been selected to support billing for all
residential, institutional and commercial customers. The Kenan software has been enhanced
specifically for Tata Sky, to support a first in industry pre-paid billing capability which will
provide customers convenient payment options.
 SAP: SAP the leading Enterprise Resource Planning (ERP) application suite, has been selected by
Tata Sky to support the company’s materials management, sales and distribution, finance and
control and human resources requirements.

IT:

 Sun Microsystems: Tata Sky has selected Sun Microsystems to provide world-class technology
infrastructure, which helps the company to deliver high-level service standards for its satellite
television service. The servers ensure maximum up-time, fault recovery and load management.
Sun has also provided Tata Sky with installation, engineering expertise and support.

Digicomp:

 Tata Sky has partnered with Thomson and Humax, world leaders in digital broadcast technology
for building top-of-the line digicomps, customised specifically for the Indian markets. The
technology’s feature rich design enables Tata Sky to deliver multiple programming, pricing
packages and interactive services to its customers.

Systems Integration:

 Tata Consultancy Services (TCS): TCS is a Systems Integration partner for Tata Sky Ltd. It
supports IT operations in the areas of billing, ERP and other customer care and employee
related internal facing applications.

Service Support:

 SerWizSol: SerWizSol provides Tata Sky with three high-end call centres offering round-the-clock
support in 11 different languages at Pune, Hyderabad and Mohali.
Other News

Tata Sky implements a Service Oriented IT architecture

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_9bcd_4f2004e9c7c7/page/Tata+Sky+implements+a+Service+Oriented+IT+architecture

IBM bags $12-mn DTH deals from Sun Direct, Tata Sky

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