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ASSESMENT OF CANTEEN MANAGEMENT PRACTICES IN PUBLIC

ELEMENTARY SCHOOL: BASIS FOR A

PROPOSED ENHANCED HANDBOOK

______________

A Thesis Proposal
Presented to
The Faculty of the Graduate School
Marikina Polytechnic College
Marikina City

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In Partial Fulfillment
of the Requirements for the Degree
Master of Education

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By
Jonalyn L. Santos
2016
TABLE OF CONTENTS
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Pages

TITLE PAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

ACKNOWLEDGEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

DEDICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

TABLE OF CONTENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

CHAPTER

I INTRODUCTION

Background of the Study . . . . . . . . . . . . . . . . . . . 1

Statement of the Problem . . . . . . . . . . . . . . . . . . 6

Significance of the Study . . . . . . . . . . . . . . . . . . . 7

Scope and Delimitation of the Study . . . . . . . . . 8

II CONCEPTUAL FRAMEWORK

Review of Related Literature and

Studies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Synthesis of the Related Studies . . . . . . . . . . . . . 25

Conceptual Model of the Study . . . . . . . . . . . . . . . 26

Definition of Terms . . . . . . . . . . . . . . . . . . . . . . . . . 28

III RESEARCH DESIGN

Methods of Research . . . . . . . . . . . . ... . . . . . . . . . 31

Sources of Data . . . . . . . . . . . . . … . . . . . . . . . . . . . 31

Data Gathering Instrument. . . . . . . . . . . . . . .. . . . . . . 32

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Data Gathering Procedure . . . . . . . . . . . . . . .. . . . . . 33

Statistical Treatment of Data . . . . . . . . …. . . . . . . . . . 34

BIBLIOGRAPHY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . … . . . . . . . . . 35

CURRICULUM VITAE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . …. .. . . . . . 37

ACKNOWLEDGEMENT
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The researcher wishes to convey and express her extreme and

profound thanks to all those persons who in one way or another extended

their benevolent support, and inspired, encouraged and helped in the

completion of this study. Without them, this research would not have been

realized.

Foremost and above all, the greatest acknowledgement is due to

our Almighty - and ever loving God for all. The many wisdom and talent

He bestowed upon the researcher and the countless blessings showered

upon her family all through the years;

Dr. Lauro Z. De Guzman the District II Supervisor of Marikina, for

his fatherly advice and words of encouragement which facilitated the

development of the work.

Raquel A. Lawas, for all the many invaluable guidance, intelligent

ideas and sensible works of encouragement which made this research

study a better one.

Lastly to her niece Genny S. Loyola who patiently helped the

researcher in encoding the final draft of the study.

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Dedication

The researcher wishes to dedicate this work

to her relatives and family,
most specially to her sons Jorel and Justin,
who served as her inspiration,
Her loving husband Joselito

for his moral and spiritual support which

made the

researcher to become determined to finish

and pursue this study.

Alsoo her late parent whose death have

made the researcher to move on

to face life squarely and courageously.

Lastly, to all her students of Concepcion
Elementary School,

beloved relatives and friends,

this researcher extends her sincerest

thanks.
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Jonalyn 1

CHAPTER I

Introduction

This chapter presents the background of the study, statement of the

problem, significance of the study, and it’s scope and delimitation.

Background of the Study

There are two types of school canteen management in the

Philippine public elementary the first is the cooperative type and the

second is the school manage type. For some school, they prefer the

cooperative type of school canteen management but for others, they prefer

the school manage type. Currently, the first type is the cooperative

management that is implemented in most schools because it is more service

oriented, student-focused and teacher-based management which would allow the

school to be more decisive to resource generation and public service

implementation (Sandoval, 2013: 22)

A few years back, all public elementary school in the Philippines

were ordered to put up a canteen through a Department of Education

Memorandum. There were guidelines to be followed according to the

memorandum such as, the school canteen shall help eliminate malnutrition

among pupils. It shall serves as a venue for the development of desirable

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eating habit of pupils. Service should be the main consideration for

operating a school canteen. Profit shall only be secondary since the

clientele are pupils who are dependent only on their meager allowance

from their parents. Reporting and accounting of the proceeds from the

operation of a school canteen shall be made by the parties concerned to

emphasize transparency and accountability. It was stated on the

Department of Education Policy that school canteen shall adhere to

professional management and sound business practices as well as to

safety and security measures.

