CBC HILOT WELLNESS 21st

COMPETENCY BASED CURRICULUM
COURSE DESIGN
COURSE TITLE: HILOT (WELLNESS MASSAGE) NC II
NOMINAL DURATION : 120 HOURS
QUALIFICATION LEVEL : NC II
COURSE DESCRIPTION : This course is designed to enhance the knowledge, skills
and attitudes of HILOT (WELLNESS MASSAGE) in accordance with industry standards.
It covers basic, common and core competencies in NC II.
TRAINEE ENTRY REQUIREMENTS:

Trainees or students wishing to gain entry into these qualifications should possess the
following requirements:
 18 years old and above
 Must pass the personality / aptitude test
 Can communicate effectively both oral and written form
 Physically, emotionally and mentally fit
 Good moral character
COURSE STRUCTURE:
BASIC COMPETENCIES
(37 HRS)
Unit of Module Title Learning Nominal
Competency Outcomes Duration
1. Receive and 1.1 Receiving 1.1.1 Follow routine spoken 6 hours
respond to and responding messages
workplace to workplace 1.1.2 Perform workplace
communication communication duties following written
notices
2. Work with 2.1 Working 2.1.1 Develop effective 3 hours

others with others workplace
relationships
2.1.2 Contribute to work
group activities
3. Solve/address 3.1 Solving and 3.1.1 Identify the 3 hours
problems addressing Problems
problems 3.1.2 Assess
fundamental causes
of the problem
3.1.3 Determine
corrective action
3.1.4 Communicate
action plans and
recommendations
to routine problems
4. Enhance self- 4.1 Enhancing 4.1.1 Set personal and 3hours
management self- career goals
skills management 4.1.2 Recognize
skills emotions
4.1.3 Describe oneself as
a learner
5. Support 5.1 Supporting 5.1.1 Identify the need for 3hours
innovation innovation innovation in one’s
area of work
5.1.2 Recognize
innovative and
creative ideas
5.1.3 Support individuals’
access to flexible
and innovative
ways of working
6. Access and 6.1 Accessing 6.1.1 Identify and gather 8 hours
maintain and needed information
information maintaining 6.1.2 Search for
information information on the
internet or an
intranet
6.1.3 Examine
information
6.1.4 Secure information
6.1.5 Manage information
7. Follow 7.1 Following 7.1.1 Identify relevant 4 hours
occupational occupational occupational safety
safety and health safety and
policies and health policies and health policies
procedures and and procedures
procedures 7.1.2 Perform relevant
occupational safety
and health
procedures
7.1.3 Comply with
relevant
occupational safety
and health policies
and standards
8. Apply 8.1 Applying 8.1.1 Identify 3 hours
environmental environmental environment al work
hazards
work work
8.1.2 Follow environment
al work procedures
8.1.3 Comply with
environmenta l work
requirements
9. Adopt 9.1 Adopting 9.1.1 Determine 4 hours
entrepreneurial entrepreneurial entrepreneurial
mindset
mindset in mindset in
workplace workplace 9.1.2 Identify
entrepreneurial
practices
COMMON COMPETENCIES
(16 hours)
Unit of Nominal
Module Title Learning Outcomes Duration
Competency
1. Implement Implementing and 1.1 Provide information to the 4 hrs

and monitor monitoring infection work group about the
infection control policies and organization’s infection control
control procedures policies and procedures.
policies and
1.2 Integrate the organization’s
procedures
infection control policy and
procedure into work practices.
1.3 Monitor infection control
performance and implement
improvements in practices
2. Respond Responding 4 hrs
effectively to effectively to 2.1 Plan and respond to
difficult / difficult/challenging emergencies
challenging behavior 2.2 Report and review incidents
behavior
3. Apply basic Applying basic first 3.1 Assess the situation. 4 hrs
first aid aid
3.2 Apply basic first aid
techniques.
3.3 Communicate details of the
incident
4. Maintain Maintaining high 4.1.1 Communicate 4 hrs
high standard of appropriately with
standard of patient/client patients/clients
patient/client services
4.1.2 Establish and maintain
services
good interpersonal relationship
with patients/clients
4.1.3 Act in a respectful manner
at all times
4.1.4 Evaluate own work to
maintain high standard of
patient/client services
CORE COMPETENCIES
(67 hours)
Unit of Nominal
Module Title Learning Outcomes Duration
Competency
1. Plan the hilot Planning hilot 1.1 Identify vital information to 10 hrs
wellness wellness program of client 1.2 Explain hilot
program of clients
1.3 Explain the hilot wellness
clients
services and products
1.4 Confirm hilot wellness
program
2. Provide pre- Providing pre- 2.1 Schedule clients’ 4 hrs
service to service to clients
2.2 Conduct preliminary
clients
services to clients’
3. Apply hilot Applying hilot 3.1 Prepare client and work area 49 hrs
wellness wellness techniques for hilot wellness massage
technique
3.2 Perform self assessment for
hilot wellness session
3.3 Perform hilot wellness
techniques
4. Provide Providing advice on 4.1 Perform aftercare service 4 hrs
advice on post-hilot wellness
post hilot services 4.2 Identify and explain the
wellness products 4.3 Enumerate and
services explain other services
RESOURCES
TOOLS EQUIPMENT MATERIALS
QT DESCRIPTION QT DESCRIPTION QTY DESCRIPTI
Y Y ON
10 THERMOMETER 1 Flashdrive 5 Coconut Oil
pcs (digital) pc BTL
S
5 SPHYGMOMANOMET 1 TV 10 Banana Leaf
pcs ER unit pcs Strips and
Other Leaves
5 STETHOSCOPE 1 Desktop/Laptop 10 Bath towels
pcs unit pcs
1 Projector
unit
1 WHITEBOARD/Blakckbo 30 Face
pc ard pcs towel/hand
towel
10 STOOL 10 Bed sheets
pcs pcs
2 TROLLEY 10pc Bowls
pcs s
3 MASSAGE TABLE 10 Shorts
unit L = 1.8 M pcs
s W = 0.8 M
H = 0.7 M
6 Pillows
pcs
10 Smock
pcs gowns/bath
robes/Malong
s
10 Surgical/Clot
pcs h mask or
any of the
kind
10 Pillow cases
pcs
5 Alcohol
pcs (Ethyl)/Hand
Sanitizer
5 Basins
pcs
5 Couch Roll
pcs (Disposable
Paper)
3 Whiteboard
sets marker/Chalk
and eraser
References:
Anatomy,
Physiology
and First Aid
TRAINING FACILITIES HILOT (WELLNESS MASSAGE) NC II
The Hilot (Wellness Massage) Therapy Learning Facility must be of concrete structure.
Based on class size of 20 students / trainees the space requirements for the teaching /
learning and curriculum areas are as follows.
TEACHING / SIZE IN METERS AREA IN S. TOTAL AREA IN
LEARNING AREAS METERS SQ. METERS
Laboratory Area 4X5 20 20
Learning 3X2 6 6
Resources Area
Wash Area/Comfort 2.5 X 4 10 10
Room (male &
female)
Admin and Staff 4X5 20 20
Room
Circulation Area 4X4 16 16
Total Workshop 114 sq. meters
Area
COURSE DELIVERY:
 Lecture
 Group discussion/interaction
 Self-paced learning
 Hands-on exercises / demonstration
 Role play
 OJT
TRAINER QUALIFICATION (TQ)

 Must be a certified Hilot
 Must be a holder of National TVET Trainers Certificate (NTTC) Level I in Hilot
(Wellness Massage) NC II
 Must be physically, emotionally and mentally fit
 Must possess good moral character
 With at least 2 years experience in the health service industry
MODULES OF INSTRUCTION
BASIC COMPETENCIES
HILOT (WELLNESS MASSAGE) NC II

A. Modules of Instruction
Basic Competencies :
Unit of Competency : Participate in Workplace Communication
Modules Title: Participating in Workplace Communication
Module Descriptor: This module covers the knowledge, skills and attitudes
required to obtain, interpret and convey information in
response to workplace requirements.
Nominal Duration: 6 hours
Summary of Learning Outcomes:

LO1. Obtain and convey workplace information
LO2. Perform duties following workplace instructions
LO3. Complete relevant work-related documents
Details of Learning Outcomes:

LO1 . Obtain and convey workplace information
Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.1 Access specific  Parts of  Writing  Group  Written test
relevant speech materials discussion  Practical/pe
information from  Sentence (pen &  Interaction rformance
appropriate constructio paper)  Lecture test
sources n  References Reportorial Interview
1.2 Use effective  Effective (books)  (Face to face  Direct
questioning, communic  Manuals with proper observation
active listening ation distancing of  (Face to
and speaking 1.5 meters face with
skills to gather with 12 of proper
and convey population) distancing
information of 1.5
1.3 Use appropriate meters with
medium to Blended 12 of
transfer  Virtual population)
information and
Discussion
ideas
1.4 Use appropriate thru google
non-verbal meet or Zoom
communication *Assessment
 Supplementals
1.4 Identify and shall be
reading thru e- observed while
follow
books sent by task are being
appropriate lines
of emails or undertaken
communication messenger whether
with superiors  Posting individually or
and colleagues activities in the in group (Face
1.5 Use define Google to face with
workplace proper
Classroom
procedures for distancing of
the location and  Recorded
1.5 meters with
storage of Demo
12 of
information
population)
1.6 Carry out
personal
interaction
clearly and
concisely
LO2. Perform duties following workplace instructions

