HOUSE KEEPING QUESTION

1) What precautions we should take care while cleaning electrical appliances?

2) What chemical we are using for cleaning of Floor?
3) What chemical we are using at Bath room?
4) Why we should we wear PPE while cleaning harmful chemical?
5) How do you check the room ready to allot to guest?
6) If something left by the guest in the room, what will you do?
7) What is the procedure of cleaning a Room or Office?
8) What is difference between Dusting and Mopping?
9) What are the room supplies?
10) What are the wastes generated during Housekeeping process?
11) How do we segregate and dispose waste?
12) What are the natural resources we are using during HK process?
13) How can we save from misuse of natural resources?
14) What is the process of cleaning a room when a guest is in the room?
15) Why do we sanitize handy equipment in the room/Office?
16) In case of FIRE how would you react?
17) Why PEST and RODENT control done in the room/Offices?
18) Why we should not use water on Electrical fire?
19) What are the risks at the time of Housekeeping?
20) How do you react if any guests complain you regarding your service?
 HOUSEKEEPING OBJECTIVE QUESTION

PERSONAL HYGIENE Yes No Corrective

Action
1 Employees wear clean and proper uniform.
2 Use of face mask during dusting and broom.
3 Fingernails are short, unpolished, and clean (no artificial nails).
4 Eating, Drinking, chewing gum, smoking, or using tobacco are
Strictly prohibited.
5 Cleaning of rooms/Office should be done before arrival.
6 Hand sinks are unobstructed, operational, and clean.
7 Hand sinks are stocked with liquid soap.
8 High dusting,cob removal must do on scheduled interval.
9 Knock and get permission from the guest for cleaning.
10 Change of linen as per schedule fixed.
11 Cleaning of Toilet as per check list prescribed.