The Department of Education is strongly committed to support

student health and well-being through its curriculum in schools and a

range of initiatives that offer opportunities that promote physically fit

individuals who love eating healthy food. Schools are encouraged to

implement comprehensive health and well-being programs, including food

and nutrition education. The establishment and operation of school canteen

is important in developing love and interest in buying nutritious and

healthy food among students, faculty and the school personnel, making it

possible for them to enjoy nutritious and healthy food at affordable prices

during the school day. The canteen should also provide the pupils a

variety of foods and dishes that enhance their skills and knowledge.

(DepEd Order no. 8 of 2007 )

Ladia (2013) stated that recognizing the importance of eating the

right kind of food in children’s growth and development, many schools

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today accept food services as an integral part of the school program. It is

imperative therefore, that the child who spends the greater part of his/her

waking hours in school be given food that are nutritious and economical.

There are plenty of students with meager allowance for snacks in the

public schools, therefore it is necessary that daily food served in the

school canteen are assured to be within the means of the children.

Considerations are given to the nutritive value of the food items being

served to them. However, there are other factors in the process which are

not given attention which may adversely affect the school’s total

development program especially if the canteen is being mismanaged by a

group or an individual.

Presently, there is an existing problem in the operation of most

school canteen, about issues on profit transparency and accountability

were failed to be settled until today. Majority of the cooperative members

wanted the school canteen manager to resign from the position because

of mismanagement. The set of standards was overlooked, that is why the

projected goals were left unaccomplished. Aside from mismanagement, the

need for facilities is of great concern, facilities are needed to provide

quality services which is the reason why costumers keep on patronizing its

products and services. The students who are the vital component of the

school development program suffer. The canteen, in its mission to nourish

the children’s mind and provide quality services failed to accomplish its

target goal which is evident in the complaints raised and presented to the
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board. The dilemma continuous to exist and remains unsolved. The quality

and quantity of food served is also affected. This result in getting more

complaints from the canteen’s clientele.

As a nurse by profession and as a school nurse, one of my

important goal and task in our school is to ensure the health and

welfare of our pupils while inside the school premises. Nutritious foods play

a major role on child’s growth and development as according to the study of

Cruz (2013). In order to function properly, the brain needs a constant

supply of healthy fats, proteins, carbohydrates, water, vitamins and

minerals. The amino acids found in high-protein foods are responsible for

the firing of brain’ chemical messengers called neurotransmitters. Vitamins

and minerals convert amino acids to neurotransmitter, while sugars found

in fruits and vegetable power the brain. When a child is deficient in any

one of that food sources, he might seem confused, irritable, distracted or

apathetic. Unfortunately, excessive intake of foods high in fats, calories

and sugar might lead to acquire a lifestyle diseases such as Type 2

Diabetes, cardiovascular disease and hepatic steatosis according to the

recent studies it can all began at a very young age. ron-deficiency

anemia can be a problem for some children. Iron is an oxygen-carrying

component of blood. Children need iron for expanding blood volume which

is accompanied during periods of rapid growth. For girls, the beginning of

menstruation in late childhood adds an extra demand for iron due to the

regular loss of iron in menstrual blood. Meats, fish, poultry, and enriched
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breads and cereals are the best sources of dietary iron. Most children eat

diets that are adequate in Vitamins A and C. When children do not eat

enough fruits and vegetables they run the risk of having low intakes of

vitamins A and C. B Complex vitamins (thiamin, niacin, riboflavin and other

B vitamins) come from a variety of foods, including grain products, meat

and meat substitutes and dairy products (The Health Magazine, 2013). Food

served at the canteen are always the same everyday nothing change.

Foods in the tray such as Fudgee bar, chocolitos were containing too

much sugar which is excessive to the recommended daily allowance

needed for children. I wonder, why I had an average of 5 pupils a day

complaints of toothache and abdominal pain because hot food should be

served hot but it was served cold especially in afternoon session. One of

the precipitating factors to aggravate toothache is the intake of too sweet

foods. This was the reason why the researcher wants to conduct this

study because of willingness to help improve the present school canteen

practices.

