Sanjivani Rural Education Society’s List of IMP Year: 2015-16

KBP Polytechnic, Kopargaon Questions Dept.: Computer Tech.

ACAD/F/21 Subject : Management Pages: 7

Rev=00 Date:30/06/2015 Date of Display: / /201 Date of Submission: /
/201
Name of Staff: Prof. P. V. MOKAL Chapter No: 7 Total no of Ques: 39

1. Quality is Fitness for ________

a. Purpose
b. Action
c. Product
d. Business
2. Quality is defined by ______
a. Manager
b. Engineer
c. QC incharge
d. Customer
3. Which statement is wrong?
a. Quality is negotiable
b. Quality increases productivity
c. Quality is defined by the customer
d. The cost of non-quality is high
4. QA is
a. Quality Administration
b. Quality Affiliation
c. Quality Assurance
d. Quality Action
5. Match the pairs
m. Inspection 1. Effects are taken in totality
n. Quality Control 2. It ensures quality
o. Quality Assurance 3. Checking of Product
p. TQM 4. It controls the Quality
 a. m-2, n-4, o-3, p-1
b. m-3, n-1, o-4, p-2
c. m-3, n-4, o-2, p-1
d. m-2, n-1, o-3, p-4

6. Which is the correct principle of Quality Management?

a. Customer focus
b. Continuous improvement
c. Process approach
d. All
7. In Quality Management, PDCA means
a. Plan, Do, Check, Act
b. Process, Do, Committee, Act
c. Plan, Do, Committee, Approach
d. None
8. Quality management
a. Assures Quality
b. Only few do all work
c. Both a and b are correct
d. Both a and b are wrong
9. Statement 1. Quality is visible when it is good
Statement 2. It is possible to ignore it when quality is bad
a. Both a and b are correct
b. Both a and b are wrong
c. a correct b wrong
d. a wrong b correct
10. The process to produce an effective QMS requires
a. Top management support
b. Aggressive implementation of quality policy
c. Clear presentation of quality policy
d. All
11. QMS means
a. Quality management System
b. Quality measurement System
c. Quality of measured Standard
 d. None
12. Objective of quality control is
a. To decide the quality standard
b. To check the quality deviation
c. Both are correct
d. Both are wrong
13. Quality standard should be related to
a. Performance
b. Acceptance
c. Economically feasibility
d. All
14. Which is function of Quality Control
a. Restricting non-quality products
b. Rejecting faulty products
c. Both are wrong
d. Both are correct
15. Statement 1. Quality Circle is a problem solving technic
Statement 2. Quality circle is responsibility of management
a. Both 1 and 2 correct
b. Both 1 and 2 wrong
c. 1 correct , 2 wrong
d. 1 wrong, 2 correct
16. Quality circle is a brain child of
a. Fayol
b. Ishikawa
c. Juran
d. Lee Tsing
17. Which statement is wrong
a. Meeting of quality circle have no agendas
b. It is hierarchical
c. Training is not necessary in quality circles
d. All
18. Which is element of quality circle
a. Steering committee
b. Circle leader
 c. Circle member
d. All
19. Which element is at the top of the Quality Circle
a. Steering committee
b. Circle leader
c. Circle member
d. All
20. Circle leader is from
a. Management
b. Board of directors
c. Workers
d. Supervisors
21. Quality assurance is a ______ approach
a. Proactive
b. Reactive
c. Passive
d. None
22. Which is component of TQM?
a. Continuous Improvement
b. Customer Focus
c. Total involvement of all Employees
d. All
23. Which is the element of TQM?
a. Employees morale
b. Quality Assurance
c. Quality Control
d. All
24. Kaizen means ------
a. Quality
b. Good Thing
c. Improvement
d. None
25. Slow, never ending, continuous improvement in all respect of life is
a. QA
b. QC
 c. TQM
d. Kaizen
26. Which Statement about Kaizen is wrong?
a. It needs heavy investment
b. It gives commitment to quality
c. It is Japanese technique
d. It is continuous improvement
27. Effect of innovation is ---- and effect of Kaizen is ----
a. Short term, Short term
b. Short term, Long term
c. Long term, Short Term
d. Long term, long term
28. Involvement in innovation is of _______ and in Kaizen is ___
a. Individual, Individual
b. Everybody, Individual
c. Individual, Everybody
d. Everybody, Everybody
29. Which is not included in 5S
a. Sort
b. Solve
c. Shine
d. Sustain
e. Standardizing
f. Sweeping
30. Match the pairs
m. seiri 1.Standardize
n. seition 2.Sanitize
o. seiso 3. Systemise
p. Seiketsu 4.Structurise
a. m-1, n-3,o-4,p-2
b. m-2,n-1,o-3,p-4
c. m-3,n-2,o-1,p-4
d. m-4,n-3,o-2,p-1
31. “Throw away unnecessary” is in
a. Seiri
 b. Seition
c. Seiso
d. Seiketsu
32. Neatness is included in
a. Seiri
b. Seition
c. Seiso
d. Seiketsu
33. Discipline comes in
a. Seiri
b. Seiso
c. Seiketsu
d. Shitsuke
34. Sweeping means _____
a. Seiso
b. Seiri
c. Seiketsu
d. Shitsuke
35. 5S is
a. Systematic way of working
b. Good Housekeeping
c. Disciplined positioning of items
d. All the above
36. Six sigma success factors are
a. Leaders commitment
b. Innovative Ideas
c. Facts based decision-making
d. All
37. Which is not the stage in 6 sigma?
a. Optimization
b. Identification
c. Characterization
d. Standardisation
38. Which is the main clause in ISO 9001:2000 ?
a. Management responsibility
 b. Product realization
c. Resource management
d. All
39. Quality management is not focusing on
a. Money
b. Quality
c. Productivity
d. Improvements

Subject Teacher HOD

[Prof. P. V. MOKAL] [ Prof. A. R. Mirikar ]