Criteria Methods
2.1 Read and  Effective The students  Group  Written test
interpret written verbal must be discussion  Practical/pe
notices and and non- provided with  Interaction rformance
instructions in verbal the following:  Lecture test
accordance with communi Reportorial Interview
organizational cation  Classroom  (Face to face  Direct
 Effective observation
guidelines  Handouts with proper
2.2 Follow routine
verbal
and other distancing of  (Face to
and non- 1.5 meters face with
written instructions verbal reference
based on materials with 12 of proper
communi population) distancing
established cation of 1.5
procedures  Effective meters with
2.3 Receive verbal Blended 12 of
feedback in given to and non-  Virtual population)
workplace verbal Discussion
supervisor based communi
cation thru google *Assessment
instructions/informati
 Organizat meet or Zoom shall be
on
ional/  Supplementals observed while
2.4 Conduct
workplace Workplac reading thru e- task are being
e policies books sent by undertaken
interactions in a
 Communi emails or whether
courteous manner
cation individually or
2.5 Ask where messenger
procedur
necessary,  Posting in group (Face
classifications about es and activities in the to face with
routine workplace systems Google proper
procedures and Classroom distancing of
matters concerning  Recorded 1.5 meters with
conditions of 12 of
Demo
employment sought population)
from appropriate
sources
2.6 Interpret and
implement meetings
outcomes
LO3. Complete relevant work-related documents

Criteria Methods
3.1 Complete range  Basic The students  Group  Written test
of forms relating to mathema must be discussion  Practical/per
conditions of tics provided with  Interaction formance
employment  Technical the following:  Lecture test
accurately and writing Reportorial Interview
legibly  Types of  Classroom  (Face to face  Direct
3.2 Record forms Handouts with proper observation
workplace data on and other distancing of  (Face to
standard workplace reference 1.5 meters face with
forms and materials with 12 of proper
population) distancing of
documents
1.5 meters
3.3 Identify and act with 12 of
upon errors in Blended population)
recording  Virtual
information on
Discussion
forms/documents *Assessment
thru google
3.4 Complete report shall be
requirements to meet or Zoom observed while
supervisor according  Supplementals task are being
to organizational reading thru e- undertaken
guidelines books sent by whether
emails or individually or in
messenger group (Face to
 Posting face with proper
activities in the distancing of 1.5
Google meters with 12
Classroom of population)
 Recorded
Demo
Basic Competencies :
Unit of Competency : Work in a Team Environment
Modules Title: Working in a Team Environment
Module Descriptor: This unit covers the skills, knowledge and attitudes to identify
one’s roles and responsibilities as a member of a team.

LO1. Describe team role and scope
LO2. Identify one’s role and responsibility within a team
LO3. Work as a team member

LO1 . Describe team role and scope

Criteria Methods
1.1 Identify the role  Team role  Writing  Group  Written test
and objective of the  Relationsh materials discussion  Practical/pe
team from available ip and (pen &  Interaction rformance
sources of responsibil paper)  Lecture test
information ities  References  Reportorial  Interview
 Role and  (Face to face  Direct
1.2 Identify team (books)
responsibil  Manuals with proper observation
parameters,
ities with distancing of  (Face to
reporting
team 1.5 meters face with
relationships and environme
responsibilities from with 12 of proper
nt population) distancing
team discussions  Relationsh of 1.5
and appropriate ip within a meters with
external sources team Blended 12 of
 Virtual population)
Discussion
thru google
*Assessment
meet or Zoom shall be
 Supplementals observed while
reading thru e- task are being
books sent by undertaken
emails or whether
messenger individually or
 Posting in group (Face
activities in the to face with
Google proper
distancing of
Classroom
1.5 meters with
 Recorded
12 of
Demo population)
LO2 . Identify one’s role and responsibility within a team

Criteria Methods
2.1 Identify  Team  Writing  Group  Written test
individual roles and roles and materials discussion  Practical/pe
responsibilities objectives (pen &  Interaction rformance
within the team  Team paper)  Lecture test
environment structure  References  Reportorial  Interview
2.2 Identify roles and (books)  (Face to face  Direct
and objectives from parameter  Manuals with proper observation
available sources of  Team distancing of  (Face to
developm 1.5 meters face with
information
ent with 12 of proper
2.3 Identify team
population) distancing
parameters,
of 1.5
reporting meters with
relationships and Blended 12 of
responsibilities  Virtual population)
based on team Discussion
discussions and
thru google *Assessment
appropriate external
sources
emails or whether
Google proper
distancing of
Classroom
1.5 meters with
 Recorded
12 of
Demo population)
LO3. Work as a team environment

Criteria Methods
3.1 Use effective  Communic  Writing  Group  Written test
and appropriate ation materials discussion  Practical/pe
forms of Process (pen &  Interaction rformance
communications and  Workplace paper)  Lecture test
interactions communic  References  Reportorial  Interview
undertaken with ation (books)  (Face to face  Direct
team members protocol  Manuals with proper observation
based on company  Team distancing of  (Face to
planning 1.5 meters face with
practices
and with 12 of proper
3.2 Effective and
decision population) distancing
appropriate making of 1.5
contributions made  Process of meters with
to complement team team Blended 12 of
activities and developm  Virtual population)
objectives, based on ent Discussion
workplace context
thru google
3.3 Observe *Assessment
protocols in
reporting based on  Supplementals observed while
standard company reading thru e- task are being
practices books sent by undertaken
3.4 Contribute to the emails or whether
development of messenger individually or
team work plans  Posting in group (Face
based on an activities in the to face with
understanding of Google proper
team’s role and Classroom
distancing of
objectives 1.5 meters with
 Recorded
12 of
Demo population)
Unit of Competency : Solve/Address General Workplace Problems

Modules Title: Solving/Address General Workplace Problems
Module Descriptor: This unit covers the knowledge, skills and attitudes required
to apply problem-solving techniques to determine the origin
of problems and plan for their resolution. It also includes
addressing procedural problems through documentation,
and referral.

LO1. Identify routine problems
LO2. Look for solutions to routine problems
LO3. Recommend solutions to problems
LO1 Identify routine problems

Criteria Methods
1.1 Identify routine  Current  Writing  Group  Written test
problems or industry materials discussion  Observatio
procedural problem hardware (pen &  Case studies n
areas and paper)  Simulation  Simulation
1.2 Define and software  References  (Face to face  Role
determine problems products (books) with proper playing
to be investigated and  Manuals distancing of  Direct
services 1.5 meters observation
1.3 Identify and
 Industry with 12 of  (Face to
document current
maintenan population) face with
conditions of the ce, service proper
problem and distancing
helpdesk Blended of 1.5
practices,  Virtual meters with
processes Discussion 12 of
and population)
thru google
procedure
 Industry meet or Zoom
standard  Supplementals *Assessment
diagnostic reading thru e- shall be
tools books sent by observed while
 Malfunctio emails or task are being
ns and messenger undertaken
resolutions whether
 Posting
individually or
activities in the
in group (Face
Google
to face with
Classroom
proper
 Recorded distancing of
Demo 1.5 meters with
12 of
population)
LO2. Look for solutions to routine problems

Criteria Methods
2.1 Identify potential  Current  Writing  Group  Written test
solutions to problem industry materials discussion  Observatio
2.2 Develop, hardware (pen &  Case studies n
document, rank and and paper)  Simulation  Simulation
present to software  References  (Face to face  Role
appropriate person products (books) with proper playing
for decision and and  Manuals distancing of  Direct
services 1.5 meters observation
recommendations
 Industry with 12 of  (Face to
about possible
maintenan population) face with
solutions ce, service proper
and distancing
helpdesk Blended of 1.5
practices,  Virtual meters with
processes Discussion 12 of
and population)
thru google
procedure
 Operating meet or Zoom
systems  Supplementals *Assessment
 Root reading thru e- shall be
cause books sent by observed while
analysis emails or task are being
messenger undertaken
 Posting whether
individually or
activities in the
in group (Face
Google
to face with
Classroom
proper
12 of
population)
LO3. Recommend solutions to problems

Criteria Methods
3.1 Plan  Standard  Writing  Group  Written test
implementation of procedure materials discussion  Observatio
solutions s (pen &  Case studies n
3.2 Plan evaluation  Document paper)  Simulation  Simulation
of implemented ation  References  (Face to face  Role
solutions produce (books) with proper playing
3.3 Document and  Manuals distancing of  Direct
submit to 1.5 meters observation
appropriate person with 12 of  (Face to
for confirmation population) face with
recommended proper
solutions distancing
Blended of 1.5
 Virtual meters with
Discussion 12 of
thru google population)
meet or Zoom
 Supplementals *Assessment
reading thru e- shall be
books sent by observed while
emails or task are being
messenger undertaken
 Posting whether
activities in the individually or
in group (Face
Google
to face with
Classroom
proper
12 of
population)
Unit of Competency : Develop Career and Life Decisions

Modules Title: Developing Career and Life Decisions
Module Descriptor: This unit covers the knowledge, skills, and attitudes in
managing one’s emotions, developing reflective practice,
and boosting self-confidence and developing self-regulation

LO1. Manage one’s emotion
LO2. Develop reflective practice
LO3. Boost self-confidence and develop self-regulation