Statement of the Problem

This study aimed to assess the canteen management practices as

basis for an enhanced handbook in selected public elementary schools in

Marikina City District II during school year 2016 – 2017.

Specifically, it sought answers to the following questions:

1. What is the status of the school canteen practices as perceived by

the teachers and canteen personnel in terms of:

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a. quality and quantity of food served

b. kinds of service rendered to the customers

c. prices of the commodities

d. utilization of canteen facilities

e. transparency of profit

f. efficiency of coop staff; and

2. Is there a significant difference between the perception of the canteen

personnel and teacher respondents on the status of school canteen practices?

3. What are the comments and suggestions of the respondents to improve the

school canteen practices?

4. What enhancement can be proposed by the researcher to the handbook as

output of the study?

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Significance of the Study

The findings and result of the present study would primarily

benefits the pupils and might as well teachers and head manager. Likewise,

it was the objective of this study to evaluate the difficulties encountered

by the students as to the kind of service that they received and

identifying the aspect of the school canteen management that should be

improved. Moreover, this research may provide opportunities for reflective

thought and thereby enhance professionalism among members of the

cooperative, so that they improve efficiency and offer delicious yet

affordable food. The results of this study could provide the management of
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the cooperative with the information about the present status of the school

canteen and to let them know that the existing situation really affects the

totality of the service that they are rendering. The results of the study will

also make a management realize the need to objectively solve the

problems encountered in the canteen operations. The findings may also

serve as guide for canteen managers in the planning, preparation and

implementation of their new programs. The study will provide some insights

and information on how they will manage the canteen for the benefit of

the customers such as the teachers and the pupils who are their main

clients who must be served and be satisfied.

To the Division Superintendents. The result of the study could serve as

baseline data on conducting needs analysis towards improving the canteen

operations of every school in respective districts. This may also be of help in

conducting group discussions in solving canteen operation problems in Districts.

To the school principals. The result of this study can help them in

guiding the teachers and personnel, specifically the canteen managers, in proper

management and operation of the canteen as part of the administrative arm and

as one of the school’s tools in fulfilling its duties to its major stakeholders, who

are the students in their respective schools.

To the school canteen managers. The study will serve as guiding

principle in its total operations considering the quantity and quality of services to

its client. The result of the study may also serve as enlightenment for them as

overseers to continuously improve their services and be of help to clients bearing

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in mind their social responsibility and not to focus on profitability alone. The study

could also be of help for the canteen managers ‘planning, preparation, and

implementation of their new programs.

To the canteen staff. This study could provide opportunities for reflective

thought and thereby enhance professionalism among members of the canteen

personnel, so that they may improve efficiency at work and offer delicious yet

affordable food

To the teachers and personnel. The study may serve as information for

them to help the canteen manager in the operation of the canteen. This may also

serve as an eye-opener for them to actively take part in maintaining the good

service of the canteen and be able to recognize its value to the school. They may

also be aware of their part as cooperative members and so they must imbibe the

concept of shared capital and resources with the sense of ownership and for

them to also serve as tool in improving the canteen services and patronizing its

products and services.

Specifically, this study will benefit the different stakeholders as it may be

an input which can be of advantage to the following:

To other education administrators. The result of the study may be of

great help in improving the effectiveness in their respective area of canteen

operations.

To the students. The study may give result in understanding regarding

helping out in patronizing the canteen services and appreciating its effort in

providing nutritious foods and better services for the benefit of the students.
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To other researchers. The data gathered in the study may serve as

baseline and references for future studies related to the present study and for

other researchers to look into other variables not covered within the bound of this

study.

Scope and Delimitation of the Study

The study will focus on the assessment of the canteen management

practices as perceived by the teachers and canteen personnel of selected

public elementary schools in Marikina City District II. The respondents of

this study consisted of the __ school teachers and __canteen personnel

from selected top most populated schools in District II of Marikina City namely

SSS Elementary School, H. Bautista Elementary School and Concepcion

Elementary School. This study will be limited to the assessment of school

canteen management practices in terms of quality and quantity of food served,

kinds of service rendered to the customers, prices of the commodities, utilization

of canteen facilities, transparency of profit, and efficiency of coop staff. This

study will be conducted during the School Year 2016-2017. Finally, an

enhanced handbook on canteen operation standard shall be the output of the

study.