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Customer satisfaction level on McDonald’s

Name :
Phone number:
Gender:
1 ) Does McDonald’s come to your mind whenever you want to have a fast food meal ?
A . Yes

B . No
2 ) How frequently do you visit McDonald’s ?
A . Once in a year
B . Once in a week

C . Once in a month
D . Never visited
3 ) What's your perception about McDonald’s ?
A . Positive

B . Negative
4 ) At what time do you prefer to eat at McDonald’s ?
A . Morning
B . Afternoon
C . Evening
D . Night
5 ) Why do you prefer to eat at McDonald’s ?
A . Ambience
B . Convenient

C . Reasonable price
D . Tastes good
6 ) Is the price reasonable ?
A . Yes
B . No

7 ) Do you think McDonald’s meals are healthy ?


A . Yes
B . No
8 ) What is your level of satisfaction for service being provided at McDonald’s ?

A . Good
B . Average
C . Bad
D . Excellent

9 ) How’s the food packaging at McDonald’s ?


A . Poor
B . Good
C . Satisfactory
D . Excellent

10 ) What type of mcd promotional ads catch your eye ?


A . Television
B . Internet
C . Magazine
D . Newspaper
11 ) Does McDonald’s advertisement influence you
A . Yes
B . No

12 ) Have you seen McDonald’s advertisement in television ?


A . Yes
B . No
13 ) What’s your evaluation for McDonald’s ?
A . Good packaging
B . Good taste

C . Excellent advertising
D . Food variety
14 ) To what level of satisfaction would you rank everytime you visit McDonald’s ?
A . Good

B . Excellent
C . Poor
D . Very poor
15 ) Are you happy with the offers being provided at McDonald’s?

A . Yes
B . No
16 ) Which among the following is your favourite food ?
A . Maharaja burger
B . Chicken burger

C . Veg burger
D . Egg burger
17 ) What is the main problem you have faced at McDonald’s?
A . Long queues
B . Wrong orders
C . Hygiene problems
D . No problem
18 ) Do you think McDonald’s will be triumphant over all it’s competitors ?

A . Yes
B . No
C . Maybe

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