LO1 Manage one’s emotion

Criteria Methods
1.1 Identify self-  Self-  Writing  Group  Written test
management managem materials discussion  Observatio
strategies ent (pen &  Case studies n
1.2 Develop skills to strategies paper)  Simulation  Simulation
work independently  Enablers  References  (Face to face  Role
and to show and (books) with proper playing
initiative, to be barriers in  Manuals distancing of  Direct
achieving 1.5 meters observation
conscientious, and
persevering in the
personal with 12 of  (Face to
and career population) face with
face of setbacks and goals proper
frustrations  Technique distancing
1.3 Examine s in Blended of 1.5
techniques for handling  Virtual meters with
effectively handling negative 12 of
Discussion
negative emotions emotions population)
thru google
and unpleasant and
situation in the unpleasan meet or Zoom
workplace t situation  Supplementals *Assessment
in the reading thru e- shall be
workplace books sent by observed while
such as emails or task are being
frustration, undertaken
messenger
anger, whether
worry,  Posting
individually or
anxiety, activities in the
in group (Face
etc. Google
to face with
Classroom
proper
12 of
population)
LO2 Develop reflective practice

Criteria Methods
2.1 Contemplate  Basic  Writing  Group  Written test
personal strengths SWOT materials discussion  Observatio
and achievements, analysis (pen &  Case studies n
based on self-  Strategies paper)  Simulation  Simulation
assessment to improve  References  (Face to face  Role
strategies and one’s (books) with proper playing
teacher feedback attitude in  Manuals distancing of  Direct
2.2 Monitor progress the 1.5 meters observation
when seeking and
workplace with 12 of  (Face to
 Gibbs’ population) face with
responding to
Reflective proper
feedback from Cycle/Mod distancing
teachers to assist el Blended of 1.5
them in (Descriptio  Virtual meters with
consolidating n, 12 of
Discussion
strengths, Feelings, population)
thru google
addressing Evaluation
, Analysis, meet or Zoom
weaknesses and
fulfilling their Conclusio  Supplementals *Assessment
potential n, and reading thru e- shall be
2.3 Predict Action books sent by observed while
outcomes of plan) emails or task are being
personal and messenger undertaken
academic  Posting whether
challenges by individually or
activities in the
reflecting on in group (Face
Google
previous problem to face with
Classroom
solving and decision proper
making strategies
and feedback from
peers and teachers 12 of
population)
LO3 Boost self-confidence and develop self-regulation

Criteria Methods
3.1 Demonstrate  Four  Writing  Group  Written test
efforts for componen materials discussion  Observatio
continuous self- ts of self- (pen &  Case studies n
improvement regulation paper)  Simulation  Simulation
based on  References  (Face to face  Role
Self- (books) with proper playing
Regulation  Manuals distancing of
3.2 Eliminate Theory 1.5 meters  Direct
counter-productive (SRT) with 12 of observation
tendencies at work  Personalit population)  (Face to
3.3 Maintain positive y face with
outlook in life developm proper
ent Blended distancing
concepts  Virtual of 1.5
 Self-help Discussion meters with
concepts thru google 12 of
(e. g., 7 population)
meet or Zoom
Habits by
Stephen  Supplementals
Covey, reading thru e- *Assessment
transactio books sent by shall be
nal emails or observed while
analysis, messenger task are being
psycho- undertaken
 Posting
spiritual whether
concepts) activities in the
individually or
Google
in group (Face
Classroom
to face with
 Recorded proper
Demo distancing of
1.5 meters with
12 of
population)
Unit of Competency : Contribute to Workplace Innovation

Modules Title: Contributing to Workplace Innovation
to make a pro-active and positive contribution to workplace
innovation

LO1. Identify opportunities to do things
LO2. Discuss and develop ideas with others
LO3. Integrate ideas for change in the workplace

LO1 Identify opportunities to do things

Criteria Methods
1.1 Identify  Roles of  Writing  Group  Role play
proactively in own individuals materials discussion  Interview
area of work in (pen &  Case studies  Written
opportunities for suggesting paper)  Simulation Examinatio
improvement and  References  Self-paced n
1.2 Gather and making (books) instruction  Direct
review information improvem  Manuals  (Face to face observation
which may be
ents with proper  (Face to
 Positive distancing of face with
relevant to ideas
impacts 1.5 meters proper
and which might and with 12 of distancing
assist in gaining challenges population) of 1.5
support for idea in meters with
innovation 12 of
 Types of Blended population)
changes  Virtual
and Discussion
responsibil *Assessment
thru google
ity shall be
 Seven meet or Zoom observed while
habits of  Supplementals task are being
highly reading thru e- undertaken
effective books sent by whether
people emails or individually or
messenger in group (Face
 Posting to face with
activities in the proper
Google distancing of
Classroom 1.5 meters with
12 of
 Recorded
population)
Demo
LO2 Discuss and develop ideas with others

Criteria Methods
2.1 Identify people  Roles of  Writing  Group  Role play
who could provide individuals materials discussion  Interview
input to ideas for in (pen &  Case studies  Written
improvements suggesting paper)  Simulation Examinatio
2.2 Select ways of and  References  Self-paced n
approaching people making (books) instruction  Direct
to begin sharing improvem  Manuals  (Face to face observation
ideas
ents. with proper  (Face to
2.3 Set meeting with
relevant people and with 12 of distancing
2.4 Select ideas for challenges population) of 1.5
follow up are review meters with
based on feedback
2.5 Use critical in Blended 12 of
inquiry method to innovation  Virtual population)
discuss and develop  Types of Discussion
ideas with others changes
and thru google *Assessment
responsibil meet or Zoom shall be
ity  Supplementals observed while
 Seven reading thru e- task are being
habits of books sent by undertaken
highly emails or whether
effective individually or
messenger
people. in group (Face
 Posting
to face with
activities in the
proper
Google
distancing of
Recorded Demo 12 of
population)

LO3: Integrate ideas for change in the workplace
Criteria Methods
3.1 Use critical  Roles of  Writing  Group  Role play
inquiry method to individuals materials discussion  Interview
integrate different in (pen &  Case studies  Written
ideas for change of suggesting paper)  Simulation Examinatio
key people and  References  Self-paced n
3.2 Use making (books) instruction  Direct
summarizing,
improvem  Manuals  (Face to face observation
analyzing, and
ents with proper  (Face to
generalizing skills to
extract salient points and with 12 of distancing
in the pool of ideas challenges population) of 1.5
3.3 Use reporting in meters with
skills to innovation 12 of
communicate results  Types of Blended population)
3.4 Identify current changes  Virtual
Issues and concerns and Discussion
on the systems, responsibil *Assessment
thru google
processes and ity. shall be
 Seven meet or Zoom
procedures, as well observed while
habits of  Supplementals task are being
as the need for
simple innovative highly reading thru e- undertaken
practices effective books sent by whether
people emails or individually or
 Basic in group (Face
messenger
research
skills.  Posting to face with
Recorded Demo 12 of
population)

Unit of Competency : Present Relevant Information

Modules Title: Presenting Relevant Information
Module Descriptor: This unit of covers the knowledge, skills and attitudes
required to present data/information appropriately

LO1. Gather data/information
LO2. Assess gathered data/information
LO3. Record and present information
LO1 Gather data/information

Criteria Methods
1.1 Collect  Organisati  Writing  Group  Written
evidence, facts and onal materials discussion Test
information protocols (pen &  Case studies  Interview
1.2 Review  Business paper)  Simulation  Portfolio
evaluation terms of mathemati  References  Self-paced  Direct
reference and cs and (books) instruction observation
conditions to statistics  Manuals  (Face to face  (Face to
determine whether  Data with proper face with
analysis distancing of proper
data/information falls
techniques 1.5 meters distancing
within project scope
/proced with 12 of of 1.5
ures population) meters with
12 of
population)
Blended
 Virtual
Discussion *Assessment
shall be
thru google
observed while
meet or Zoom
task are being
 Supplementals undertaken
reading thru e- whether
books sent by individually or
emails or in group (Face
messenger to face with
 Posting proper
activities in the distancing of
Google 1.5 meters with
Classroom 12 of
 Recorded population)
Demo
LO2. Assess gathered data/information

Criteria Methods
2.1 Assess validity  Reporting  Writing  Group  Written
of data/ information requireme materials discussion Test
2.2 Apply analysis nts to a (pen &  Case studies  Interview
techniques to range of paper)  Simulation  Portfolio
assess audiences  References  Self-paced  Direct
data/information  Legislation (books) instruction observation
, policy  Manuals
and
2.3 Identify trends procedure  (Face to face  (Face to
and anomalies s relating with proper face with
2.4 Document data to the distancing of proper
analysis techniques conduct of 1.5 meters distancing
and procedures evaluation with 12 of of 1.5
2.5 Make  Organisati population) meters with
recommendations onal 12 of
values, population)
on areas of possible Blended
ethics and
improvement codes of  Virtual
conduct Discussion *Assessment
shall be
thru google
observed while
meet or Zoom
task are being
books sent by individually or
emails or in group (Face
messenger to face with
 Posting proper
activities in the distancing of
Classroom 12 of
Recorded Demo population)
LO3. Record and present information

