STA. ELENA (CAM. NORTE) COLLEGE, INC.

438
P10, Brgy. Sta. Elena (Poblacion), Sta. Elena, Camarines Norte
Hours
HOUSEKEEPING NC II
ACHIEVEMENT CHART
PROVIDE HOUSEKEEPING CLEAN AND PREPARE ROOMS PROVIDE VALET/ LAUNDRY LINEN AND CLEAN PUBLIC AREAS, DEAL WITH/HANDLE

LEGEND Name of Trainee SERVICES TO GUEST FOR INCOMING GUEST BUTELR SERVICE GUEST CLOTHES FACILITIES AND EQUIPMENT INTOXICATED GUEST

A1 A2 A3 A4 B1 B2 B3 B4 B5 C1 C2 C3 D1 D2 D3 D4 D2 D3 D4 D5 D1 D2 D3
PROVIDE HOUSEKEEPING SERVICES TO 1
GUEST
A1 Receiving Housekeeping request 2
A2 Providing/Service housekeeping
request 3
A3 Providing advice to guest
A4 Liaising with other department 4

9
CLEAN AND PREPARE ROOMS FOR
INCOMING GUEST 10

B1 Setting up equipment and trolleys 11

B2 Accessing rooms for servicing
B3 Making up beds 12
B4 Cleaning and clearing rooms
B5 Cleaning and storing trolleys and 13
equipment
14

15

16

17

18
PROVIDE VALET/BUTLER
SERVICES 19
C1 Providing valet services to guest
C2 Displaying professional standards 20
C3 Caring for guest property
21

22

23

24
LAUNDRY LINEN AND GUEST
CLOTHES 25
D1 Collect laundry for laundering
function 26
D2 Perform laundering function
D3 Process laundered items 27
D4 Return launderd items
28

29

30

31
CLEAN PUBLIC AREAS, FACILITIES AND
EQUIPMENT 32
D1 Select and set up equipment and
materials 33
D2 Apply cleaning techniques
D3 Clean dry and wet areas 34
D4 Maintain and store cleaning equipment
and chemicals 35

36

37

38

39

40
DEAL WITH/HANDLE INTOXICATED GUESTS
41
D1 Determine the level of intoxication
D2 Apply appropriate procedures 42
D3 Comply with legislation
43

44

45

46

47

48