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Pizza Restaurant Service Feedback Report

The restaurant received feedback from customers about their service and food. For service, customers were satisfied with the attention from waiters but some felt it was too excessive. For food, customers loved the unique pizza flavors but recommended expanding the menu and restaurant size due to long wait times. The restaurant will reduce waiters' attention level and look for a bigger location to improve the customer experience with expanded food options.

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77 views1 page

Pizza Restaurant Service Feedback Report

The restaurant received feedback from customers about their service and food. For service, customers were satisfied with the attention from waiters but some felt it was too excessive. For food, customers loved the unique pizza flavors but recommended expanding the menu and restaurant size due to long wait times. The restaurant will reduce waiters' attention level and look for a bigger location to improve the customer experience with expanded food options.

Uploaded by

api-378221418
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd

REPORT.

Pizza Restaurant.
Introducción

Service. Things that customers are satisfied and dissatisfied about the service.
Satisfied: One of the great satisfactions that customers have is the special attention,
kindness and speed that they give to each person, since they made people feel comfortable
waiting for their food. Commented [1]: WHILE WAITING...

Dissatisfied: It seems that it was found a great disagreement regarding the kindness and
excessive attention from the waiters, the customers comment that it would be good if the
waiters were not all the time observing the customers, as they are uncomfortable.
Feedback results. Why customer feedback is important for the people of the kitchen:
The feedback that the customers have given us is incredible, they totally love our pizzas,
because they comment that they are new and unique flavours.
Food. What changes the restaurant should make for the food: Commented [2]: SHOULD MAKE ABOUT THE FOOD

They recommended that it would be good to expand our business, since so many customers
arrive that they no longer fit and then they must wait in line. Being a big place, you have to
grow your food menu and have new pizzas and new recipes.
Conclusion.
Our Customers loved the attention, kindness and speed offered by our waiters, but we have
fallen at the other extreme, which is the exaggeration of service by waiters, so we will
reduce attention so that life is comfortable Have our customers in the restaurant.
And we will be observing a bigger place to expand the business, likewise we will make a
distension of food so that the experience that our customers live will be better when
receiving in personalized dishes a theme in relation to the pizza they ask for.

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