Criteria Methods
3.1 Record studied  Reporting  Writing  Group  Written
data/information requireme materials discussion Test
3.2 Analyze nts to a (pen &  Case studies  Interview
recommendations range of paper)  Simulation  Portfolio
for action to ensure audiences  References  Self-paced  Direct
they are compatible  Legislation (books) instruction observation
with the project’s , policy  Manuals  (Face to face  (Face to
and with proper face with
scope and terms of
procedure distancing of proper
reference
s relating 1.5 meters distancing
3.3 Analyze and to the with 12 of of 1.5
outcomes interim conduct of population) meters with
and final reports to evaluation 12 of
criteria to  Organisati population)
established at the onal Blended
outset values,  Virtual
3.4 Present findings ethics and Discussion *Assessment
to stakeholders codes of shall be
thru google
conduct observed while
meet or Zoom
task are being
 Supplementals
reading thru e- undertaken
books sent by whether
emails or individually or
to face with
 Posting
proper
activities in the
distancing of
Classroom 12 of
Recorded Demo population)
Unit of Competency : Practice Occupational Safety and Health Policies and

Procedures
Modules Title: Practicing Occupational Safety and Health Policies and
Procedures
to identify OSH compliance requirements, prepare OSH
requirements for compliance, perform tasks in accordance
with relevant OSH policies and procedures

LO1. Identify OSH compliance requirements
LO2. Prepare OSH requirements for compliance
LO3. Perform tasks in accordance with relevant OSH policies and procedures

LO1 Identify OSH compliance requirements

Criteria Methods
1.1 Identify OSH  Hazards  Writing  Interactive  Observatio

compliance and risks materials lecture n
requirements identificati (pen &  Simulation  Demonstrat
1.2 Convey OSH on and paper)  Symposium ion
activity non- control  References  Group  Third party
conformities to  Organizati (books) dynamics report
appropriate onal safety  Manuals  (Face to face  Direct
and health with proper observation
personnel
1.3 Identify OSH
protocol distancing of  (Face to
preventive and 1.5 meters face with
proper
control requirements
in accordance with  Threshold with 12 of distancing
OSH work policies limit value population) of 1.5
and procedures (TLV) meters with
 OHS 12 of
indicators Blended population)
 Virtual
Discussion
*Assessment
thru google
shall be
meet or Zoom observed while
 Supplementals task are being
reading thru e- undertaken
books sent by whether
emails or individually or
 Posting to face with
12 of
 Recorded
population)
Demo
LO2 Prepare OSH requirements for compliance

Criteria Methods
2.1 Identify OSH  General  Writing  Interactive  Observatio
work activity OSH materials lecture n
material, tools and principles (pen &  Simulation  Demonstrat
equipment  Resources paper)  Symposium ion
requirements in necessary  References  Group  Third party
accordance with to execute (books) dynamics report
workplace policies hierarchy  Manuals  (Face to face  Direct
of controls with proper observation
and procedures
 Work distancing of  (Face to
2.2 Acquire required
standards 1.5 meters face with
OSH materials, tools
and with 12 of proper
and equipment in procedure population) distancing
accordance with  Safe of 1.5
workplace policies handling meters with
and procedures procedure Blended 12 of
2.3 Arrange/place s of tools,  Virtual population)
required OSH equipment Discussion
materials, tools, and and
thru google
equipment in materials *Assessment
 Different meet or Zoom shall be
accordance with
OSH  Supplementals observed while
OSH work standards
control reading thru e- task are being
measures books sent by undertaken
emails or whether
Google proper
Classroom distancing of
1.5 meters with
 Recorded
12 of
Demo
population)
LO3. Perform tasks in accordance with relevant OSH policies and procedures

Criteria Methods
3.1 dentify relevant  OSH work  Writing  Interactive  Observatio
OSH work standards materials lecture n
procedures in  Industry (pen &  Simulation  Demonstrat
accordance with related paper)  Symposium ion
workplace policies work  References  Group  Third party
and procedures activities (books) dynamics report
3.2 Execute work  General  Manuals  (Face to face  Direct
activities in OSH with proper observation
accordance with
principles distancing of  (Face to
 OSH 1.5 meters face with
OSH work standards
Violations with 12 of proper
3.3 Report non-
Non- population) distancing
compliance work complianc of 1.5
activities to e work meters with
appropriate activities Blended 12 of
personnel  Virtual population)
Discussion
thru google *Assessment
emails or whether
Google proper
distancing of
Classroom
1.5 meters with
 Recorded
12 of
Demo population)
Unit of Competency : Exercise Efficient and Effective Sustainable Practices in the

Workplace
Modules Title: Exercising Efficient and Effective Sustainable Practices in
the Workplace
Module Descriptor: This unit covers knowledge, skills and attitude to identify the
efficiency and effectiveness of resource utilization,
determine causes of inefficiency and/or ineffectiveness of
resource utilization and Convey inefficient and ineffective
environmental practices

LO1. Identify the efficiency and effectiveness of resource utilization
LO2. Determine causes of inefficiency and/or ineffectiveness of resource
utilization
LO3. Convey inefficient and ineffective environmental practices

LO1 Identify the efficiency and effectiveness of resource utilization

Criteria Methods
1.1 Measure  Importanc  Writing  Interactive  Demonstrat
required resource e of materials lecture ion
utilization in the Environme (pen &  Simulation  Oral
workplace using ntal paper)  Symposium questioning
appropriate Literacy  References  Group  Written
techniques  Environme (books) dynamics examinatio
1.2 Record data in ntal Work  Manuals  (Face to face n
accordance with
Procedure with proper  Direct
s distancing of observation
workplace protocol
 Waste 1.5 meters  (Face to
1.3 Compare
Minimizati with 12 of face with
recorded data to on population) proper
determine the  Efficient distancing
efficiency and Energy of 1.5
effectiveness of Consumpti Blended meters with
resource utilization ons  Virtual 12 of
according to Discussion population)
established thru google
environmental work
meet or Zoom *Assessment
procedures
 Supplementals shall be
emails or undertaken
messenger whether
 Posting individually or
activities in the in group (Face
to face with
Google
Classroom proper
12 of
population)
LO2. Determine causes of inefficiency and/or ineffectiveness of resource utilization

Criteria Methods
2.1 List potential  Causes of  Writing  Interactive  Demonstrat
causes of environme materials lecture ion
inefficiency and/or ntal (pen &  Simulation  Oral
ineffectiveness inefficienci paper)  Symposium questioning
2.2 Identify causes es and  References  Group  Written
of inefficiency and/or ineffective (books) dynamics examinatio
ineffectiveness ness  Manuals  (Face to face n
through deductive with proper  Direct
reasoning distancing of observation
2.3 Validate 1.5 meters  (Face to
with 12 of face with
identified causes of
population) proper
inefficiency and/or distancing
ineffectiveness thru of 1.5
established Blended meters with
environmental  Virtual 12 of
procedures Discussion population)
thru google
messenger whether
to face with
Google
proper
Classroom
distancing of
 Recorded
1.5 meters with
Demo 12 of
population)
LO3 Convey inefficient and ineffective environmental practices

Criteria Methods
3.1 Report efficiency  Appropriat  Writing  Interactive  Demonstrat
and effectiveness of e materials lecture ion
resource utilization Personnel (pen &  Simulation  Oral
to appropriate to address paper)  Symposium questioning
personnel the  References  Group  Written
3.2 Discuss environme (books) dynamics examinatio
concerns related ntal  Manuals  (Face to face n
resource utilization
hazards with proper  Direct
 Environme distancing of observation
with appropriate
personnel
ntal 1.5 meters  (Face to
corrective with 12 of face with
3.3 Clarify feedback actions population) proper
on distancing
information/concern of 1.5
raised with Blended meters with
appropriate  Virtual 12 of
personnel Discussion population)
thru google
messenger whether
to face with
Google
proper
Classroom
distancing of
 Recorded
1.5 meters with
Demo 12 of
population)
Unit of Competency : Practice Entrepreneurial Skills in the Workplace

Modules Title: Practicing Entrepreneurial Skills in the Workplace
Module Descriptor: This unit covers the outcomes required to apply
entrepreneurial workplace best practices and implement
cost-effective operations

LO1. Apply entrepreneurial workplace best practices
LO2. Communicate entrepreneurial workplace best practices
LO3. Implement cost-effective operations
LO1 Apply entrepreneurial workplace best practices

Criteria Methods
1.1 Observe and  Workplace  Writing  Lecture  Interview
select good best materials  Group  Third-party
practices relating to practices, (pen & Dynamics report
workplace following policies paper)  (Face to face  Direct
workplace policy and  References with proper observation
1.2 Comply quality criteria (books) distancing of  (Face to
procedures and  Workplace  Manuals 1.5 meters face with
best with 12 of proper
practices with
practices, population) distancing
according to
policies of 1.5
workplace and meters with
requirements criteria Blended 12 of
1.3 Apply cost-  Virtual population)
conscious habits in
Discussion
resource utilization
thru google
based on industry *Assessment
standards meet or Zoom shall be
emails or whether
Google proper
1.5 meters with
 Recorded
12 of
Demo
population)
LO2 Communicate entrepreneurial workplace best practices

Criteria Methods
2.1 Communicate  Ways in  Writing  Lecture  Interview
entrepreneurial fostering materials  Group  Third-party
workplace best entreprene (pen & Dynamics report
practices urial paper)  (Face to face  Direct
2.2 Communicate attitudes:  References with proper observation
observed quality  Ways in (books) distancing of  (Face to
procedures and fostering  Manuals 1.5 meters face with
entrepre with 12 of proper
practices to
neurial population) distancing
appropriate person
2.3 Communicate attitudes of 1.5
cost-conscious : meters with
habits in resource  Honesty Blended 12 of
utilization based on  Quality -  Virtual population)
industry standards conscio Discussion
usness thru google
 Safety-- *Assessment
conscio meet or Zoom shall be
usness  Supplementals observed while
 Safety- reading thru e- task are being
conscio books sent by undertaken
usness emails or whether
Google proper
distancing of
Classroom
1.5 meters with
 Recorded
12 of
Demo population)
LO3. Implement cost-effective operations

