INDIVIDUAL SCORECARD

PERFORMANCE FEEDBACK FORM

Employee's Name HAMZA HASSAN Immediate Manager

Job title ENGINEER Job title

Employee number N/A For review period

Department IMPLEMENTATION

PART I: PERFORMANCE PLAN

PERFORMANCE MEASURES TARGET

1 FINANCIALS (key result areas)
1.1 Reduce per diem costs % exceedence on per diem on 0%
work

1.2 Reduce material and labor costs % exceedence in budgeted labor 0%

cost

1.3 Reduce on vehicle hiring cost % exceedence in budgeted 0%

vehicle hire

Total Rating

PERFORMANCE MEASURES TARGET

2 CUSTOMER PERSPECTIVE (key

result areas)
2.1 Customer satisfaction customer delight index >85%

2.2 Customer relationship customer relationship index >85%

Effective Communication

2.3 Improve corporate image 100%

% adherence to
department/client regulation

Total Rating
 PERFORMANCE MEASURES TARGET

3 INTERNAL PROCESSES (key result

areas)
3.1 Budget adherence % projects done within agreed 100%
budget
3.2 Comprehensive survey report % variation cost due to 0%
ommission
3.3 Effective materials/tools tracking % material/tools accounted for 100%
methods

3.4 On time work package or project Avg % of projects/work package 100%

delivery delivered within schedule

Work package report 100%

3.5 Sub-contractor management % work signed off for contractor 100%
and satisfy customer specs

3.6 Quality Assurance % of snag free projects 100%

3.7 Innovative procedures of service no. of new affected service 1 per year
delivery delivery procedures

3.8 Health and safety Annual no. of accidents nil

3.9 On time cash expensing (within 7 % expense report submitted on 100%

days) time

3.10 Work package closure % project closed within 3 days 100%

Total Rating

PERFORMANCE MEASURES TARGET

4 LEARNING AND GROWTH (key

result areas)

2.1 Capacity development Level of competency 100%

2.2 Registration with proffessional Ministry of energy (electrical 1

bodies (as appropriate, atleast once) technicians)

ERB
 2.2 Registration with proffessional 1
bodies (as appropriate, atleast once)

CAK

2.3 Succession Planning Persons trained per position 1

2.4 Innovations implementation No. of new ideas adopted and 1

implemented per year

2.8 Continous improvement % no. of jobs with no rework >90%

Total Rating
OVERALL RATING

PART II: MITIGATING FACTROS/AREAS OF DEVELOPMENT

1 Problem Area:

Agreed remedial Action

By When

2 Problem Area:

Agreed remedial Action

By When

Employee's Comment
Manager's Comments ( please comment on the s
competence and efficiency in overall performanc
Job holder

Signed

Performance Appraisal Reviewer

Signed

Performance Appraisal Reviewer's Manager

Signed
 AL SCORECARD
CE FEEDBACK FORM
mmediate Manager

b title

r review period From

To

SCORING
INITIATIVES BENCHMARKS TARGET SCORE

10 10

10 10

10 10

30 30

INITIATIVES SCORING TARGET SCORE

BENCHMARKS

> internal staff 5 5

> external customer

> internal staff 5 5

> external customer
>Delivery Speed (response to customer 5 5
queries/requests on time)
>Zero Complaints from Customer
5 5
>Wear provided branded attire on
recommended days
>Wear provided branded Saftey clothing
>Use proper tools when working
>Comply to Site Access protocols and client
regulations

20 20
INITIATIVES SCORING TARGET SCORE
BENCHMARKS

5 5

5 5

>individual tools - monthly 5 5

>shared tools - per project/site
>materials audit- prior to site mobilization
- after site completion

>no repeat jobs 5 5

>snag free jobs
>follow schedule of works
Daily Progress reporting 5 5
>Acceptance documentation on time 5 5
>Approve checklists are completed
>Submission of accurate PAPs on time
>Comply to quality assurance processes 5 5
(Checklists, methodology, flow charts)

5 5

5 5

>accurate completion and submission of 5 5

expense report within 7 days of project
completion
time taken to prepare/submit work package 5 5
closure document (after work package or
project completion) and get certificate
55 55

INITIATIVES SCORING TARGET SCORE

BENCHMARKS

3 3

3 3
 3 3

3 3

3 3

3 3

15 15
120 120

anager's Comments ( please comment on the staff members integrity,

mpetence and efficiency in overall performance of duties)
 INDIVIDUAL SCORECARD
PERFORMANCE FEEDBACK FORM
Employee's Name HAMZA HASSAN Immediate Manager

