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GOLDMINE ACT

Products GoldMine Premium CRM Sage ACT


GoldMine Cloud
Cloud Versus Own It
Add-ons
Cost GoldMine Premium Pricing  ACT Essentiasl
(North America) plans - $10 per
user/month
 Standalone: $549 - Email marketing for
 Licenses: $1797/2995 500 contacts and call
 Volume or additional list
licenses: $695 per  Act! Emarketing
user Basic Plan – Free
- 2500 contacts
For Europe, Asia-Pacific and - Additional contacts
South Africa pricing, call the for $5/month per
vendor for a quote. 1000 contacts
 Act! Emarketing
Pro Plan –
$30/month
- 5000 contacts
- Additional contacts
for $5/month per
1000 contacts
 Act! Premium
Cloud Plan – $35
per month/user
 Act! Premium
Plan – $25 per
month/user
This plan is best
suited for mature
businesses and
sales teams. It
includes:

- Web, Windows, and


mobile access
- Expert technical
support
- New feature and
compatibility updates
- Email marketing for
500 contacts
Strength  fast and easy to use with  low cost, low risk and
strong functionality and quick to deploy CRM
flexibility within its own solution.
limitation as all CRM  The ability to easily
systems and efficiently turn an
 strong management opportunity into a
 innovative culture quote and then into a
 asset leverage sale order is uniquely
 unique product strong and very helpful
 customer loyalty for field based sales
 size advantages professionals.
 Lower cost

Weaknesses  Weak supply chain  Narrow feature sets,


 Lack of scale particularly in marketing
 Bad acquisitions and customer support
software modules, limit
the CRM application to
small and midsize
businesses.
 Online presence

Question 2
b. Thin vs thick applications:
Thin: all products of Saleforce and sugar CRM that run within a browser and does not
need to be preinstalled
Thick: an application program that must be preinstalled on the client; two companies
have already had applications on smartphone
Saleforce: AppExchange: tools for sales, customer service, marketing, IT, human
resources
Sugar CRM: SugarExchange: many suitable apps in most of the categories

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