Criteria Methods
3.1 Implement  5S  Writing  Lecture  Interview
preservation and procedure materials  Group  Third-party
optimization of s and (pen & Dynamics report
workplace resources concepts paper)  (Face to face  Direct
in accordance with  Criteria for  References with proper observation
enterprise policy cost- (books) distancing of  (Face to
3.2 Observe effectivene  Manuals 1.5 meters face with
ss with 12 of proper
judicious use of
 Workplace population) distancing
workplace tools,
productivit of 1.5
equipment and
y meters with
materials according
 Workplace Blended 12 of
to manual and work productivit  Virtual population)
requirements y Discussion
3.3 Make
thru google
constructive *Assessment
contributions to meet or Zoom shall be
office operations  Supplementals observed while
according to reading thru e- task are being
enterprise books sent by undertaken
requirements emails or whether
3.4 Sustain ability to messenger individually or
work within one’s  Posting in group (Face
allotted time and activities in the to face with
finances Google proper
 Recorded 1.5 meters with
Demo 12 of
population)
UNIT OF COMPETENCY : IMPLEMENT AND MONITOR INFECTION

CONTROL POLICIES AND PROCEDURES
MODULE TITLE : IMPLEMENTING AND MONITORING INFECTION
CONTROL POLICIES AND PROCEDURES
MODULE DESCRIPTION : This unit is concerned with infection control

responsibilities of employees with supervisory accountability to implement and
monitor infection control policy and procedures in a specific work unit or team
within an organization. This unit does not apply to a role with organization-wide
responsibilities for infection control policy and procedure development,
implementation or monitoring.
NOMINAL DURATION : 4 hours
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO1. Provide information to the work group about the organization’s infection
control policies and procedures
LO2. Integrate the organization’s infection control policy and procedure into work
practices
LO3. Monitor infection control performance and implement improvements in

practices
LO1. Provide information to the work group about the organization’s infection
control policies and procedures

Criteria Methods
1.Explain clearly Infection The  Lecture  Written

the relevant control students/train  Group exam
information about policy and ees must be Discussion  Interview/
the organization’s procedures provided with ORal
infection control and relevant the following:
policy and industry Blended
procedures, and codes of  Virtual *Assessment
applicable industry practice Workplace Discussion shall be
codes of practice, location thru google observed
to the work group. meet or while task are
Tools and
Zoom being
equipment
 Supplementa undertaken
2. Provide appropriate to
schedule ls reading whether
regularly updated thru e-books individually or
information about housekeeping
activities and sent by in group
identified hazards
and the outcomes to monitor emails or (Face to face
of infection risk and maintain messenger with proper
assessments to working  Posting distancing of
the work group. condition activities in 1.5 meters
the Google with 12 of
Material Classroom population)
.
relevant to the  Recorded
proposed Demo
3. Provide an
activity and
opportunity for the tasks
work group to
seek further
information on
workplace
infection control
issues and
practices.
LO2. Integrate the organization’s infection control policy and procedure into work
practices

Criteria Methods
Infection The  Lecture  Written
Implement infection
control policies and
control policy students/train  Group exam
and ees must be Discussion  Interview/
procedures by the
procedures
supervisor and provided with  Demo return Oral
members of the work
group. Management
the following: demo  Practical
systems and exam
Maintain a liaison with the procedures  Direct
person responsible for Workplace Blended
organization-wide infection for infection Observati
control.
location  Virtual
control. on
Discussion
The Supervisor’s coaching Transmission Tools and thru google
support ensures that equipment
individuals/teams are able
and control of meet or *Assessment
to implement infection communicabl appropriate to shall be
e diseases
Zoom
control practices. schedule
housekeeping  Supplementa observed
Adopt work procedures to
Risk control ls reading while task are
reflect appropriate activities and
infection control practice. measures thru e-books being
to monitor
and maintain sent by undertaken
working emails or whether
Raise issues through
consultation and resolve condition messenger individually or
promptly or refer them to  Posting in group
the appropriate personnel
for resolution. Material activities in (Face to face
relevant to the the Google with proper
Implement workplace proposed Classroom distancing of
procedures for dealing
with infection control risks
activity and  Recorded 1.5 meters
and hazardous events tasks Demo with 12 of
whenever necessary.
population)
Encourage employees to
report infection risks and
improve infection control
procedures.
.
LO3. Monitor infection control performance and implement improvements in
practices
Criteria Methods
Promptly investigate Organizational The  Lecture  Written
infection control procedures for students/trainees  Group exam
hazardous events to monitoring and must be provided Discussion  Interview/Or
identify their cause in
accordance with
training. with the  Demo return al
organization policy and following: demo  Practical
procedures.. Basic exam
understanding  Direct
of Workplace Blended Observation
Monitor work procedures communicable location
disease  Virtual
to control infection risks
and ensure compliance. transmission Tools and Discussion thru *Assessment
equipment google meet or shall be
appropriate to observed while
schedule Zoom
Regularly review and task are being
adjust work procedures to housekeeping  Supplementals
activities and to undertaken
ensure improvements in reading thru e-
infection control practice. monitor and whether
books sent by individually or in
maintain working
Supervisor provides condition emails or group (Face to
feedback to team and messenger face with proper
individuals on compliance Material relevant distancing of 1.5
issues, changes in work  Posting activities
to the proposed meters with 12 of
procedures and infection activity and tasks in the Google population)
control outcomes.
Classroom
 Recorded Demo
Provide training in work
procedures as required to
ensure the maintenance of
infection control
standards.
Identify, correct, and

report Inadequacies in
work procedures and
infection control measures
to designated personnel.
Maintain records of
infection control risks and
incidents as required
Use aggregate infection

control information reports
to identify hazards,
monitor and improve risk
control methods, and
indicate training needs.
UNIT OF COMPETENCY : RESPOND EFFECTIVELY TO DIFFICULT
/ CHALLENGING BEHAVIOR
MODULE TITLE : RESPONDING EFFECTIVELY TO DIFFICULT /

CHALLENGING BEHAVIOR
MODULE DESCRIPTION : This unit covers the knowledge, skills and

attitudes to effectively respond to difficult or challenging behavior of patient.
LO1. Plan responses
LO2. Apply response
LO3. Report and review incidents

LO1. Plan responses
Criteria Methods
Plan responses to OSH and Students/  Lecture  Written
instances of difficult  Group exam
issues trainees Discussion  Interview/Or
or challenging
behavior to maximize relating to must be al
the availability of difficult and provided
other appropriate challenging Blended
with the  Virtual
*Assessment
staff and resources. behavior shall be
following: Discussion thru observed while
google meet or task are being
Institutional
Identify Specific Zoom undertaken
manifestations of
policies, whether
Workplace  Supplementals
difficult or procedures individually or in
location reading thru e-
challenging behavior and group (Face to
books sent by face with proper
and strategies strategies
appropriate to these Tools and emails or distancing of 1.5
in dealing meters with 12 of
behaviors are equipment messenger
with population)
planned as required. appropriate  Posting activities
difficult and
to schedule in the Google
Give the safety of challenging Classroom
behavior housekeepin
yourself and others  Recorded Demo
priority in responding g activities
to difficult or and to
challenging behavior monitor and
according to maintain
institutional policies working
and procedures. condition
Material
relevant to
the proposed
activity and
tasks
LO2. Apply response
Criteria Methods
Deal Difficult or Dealing with Students/  Lecture  Written

challenging difficult or  Group exam
trainees Discussion  Interview/Or
behavior should be challenging must be  Return demo al
addressed behavior  Role Play  Direct
promptly, firmly, provided
according to Observation
and diplomatically with the  Demonstrati
institutional on
in accordance with policy and following: Blended
institutional policy  Virtual
procedures
and procedures. Discussion thru *Assessment
google meet or shall be
Use company Workplace observed while
Zoom
/institutional location task are being
Use  Supplementals
communication policy in undertaken
effectively to reporting Tools and books sent by individually or in
achieve the infection equipment emails or group (Face to
desired outcomes risks and appropriate face with proper
messenger
when responding improving to schedule distancing of 1.5
 Posting activities
to difficult or infection housekeepin meters with 12 of
in the Google population)
challenging control g activities Classroom
behavior. procedures and to  Recorded Demo
monitor and
Select appropriate maintain
strategies to suit working
particular instances
of difficult or
condition
challenging
behavior. Material
relevant to
Encourage the proposed
employees to activity and
report infection tasks
risks and improve
infection control
procedures.
LO3. Report and review incidents
Criteria Methods
Report incidents Instructions Students/  Lecture  Written

according to and  Group exam
trainees Discussion  Interview/Or
institutional policies guidance of must be  Return demo al
and procedures. health  Role Play  Direct
and procedures. professional provided Observation
s involved with the  Demonstrati
with the following: Blended on
Review incidents
with appropriate care of  Virtual
staff, and patient/clien Discussion thru *Assessment
suggestions t google meet or shall be
Workplace observed while
appropriate to Zoom
Institutional location task are being
areas of  Supplementals
undertaken
responsibility are polices and reading thru e-
Tools and whether
made. procedures books sent by individually or in
in reporting equipment emails or group (Face to
Use and participate and appropriate messenger face with proper
in debriefing reviewing to schedule  Posting activities
distancing of 1.5
mechanisms and incidents housekeepin in the Google
meters with 12 of
population)
other activities. g activities Classroom
and to  Recorded Demo
monitor and
Seek advice and maintain
assistance from working
legitimate sources condition
when appropriate.
Material
relevant to
the proposed
activity and
tasks
UNIT OF COMPETENCY : APPLY BASIC FIRST AID
MODULE TITLE : APPLYING BASIC FIRST AID
MODULE DESCRIPTION : This unit covers the knowledge, skills and

attitudes required to provide an initial response where First Aid is required. In
this unit it is assumed that the First Aider is working under supervision and/or
according to established workplace First Aid procedures and policies.
LO1. Assess the situation
LO2. Apply basic first aid techniques
LO3. Communicate details of the incident

