TECHNICAL EDUCATION and SKILLS DEVELOPMENT AUTHORITY

Region 12, General Santos City

Gensan College Technology

TRAINING PLAN
CORE COMPETENCIES

Qualification: HOUSEKEEPING NC II
Trainees’ Training Training Mode of Staff Facilities/Tools and Venue Assessment Date
Requirements Activity/Task Training Equipment Arrangement and
Time
1. Orientation  Introduction of Focused Group Marilyn F.  Exams Lecture Area Written Exam
Molina
School Discussion (Coordinator  Portfolio
officials/personnel )  Writing Materials
 School Rules and Rosanna G.
Regulation Isidro
 Pre-Test (Supervisor)

2. Provide  Receive  Lecture Marilyn F.  Fully operational Lecture Area Written

Molina
Housekeeping housekeeping  Practical (Coordinator equipment in an Examination
service to request Demonstration ) accommodation Hotel
guests  Provide/service  Role Play environment, including Observation
Rosanna G.
housekeeping  Workplace Isidro guest rooms and various
requests Simulation (Supervisor) housekeeping equipment
and solutions Checklist

Date Developed: October 7,2022 Document No.

Developed by: Issued by: Page 1 of 6

Training Plan for: HOUSEKEEPING NC II
Gensan CollegeTechnology
 TECHNICAL EDUCATION and SKILLS DEVELOPMENT AUTHORITY
Region 12, General Santos City
Gensan College Technology

 Provide advice to Oral interview

guest
Portfolio
Evidence

 Liaise with other

department
3. Clean and  Access room for  Lecture Marilyn F.  Fully Equipped guest Hotel (Guest Written
Molina
prepare rooms servicing  Practical (Coordinator rooms Room/Storage Examination
for incoming  Make up beds Demonstration )  Housekeeping Storage Area
guests  Clean and clear  Role Play Areas and all Observation
Rosanna G.
rooms Isidro housekeeping equipment Checklist
(Supervisor required for room
cleaning Oral interview
 Audio/Visual Equipment
4. Provide  Provide valet  Lecture Marilyn F.  Workplace location Hotel Written
Molina
valet/butler services to guests  Practical (Coordinator  Interaction with others to Examination
service  Display Demonstration ) demonstrate appropriate
professional valet  Workplace
Rosanna G.
standards Simulation Isidro
 Care for guest (Supervisor
interpersonal skills and Observation

Date Developed: October 7,2022 Document No.

Developed by: Issued by: Page 2 of 6

Training Plan for: HOUSEKEEPING NC II
Gensan CollegeTechnology
 TECHNICAL EDUCATION and SKILLS DEVELOPMENT AUTHORITY
Region 12, General Santos City
Gensan College Technology

property ability to organize Checklist

services
 Room Service Menu Oral interview
 Luggage
 Different types of clothes Portfolio
 Closet Evidence
 Hangers
 Sewing kit
 Audio/Visual equipment

Date Developed: October 7,2022 Document No.

Developed by: Issued by: Page 3 of 6

Training Plan for: HOUSEKEEPING NC II
Gensan CollegeTechnology
 TECHNICAL EDUCATION and SKILLS DEVELOPMENT AUTHORITY
Region 12, General Santos City
Gensan College Technology

5. Laundry linen  Collect laundry for  Lecture Marilyn F.  Variety of linen, clothing Lecture Area Written
Molina
and guest laundering  Practical (Coordinator) items and fabrics Examination
clothes functions Demonstration  Industry Laundry Hotel
Rosanna G.
 Perform  Role Play equipment (Laundry Area Observation
Isidro
laundering  Workplace (Supervisor  Laundry and Guest Checklist
functions Simulation Chemicals/Solutions Room)
 -Process  Audio/Visual equipment Oral interview
laundered item
 -Return Portfolio
Laundered item Evidence

Date Developed: October 7,2022 Document No.

Developed by: Issued by: Page 4 of 6

Training Plan for: HOUSEKEEPING NC II
Gensan CollegeTechnology
 TECHNICAL EDUCATION and SKILLS DEVELOPMENT AUTHORITY
Region 12, General Santos City
Gensan College Technology

6. Clean public  Select and set up  Lecture  Workplace Location Lecture Area Written
areas, facilities equipment.  Practical  Cleaning Agents, Examination
and equipment  -Clean dry and Demonstration equipment and tools. Hotel (including
wet areas  Role Play  Audio/Visual equipment surrounding Observation
 -Maintain and Areas) Checklist
store cleaning
equipment and Oral interview
chemicals
Portfolio
Evidence

7. Deal  -Determine the  Lecture Marilyn F.  Sources of information on Lecture Area Written
Molina
with/handle level of  Practical (Coordinator) the industry Examination
intoxicated intoxication Demonstration  Industry knowledge about Hotel
guest  Role Play Rosanna G. alcohol
Isidro
(Supervisor
 

Date Developed: October 7,2022 Document No.

Developed by: Issued by: Page 5 of 6

Training Plan for: HOUSEKEEPING NC II
Gensan CollegeTechnology
 TECHNICAL EDUCATION and SKILLS DEVELOPMENT AUTHORITY
Region 12, General Santos City
Gensan College Technology

 -Apply  Film Viewing  Online Resources Observation

appropriate  Workplace  Hotel Guidelines Checklist
procedure Simulation  Reference
 -Comply books/pamphlet Oral interview
with  Audio/Visual Equipment
legislation Portfolio
Evidence
8. INSTITUTIONAL  Lecture Marilyn F.  Housekeeping facilities, Lecture Area Written
Molina
ASSESSMENT  Practical (Coordinator equipment and tools Examination
Demonstration )  Audio/Visual equipment Hotel
 Role Play  Writing materials Observation
Rosanna G.
 Film Viewing Isidro  Online resources Checklist
 Workplace (Supervisor  Reference
Simulation
books/texts/pamphlets Oral interview

Portfolio
Evidence

Date Developed: October 7,2022 Document No.

Developed by: Issued by: Page 6 of 6

Training Plan for: HOUSEKEEPING NC II
Gensan CollegeTechnology