Job title ENGINEER Job title

Employee number N/A For review period

Department IMPLEMENTATION

PART I: PERFORMANCE PLAN

PERFORMANCE MEASURES TARGET

1 FINANCIALS (key result areas)
1.1 Reduce per diem costs % exceedence on per diem on 0%
work

1.2 Reduce material and labor costs % exceedence in budgeted labor 0%

cost

1.3 Reduce on vehicle hiring cost % exceedence in budgeted 0%

vehicle hire

Total Rating

PERFORMANCE MEASURES TARGET

2 CUSTOMER PERSPECTIVE (key

result areas)
2.1 Customer satisfaction customer delight index >85%

2.2 Customer relationship customer relationship index >85%

Effective Communication

2.3 Improve corporate image 100%

% adherence to
department/client regulation

Total Rating
 PERFORMANCE MEASURES TARGET

3 INTERNAL PROCESSES (key result

areas)
3.1 Budget adherence % projects done within agreed 100%
budget
3.2 Comprehensive survey report % variation cost due to 0%
ommission
3.3 Effective materials/tools tracking % material/tools accounted for 100%
methods

3.4 On time work package or project Avg % of projects/work package 100%

delivery delivered within schedule

Work package report 100%

3.5 Sub-contractor management % work signed off for contractor 100%
and satisfy customer specs

3.6 Quality Assurance % of snag free projects 100%

3.7 Innovative procedures of service no. of new affected service 1 per year
delivery delivery procedures

3.8 Health and safety Annual no. of accidents nil

3.9 On time cash expensing (within 7 % expense report submitted on 100%

days) time

3.10 Work package closure % project closed within 3 days 100%

Total Rating

PERFORMANCE MEASURES TARGET

4 LEARNING AND GROWTH (key

result areas)

2.1 Capacity development Level of competency 100%

2.2 Registration with proffessional Ministry of energy (electrical 1

bodies (as appropriate, atleast once) technicians)

ERB
 2.2 Registration with proffessional 1
bodies (as appropriate, atleast once)

CAK

2.3 Succession Planning Persons trained per position 1

2.4 Innovations implementation No. of new ideas adopted and 1

implemented per year

2.8 Continous improvement % no. of jobs with no rework >90%

Total Rating
OVERALL RATING

PART II: MITIGATING FACTROS/AREAS OF DEVELOPMENT

1 Problem Area:

Agreed remedial Action

By When

2 Problem Area:

Agreed remedial Action

By When

Employee's Comment
Manager's Comments ( please comment on the s
competence and efficiency in overall performanc
Job holder

Signed

Performance Appraisal Reviewer

Signed

Performance Appraisal Reviewer's Manager

Signed
 AL SCORECARD
CE FEEDBACK FORM
mmediate Manager

b title

r review period From

To

SCORING
INITIATIVES BENCHMARKS TARGET SCORE

10 10

10 10

10 10

30 30

INITIATIVES SCORING TARGET SCORE

BENCHMARKS

> internal staff 5 5

> external customer

> internal staff 5 5

> external customer
>Delivery Speed (response to customer 5 5
queries/requests on time)
>Zero Complaints from Customer
5 5
>Wear provided branded attire on
recommended days
>Wear provided branded Saftey clothing
>Use proper tools when working
>Comply to Site Access protocols and client
regulations

20 20
INITIATIVES SCORING TARGET SCORE
BENCHMARKS

5 5

5 5

>individual tools - monthly 5 5

>shared tools - per project/site
>materials audit- prior to site mobilization
- after site completion

>no repeat jobs 5 5

>snag free jobs
>follow schedule of works
Daily Progress reporting 5 5
>Acceptance documentation on time 5 5
>Approve checklists are completed
>Submission of accurate PAPs on time
>Comply to quality assurance processes 5 5
(Checklists, methodology, flow charts)

5 5

5 5

>accurate completion and submission of 5 5

expense report within 7 days of project
completion
time taken to prepare/submit work package 5 5
closure document (after work package or
project completion) and get certificate
55 55

INITIATIVES SCORING TARGET SCORE

BENCHMARKS

3 3

3 3
 3 3

3 3

3 3

3 3

15 15
120 120

anager's Comments ( please comment on the staff members integrity,

mpetence and efficiency in overall performance of duties)