LO1. Assess the situation
Criteria Methods
Basic Students/  Lecture  Written

Identify physical  Group exam
anatomy trainees Discussion  Interview/Or
hazards to oneself
and must be  Demo Return al
and the casualty’s demo  Practical
health and safety. physiology provided
 Film Viewing exam
with the  Direct
Company following: Observation
Blended
Minimize standard
 Virtual
immediate risks to operating *Assessment
Discussion thru shall be
oneself and procedures Workplace
casualties' google meet or observed while
(SOPs) location Zoom task are being
occupational health
and safety (OSH) whether
by controlling the Tools and reading thru e-
individually or in
hazard in equipment books sent by group (Face to
accordance with appropriate emails or face with proper
OSH requirements. to schedule messenger distancing of 1.5
housekeepin meters with 12 of
population)
g activities in the Google
Assess the and to Classroom
casualty’s vital monitor and  Recorded Demo
signs and physical maintain
condition in working
accordance with condition
workplace
procedures.
Material
relevant to
the proposed
activity and
tasks
LO2. Apply basic first aid techniques
Criteria Methods
Basic anatomy The  Lecture  Written
Provide first aid and physiology students/trainees  Group exam
management in must be provided Discussion  Interview/Or
accordance with Dealing with with the  Demo Return al
established first aid confidentiality following: demo  Practical
procedures.  Film Viewing exam
Knowledge of  Direct
the First Pressure Observation
Aiders’ skills bandages* Blended
Reassure the casualty limitations
in a caring and calm  Virtual
First Aid Kit *Assessment
manner and make them Consideration Discussion thru
comfortable using shall be
of the welfare Face Masks google meet or observed while
available resources. of the casualty
Zoom task are being
Rubber Gloves undertaken
Monitor and respond Safe manual  Supplementals
The casualty’s whether
handling of Workplace reading thru e-
condition must be in casualty for the individually or in
location books sent by
accordance with following group (Face to
effective first aid conditions: Tools and emails or face with proper
principles and equipment messenger distancing of 1.5
workplace procedures.. Allergic meters with 12 of
appropriate to  Posting activities
reactions schedule population)
Details of casualty’s (anaphylaxis) in the Google
housekeeping
physical condition, activities and to Classroom
changes in conditions, Cold injuries monitor and  Recorded Demo
management and maintain working
response are Sprain condition
accurately recorded in
line with organizational Minor skin Material relevant
procedures. injuries (bruise, to the proposed
cuts and activity and tasks
scrapes)
Finalize casualty Blisters
management according Drowning
to his or her needs and Shock
first aid principles. Smoke
inhalation
LO3. Communicate details of the incident
Criteria Methods
OSH The  Lecture  Written

 Group exam
Request legislation students/trai Discussion  Interview/Or
Appropriate nees must be
and  Demo Return al
medical assistance
regulations provided demo  Practical
using relevant  Film Viewing exam
communication with the  Direct
media and Safe manual following: Observation
equipment Blended
handling of
 Virtual
casualty Mobile
*Assessment
Convey accurate phone* google meet or observed while
Report Satellite Zoom task are being
details of the
preparation  Supplementals undertaken
casualty’s phones* whether
condition and Two-way reading thru e-
individually or in
management Communica radio* books sent by group (Face to
activities to tion skills Email* emails or face with proper
emergency messenger distancing of 1.5
Electronic meters with 12 of
services or relief  Posting activities
personnel. equipment* in the Google
population)
Workplace Classroom
location  Recorded Demo
Tools and
Prepare incident
equipment
reports and submit
them to appropriate
supervisors in a to schedule
timely manner, housekeeping
presenting all activities and
relevant facts to monitor
according to and maintain
established
company
working
procedures. condition
Material
relevant to
the proposed
activity and
tasks
Sample
Incident
report form
UNIT OF COMPETENCY : MAINTAIN HIGH STANDARDS OF CLIENT
SERVICES
MODULE TITLE : MAINTAINING HIGH STANDARDS OF CLIENTS

SERVICES
MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes
required in the maintenance of high standards of client services.
LO1. Communicate appropriately with clients
LO2. Establish and maintain good interpersonal relationship with clients
LO3. Act in a respectful manner at all times
LO4. Evaluate own work to maintain a high standard of clients service

LO1. Communicate appropriately with clients

Criteria Methods
Roles and Students/  Lecture  Written
Identify and use responsibilitie trainees must  Group exam
Effective s of self and be provided Discussion  Interview/Or
communication other workers  Demo Return al
strategies and
with the demo  Practical
within the following:
techniques to achieve  Film Viewing exam
organization
the best client service  Direct
outcomes Observation
Dealing with Blended
complaints Workplace
and conflict *Assessment
Respond to complaints Discussion thru
in accordance with shall be
organizational policy to Tools and google meet or observed while
ensure the best service equipment Zoom task are being
to clients. appropriate to  Supplementals undertaken
schedule whether
reading thru e-
Deal with complaints in housekeeping individually or in
accordance with activities and to books sent by group (Face to
established monitor and emails or face with proper
procedures. maintain messenger distancing of 1.5
working  Posting activities meters with 12 of
condition population)
in the Google
Access interpreter
services as required. Classroom
Material
relevant to the  Recorded Demo
Action is taken to proposed
resolve conflicts either activity and
directly, where a tasks
positive outcome can
be immediately
achieved, or by referral
to the appropriate
personnel.
Participation in work
team is constructive
and collaborative and
demonstrates an
understanding of own
role
LO2. Establish and maintain good interpersonal relationship with clients

Criteria Methods
Establish rapport to Listening Students/  Lecture  Written
ensure the service is trainees must  Group exam
appropriate for and in skills Discussion  Interview/Or
be provided
the best interests of  Demo Return al
clients. with the demo  Practical
Client/patie following:  Film Viewing exam
Use effective listening nt issues  Direct
skills to ensure a high referred to Observation
level of effective Blended
communication and
appropriate Workplace
quality of service. health *Assessment
professional Tools and
Identify and respond google meet or observed while
Patient concerns and equipment Zoom task are being
needs are correctly appropriate to undertaken
 Supplementals
within our schedule whether
responsibility, and reading thru e-
housekeeping individually or in
accordingly, activities and to books sent by group (Face to
established procedures emails or face with proper
monitor and
and guidelines.
maintain messenger distancing of 1.5
working  Posting activities meters with 12 of
Monitor and evaluate
condition population)
the effectiveness of in the Google
interpersonal Classroom
interaction consistently Material
relevant to the  Recorded Demo
to ensure the best
patient service proposed
outcomes. activity and
tasks
LO3. Act in a respectful manner at all times

Criteria Methods
Demonstrate respect Organizatio Students/  Lecture  Written
for differences trainees must  Group exam
positively, actively, and nal policies Discussion  Interview/Or
be provided
consistently in all work. and with the
 Demo Return al
procedures demo  Practical
Maintain confidentiality following:  Film Viewing exam
and privacy of patients for privacy  Direct
and Observation
Demonstrate courtesies Blended
in all interactions with
confidentiali Workplace
clients. ty of *Assessment
information
Provide assistance with google meet or observed while
the care of patients provided by Material Zoom task are being
with challenging clients relevant to the  Supplementals undertaken
behaviors in proposed whether
accordance with reading thru e-
activity and individually or in
tasks books sent by group (Face to
established Procedures emails or face with proper
procedures. distancing of 1.5
in caring of messenger
meters with 12 of
Use techniques to clients with  Posting activities population)
manage and minimize in the Google
aggression challenging
Classroom
behaviors
 Recorded Demo
Techniques
in managing
and
minimizing
aggression
LO4. Evaluate own work to maintain a high standard of clients service

Criteria Methods
Receive or seek Cultures Students/  Lecture  Written
advice and trainees must  Group exam
relevant to Discussion  Interview/Or
assistance from be provided
appropriate sources the with the
 Demo Return al
on their own particular demo  Practical
following:  Film Viewing exam
performance. service  Direct
Observation
Blended
Adjust their own
Institutional Workplace
work, incorporating policy on *Assessment
recommendations clients
that address google meet or observed while
rights and Material Zoom task are being
performance issues,
to maintain the responsibilit relevant to the  Supplementals undertaken
agreed standard of ies proposed whether
reading thru e-
patient support. activity and individually or in
tasks books sent by group (Face to
emails or face with proper
messenger distancing of 1.5
 Posting activities meters with 12 of
population)
in the Google
Classroom
 Recorded Demo
MODULES OF INSTRUCTION
CORE COMPETENCIES
HILOT WELLNESS MASSAGE NC II

UNIT OF COMPETENCY : PLAN THE HILOT WELLNESS PROGRAM
OF CLIENTS
MODULE TITLE : PLANNING THE HILOT WELLNESS PROGRAM OF

CLIENTS
MODULE DESCRIPTION : This module covers the knowledge, skills

and attitudes required to consult with client/s and select and sequence a
range of hilot wellness techniques as a program.
LO1. Identify vital information of the client
LO2. Explain hilot
LO3. Explain the hilot wellness services and products
LO4. Confirm hilot wellness program

LO1. Identify vital information of the client

Criteria Methods
Obtain relevant Relevant The  Lecture  Interview/Or
information from the  Group al
information students/trai Discussion  Observation
client to determine
their expectations of the nees must be  Role Playing  Written
and requirements. Client/s provided  Self-pace
learning
with the *Assessment
Identify and refer Contra- following: Blended shall be
contraindications to observed while
indications  Virtual
an appropriate task are being
professional based Discussion thru undertaken
Learning
on standard Inter/Intra google meet or whether
operating Materials Zoom individually or in
Personal Manuals
procedures.  Supplementals group (Face to
Relationship Charts face with proper
reading thru e-
distancing of 1.5
Handouts books sent by meters with 12 of
Information References emails or population)
Gathering Forms messenger
IT related and  Posting activities
Standard instructional in the Google
Operating video Classroom
Procedures materials –  Recorded Demo
(SOP) optional
LO2. Explain hilot

Criteria Methods
Explain Hilot's history Hilot history The  Lecture  Interview/Or
and development and students/traine  Group al
according to culture development es must be Discussion  Observation
and tradition. provided with  Role Playing  Written
Hilot the following:  Self-pace
learning
Clearly explain the Framework *Assessment
Hilot framework and (Philosophy shall be
concepts (philosophy and Science) Learning Blended
observed while
and science) to the Philosophy of Materials  Virtual
task are being
client according to hilot Manuals Discussion thru undertaken
traditional practices.. Health Charts google meet or whether
concepts : Handouts individually or in
Zoom
Hilot wellness References group (Face to
Forms  Supplementals
massage techniques Harmony of face with proper
are explained the three reading thru e-
distancing of 1.5
according to different faculties IT related and books sent by meters with 12 of
procedures and (mind, body, instructional emails or population)
practices. emotion) video materials
messenger
Balance of – optional
Four  Posting activities
Elements in the Google
(fire, water, Classroom
air, earth)  Recorded Demo
Healing
concepts
valuing
process
“pagpapahala
ga”
valuing
process
“pagpapahala
ga”
balancing of
the four
elements thru
the following
Healing
modalities
Hilot herbal
Hilot
Massage
Hilot Oracion
Hilot wellness
massage
techniques
LO3. Explain the hilot wellness services and products
Criteria Methods
Discuss and Hilot The  Lecture  Interview/Or

recommend Hilot wellness students/traine  Group al
es must be Discussion  Observation
wellness services services  Role Playing  Written
and products to and provided with
the following:  Self-pace
clients based on an products learning
agreed standard. *Assessment
Pre-hilot Blended shall be
Learning
observed while
Explain clearly pre- and post- Materials  Virtual
task are being
and post-hilot hilot Manuals Discussion thru undertaken
wellness services wellness Charts google meet or whether
and products. services Handouts individually or in
Zoom
and References group (Face to
Forms  Supplementals
products face with proper
IT related and reading thru e-
distancing of 1.5
instructional books sent by meters with 12 of
video materials emails or population)
– optional messenger
in the Google
Classroom
 Recorded Demo
LO4. Confirm hilot wellness program

Criteria Methods
Explain to the Hilot The  Lecture  Interview/Or

client the various wellness students/traine  Group al
es must be Discussion  Written
Hilot wellness programs  Self-pace
programs. variations provided with
the following: learning
*Assessment
Assess the client’s Client’s Blended shall be
need observed while
needs according to Learning  Virtual
task are being
the Hilot wellness assessment Materials Discussion thru undertaken
program. Manuals google meet or whether
Client’s Charts
Zoom individually or in
records and Handouts
Prepare records  Supplementals group (Face to
documents References face with proper
and documents for Forms reading thru e-
clients according to preparation distancing of 1.5
IT related and books sent by meters with 12 of
workplace policies instructional emails or population)
and procedures. Workplace video materials
policies and messenger
– optional
procedures  Posting activities
in the Google
Classroom
 Recorded Demo
UNIT OF COMPETENCY : PROVIDE PRELIMINARY SERVICES TO

CLIENTS
MODULE TITLE : PROVIDING PRELIMINARY SERVICES TO CLIENTS
MODULE DESCRIPTION : This module covers the knowledge, skills

and attitudes required to provide preliminary services to hilot wellness
clients’, including scheduling/ preparing clients’ appointments and
conducting preliminary services.
SUMMARY OF LEARNING OUTCOMES
LO1. Schedule clients
LO2. Conduct preliminary services to clients

LO1. Schedule clients

Criteria Methods
Schedule clients’ Communica The  Lecture  Interview/Or

appointments students/traine  Group al
tion Skill Discussion  Written
properly based on es must be
provided with  Self-pace  Demonstrati
appropriate learning on
communication Telephone the following:
 Role play
processes. etiquette
Blended *Assessment
Learning
shall be
Listening Materials  Virtual observed while
Skills Manuals Discussion thru task are being
Charts
Prepare Non-verbal google meet or undertaken
Handouts whether
appointments communicat References
Zoom
individually or in
according to the  Supplementals
ion Sample group (Face to
length of time, reading thru e-
Forms/Docum face with proper
services required, books sent by distancing of 1.5
and availability of Preparation ents meters with 12 of
emails or
staff and rooms. of Writing messenger population)
Appointmen materials  Posting activities
t schedule IT related and in the Google
instructional
Classroom
video materials
– optional  Recorded Demo
LO2. Conduct preliminary services to clients

Criteria Methods
The  Lecture  Interview/Or
Receive students/traine  Group al
Effective Discussion  Written
clients' following es must be
workplace policies Customer provided with  Self-pace  Demonstrati
and procedures. Service the following: learning on
 Role play
Gather clients’ *Assessment
information based on Workplace Learning Blended
shall be
records and policies and Materials  Virtual observed while
documents available. procedures Manuals Discussion thru task are being
Charts google meet or undertaken
Handouts whether
Record Zoom
Address Client References individually or in
 Supplementals
customer service Keeping Sample group (Face to
reading thru e- face with proper
needs and Forms/Docum
requests according books sent by distancing of 1.5
Preliminary ents meters with 12 of
emails or
Service Writing messenger population)
Procedures materials
to workplace policies IT related and  Posting activities
and procedures. instructional
Hilot in the Google
video materials
wellness Classroom
Provide clients with – optional
products,  Recorded Demo
specific information
and direction services and
regarding the pre- programs
service procedure.
Identify,refer and
redirect a client with
a special need or
requirement appropr
iately.
Act and recognize

opportunities to
deliver additional
levels of high-touch
wellness services
beyond the client’s
immediate request.
Encourage regular
customers by
promoting other
appropriate
workplace wellness
services and
products according
to workplace policies
and procedures.
UNIT OF COMPETENCY : APPLY HILOT WELLNESS MASSAGE TECHNIQUE
MODULE TITLE : APPLYING HILOT WELLNESS MASSAGE TECHNIQUES
MODULE DESCRIPTION : This module covers the knowledge, skills and

attitudes required to perform a range of hilot wellness massage techniques.
LO1. Prepare client for hilot wellness massage
LO2. Prepare self for hilot wellness session
LO3. Perform hilot wellness massage techniques
LO1. Prepare client for hilot wellness massage

Criteria Methods
Prepare the Hilot Relevant The  Lecture  Interview/Or

wellness massage Laws and students/traine  Group al
area and Workplace
environment based policies and learning on
the following:
on relevant laws procedures  Role play
and workplace  Hands on
*Assessment
policies and Preparation Learning
Blended shall be
procedures. of Hilot Materials observed while
wellness Manuals  Virtual task are being
Prepare and products, Charts Discussion thru undertaken
sequence Hilot furnishings Handouts google meet or whether
and References individually or in
wellness products, IT related and
Zoom
paraphernali group (Face to
furnishings, and instructional  Supplementals
a face with proper
paraphernalia video materials reading thru e- distancing of 1.5
according to the – optional books sent by meters with 12 of
Hilot wellness emails or population)
program, Preparing messenger
manufacturer Client for
instructions, the hilot  Posting activities
relevant laws, and wellness in the Google
workplace policies program Classroom
and procedures. Application  Recorded Demo
of Proper
Draping
conduct client
preparation
according to the
workplace wellness
program, relevant
laws, and
workplace policies
and procedures.
Apply proper
draping in
accordance with
workplace
procedure.
LO2. Prepare self for hilot wellness session

Criteria Methods
Perform personal The  Lecture  Interview/Or

hygiene practices Personal students/traine  Group al
in accordance with hygiene  Self-pace  Demonstrati
standard operating practices provided with
the following: learning on
procedures.  Role play
Pre-hilot  Hands on
*Assessment
Perform pre-hilot procedure Learning
Blended shall be
procedures based Materials observed while
Standard Manuals  Virtual
on standard task are being
operating Charts Discussion thru undertaken
operating Handouts
procedures. procedures google meet or whether
References individually or in
Zoom
IT related and group (Face to
instructional  Supplementals
face with proper
video materials reading thru e- distancing of 1.5
– optional books sent by meters with 12 of
emails or population)
messenger
in the Google
Classroom
 Recorded Demo
LO3. Perform hilot wellness massage techniques

Criteria Methods
Perform hygiene Hygiene and
The  Lecture  Interview/Or
Infection Control
practices according  Group al
Practices students/trai Discussion  Written
to standard operating Methods of
procedures. Scanning nees must be  Self-pace  Demonstrati
Hilot wellness
massage provided learning on
 Role play
techniques
with the  Hands on
Identify imbalances Methods in locating
the imbalance in
following: *Assessment
in the body in the body Blended shall be
accordance with the Hilot Pressure observed while
areas  Virtual task are being
hilot methods of Strokes Client
scanning. Discussion thru undertaken
Hagod (Long deep Facilities google meet or whether
stroke)
Execute Hilot strokes Massage bed Zoom individually or in
Haplos (short light
Chairs group (Face to
properly in stroke)
 Supplementals
face with proper
accordance with the Basin reading thru e-
Pindot (one finger distancing of 1.5
five (5) different
kinds of strokes.
press) Supplies and books sent by meters with 12 of
Pisil (two or more Materials emails or population)
finger press) messenger
Determine hilot Towels/pillow
Piga (grasping)-  Posting activities
pressure areas in optional s
accordance with their in the Google
Customized
Massage
characteristics, amount of pressure Classroom
location, and
applied sheets  Recorded Demo
indications. Duration of Plants, Herbs,
application of
pressure Oils and
Perform the length of Essences
Direction of
workplace wellness massage
massage techniques Candles
according to Generally towards
the heart
Cupping Glass
workplace Hot part of the (optional)
procedures. body to cold
(thermal flow) Manuals
Towards the lesser
Monitor and evaluate lumps Charts
client response Pre hilot procedure Handouts
throughout the hilot References
Use of hands and
wellness session, fingers as medium IT related and
and hilot wellness based on hilot
massage techniques are/body instructional
part,duration,
are adapted as frequency,rhythm video
required. and amount of
pressure materials –
Work standard
optional
operating
procedure
Client Responses
UNIT OF COMPETENCY : PROVIDE POST-ADVICE AND POST-SERVICES TO
CLIENTS
MODULE TITLE : PROVIDING POST-ADVICE AND POST-SERVICES TO

CLIENTS
MODULE DESCRIPTION : This module covers the knowledge, skills and

attitudes required to advise on post hilot wellness services.
LO1. Perform aftercare service
LO2. Identify and explain the products
LO3. Enumerate and explain other services

LO1. Perform aftercare service
Criteria Methods
Monitor client After Care The  Lecture  Interview/Or

behavior according Service students/traine  Group al
Workplace es must be Discussion  Written
to workplace policies
policies and provided with  Self-pace  Demonstrati
and procedures. learning on
procedures the following:
 Role play
Identify and respond  Hands on
Monitoring *Assessment
Adverse effects are Clients Client shall be
to be addressed as Manuals Blended
observed while
required. Aftercare Charts  Virtual task are being
products Handouts Discussion thru undertaken
Sample Forms google meet or whether
Apply aftercare
Aftercare References individually or in
products as required. Zoom
services IT related and group (Face to
face with proper
Provide aftercare Rebooking video materials reading thru e- distancing of 1.5
services according to Clients – optional books sent by meters with 12 of
the health and emails or population)
wellness program, messenger
workplace policies
and procedures, and
client needs. in the Google
Classroom
 Recorded Demo
Rebook client
according to agreed-
upon hilot wellness
program.
LO2. Identify and explain the products

Criteria Methods
Identify products to Hilot The  Lecture  Interview/Or

wellness students/traine  Group al
be used in Discussion  Written
massage es must be
workplace wellness provided with  Self-pace  Demonstrati
massage in products learning on
the following:
accordance with  Role play
workplace Workplace  Hands on
*Assessment
procedures. procedures Client
Blended shall be
Manuals observed while
Recommen Charts  Virtual task are being
ding Handouts Discussion thru undertaken
Explain the Products to Sample Forms google meet or whether
products used in Client References individually or in
Zoom
workplace wellness IT related and group (Face to
massage in face with proper
reading thru e-
accordance with video materials books sent by distancing of 1.5
workplace – optional emails or meters with 12 of
population)
procedures. messenger
Explain and in the Google
recommend Classroom
comparisons  Recorded Demo
between products
to the client.
LO3. Enumerate and explain other services

Criteria Methods
Explain the Product The  Lecture  Interview/Or

benefits of other Benefits students/traine  Group al
services to the
clients. Other learning on
the following:
Product  Role play
Comparison  Hands on
*Assessment
s Client
Blended shall be
Explain and Manuals observed while
recommend Charts  Virtual
task are being
Handouts Discussion thru
comparisons with undertaken
Sample Forms google meet or whether
other services to References
the client. Zoom individually or in
IT related and group (Face to
face with proper
video materials reading thru e- distancing of 1.5
– optional books sent by meters with 12 of
emails or population)
messenger
in the Google
Classroom
 Recorded Demo
ACKNOWLEDGEMENT
The Curriculum and Training Aids Division of the Qualifications and Standards Office wishes to
extend appreciation to the following representatives of business, industry, academe and government
agencies, including professional associations who gave their time and expertise in translating the Training
Regulation for Hilot Wellness Massage NC II into a Competency Based Curriculum.
 Ms. Marjorie P. Lopingco

President
Spa Association of the Philippines, Inc.
 Dr. Jaime Galvez-Tan

Chairman of the Board
Creative Concoctions Inc.
 Mr. Larry Sunico

Creative Concoctions Inc.
 Dr. Francis Vicente S. Ras

Chief, Education and Training Division
Philippine Institute of Traditional and Alternative Health Care
 Mr. Bibiano S. Fajardo

President
Association of Traditional Health Aid Givers, Inc.
 Mr. Mar Gutierrez

Association of Traditional Health Aid Givers, Inc.
 Ms. Luz S. Medialdia

International Services Division
Bureau of Export Trade Promotion
Department of Trade and Industry
 Facilitators:
 Ms. Doriana B. Elpedes  Mr. Clodualdo V. Paiton
 The Management and staff of the International Services Division, Bureau of Export Trade
Promotion, Department of Trade and Industry, DTI International
 Mr. Jason T. Lao  Ms. Tess Loring

Director International Services Division
BETP/DTI BETP/DTI
 Ms. Cheryl M. Pelo

International Services Division
BETP/DTI
 The management and staff of the Qualifications and Standards Office

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CBC HILOT WELLNESS 21st

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COMPETENCY BASED CURRICULUM

TRAINEE ENTRY REQUIREMENTS:

2. Work with 2.1 Working 2.1.1 Develop effective 3 hours

1. Implement Implementing and 1.1 Provide information to the 4 hrs

TRAINER QUALIFICATION (TQ)

HILOT (WELLNESS MASSAGE) NC II

Summary of Learning Outcomes:

Details of Learning Outcomes:

Assessment Contents Conditions Methodologies Assessment

LO2. Perform duties following workplace instructions

Assessment Contents Conditions Methodologies Assessment

LO3. Complete relevant work-related documents

Assessment Contents Conditions Methodologies Assessment

Summary of Learning Outcomes:

Details of Learning Outcomes:

Assessment Contents Conditions Methodologies Assessment

LO2 . Identify one’s role and responsibility within a team

LO3. Work as a team environment

Assessment Contents Conditions Methodologies Assessment

Unit of Competency : Solve/Address General Workplace Problems

Summary of Learning Outcomes:

Assessment Contents Conditions Methodologies Assessment

LO2. Look for solutions to routine problems

LO3. Recommend solutions to problems

Assessment Contents Conditions Methodologies Assessment

Unit of Competency : Develop Career and Life Decisions

Summary of Learning Outcomes:

Details of Learning Outcomes:

Assessment Contents Conditions Methodologies Assessment

Assessment Contents Conditions Methodologies Assessment

LO3 Boost self-confidence and develop self-regulation

Assessment Contents Conditions Methodologies Assessment

Unit of Competency : Contribute to Workplace Innovation

Summary of Learning Outcomes:

Details of Learning Outcomes:

Assessment Contents Conditions Methodologies Assessment

LO2 Discuss and develop ideas with others

Assessment Contents Conditions Methodologies Assessment

Unit of Competency : Present Relevant Information

Summary of Learning Outcomes:

Assessment Contents Conditions Methodologies Assessment

LO2. Assess gathered data/information

Assessment Contents Conditions Methodologies Assessment

LO3. Record and present information

Assessment Contents Conditions Methodologies Assessment

Unit of Competency : Practice Occupational Safety and Health Policies and

Summary of Learning Outcomes:

Details of Learning Outcomes:

Assessment Contents Conditions Methodologies Assessment

1.1 Identify OSH  Hazards  Writing  Interactive  Observatio

LO2 Prepare OSH requirements for compliance

Assessment Contents Conditions Methodologies Assessment

Assessment Contents Conditions Methodologies Assessment

Unit of Competency : Exercise Efficient and Effective Sustainable Practices in the

Summary of Learning Outcomes:

Details of Learning Outcomes:

Assessment Contents Conditions Methodologies Assessment

LO2. Determine causes of inefficiency and/or ineffectiveness of resource utilization

Assessment Contents Conditions Methodologies Assessment

LO3 Convey inefficient and ineffective environmental practices

Assessment Contents Conditions Methodologies Assessment

Unit of Competency : Practice Entrepreneurial Skills in the Workplace

Summary of Learning Outcomes:

Assessment Contents Conditions Methodologies Assessment