Functions of

Communica
tion
 Functions of
Communication
● Refer to how humans use language for different purposes.
● Also refer to how language is affected by different time, place, and
situation.
 Functions of
Communication
The most basic functions of communication are to
>regulate/ to control,
>to interact socially,
>to motivate
>to inform,
>and to express
1. Regulation and Control
~Can be used to control the behaviour of human beings.

~It can be used to regulate the

nature and amount of activities
humans engage in.
1. Regulation and Control

~function to
“control one’s
behavior”
 Examples

Doctors’ Prescription

“Take your medicine 3

times a day.”
 Examples

Parents’ Instruction to their child

“Wash the dishes now, or else I won’t
allow you to go to the party later.”
 #Verbal Cues

`Use of `Spoken
words or written
#Nonverbal Cues

•
Body Gestures
•
Eye Contact
•
Postures
•
Facial Expression
2. Social Interaction

>used to produce social relationships

 2. Social Interaction
>used to develop bonds, intimacy, and relations
2. Social Interaction
>used to express preferences, desires, needs,
wants, decisions, goals, and strengths
2. Social Interaction
>used for giving and getting information
 Examples
Encouragement
“You can do it.”
“Would you like some
coffee, tea, or me?”
Marriage Proposal
“Will you marry me?”
 TYPES OF SOCIAL INTERACTION

1. Exchange
Is a social process whereby social behavior is
exchanged for some type of reward for equal or greater value.

The type of reward can be material or non-

material.
 TYPES OF SOCIAL INTERACTION

2. Competition
Is a process by which 2 or more people attempt
to achieve a goal that only one can attain.

It may lead to a positive thing at the same time it

could be negative.
 TYPES OF SOCIAL INTERACTION

3. Cooperation
Is the process in which people work together to
achieve shared goals.

Cooperation is a process that gets things done

 TYPES OF SOCIAL INTERACTION

4. Conflict
The emphasis is on defeating the opponent unlike
with competition.

Conflict is the deliberate attempt to control by force,

oppose, harm, or resist the will of another person.
TYPES OF SOCIAL INTERACTION

5.Accomodation
A state of balance between cooperation and conflict.
Refers to a person using a language to express
desires, needs, wants, likes and dislikes, inclinations,
choices and aspirations

Refers to the process that account for an individual's

intensity, direction, and persistence of effort to
toward attaining a goal.
2 TYPES OF
M
O
T
I
V
A
T
I
O
N
 2 Types Of Motivation
Extrinsic
is motivation that we get from our environment
which means it arises from outside the individual.

Can be used to motivate you to do various different

things. If there's a known reward tied to the task or
outcome, you may be extrinsically motivated to complete
the task.
 Examples
External Extrinsic rewards include:

●
Competing in sports for trophies
●
Completing work for money
●
Customer loyalty discounts
●
Buy one, get one free sales
 2 Types Of Motivation

Intrinsic
Involves engaging in a behavior because it is
personally rewarding; essentially, performing an activity for
its own sake rather than the desire for some external
reward.

This is the motivation that comes from within ourselves.

 Examples:
~Participating in a sport because you find the activity
enjoyable

~Solving a word puzzle because you find the challenge

fun and exciting

~Playing a game because you find it exciting

 4. Information
●
Communication can be used for giving and getting
information.

●
Giving information usually comes in the form of
statements of facts
 4. Information

Latin word “informare” (in+formare) which means

“to give form, shape or character to” something
 4. Information

Information is the basis of all

communication.

Information allows us to think about

our reality.
Nature of Information

1.Formal Information

Involves presenting
information in a structured and
consistent manner
 1.Formal
Information
Examples:

Formal letters,
Properly structured reports,
Writing of training materials
 Nature of
Information
2.Informal Information

A less well-structured information

that is transmitted within an organisation or
between individuals who usually know each other.

Usually categorized as
”Unofficial
Information”
 2.Informal
Information
Examples:

Casual messages
E-mails
Text messages
 Nature of
Information
3. Quantitative and Qualitative
Information

a.) Quantitative Information

anything that can be

expressed as a number,
or quantified.
 Nature of
Information
3. Quantitative and Qualitative
Information

b.) Qualitative Information

Cannot be expressed as a
number.
It represents nominal scales.
 5. Emotional
. Expression •

•
Emotions are a
central part of
who we are.
Beyond thinking
about the things
Human always need to express their emotions verbally and non verbally.
and people in our
•

world, we feel
about them and
about ourselves.

•
 5. Emotional Expression

Emotional expressions are necessary to enhance messages, to convey authenticity and to develop trust.
 Examples

Appreciation
“I’m so glad that you came into my life.”

“I like you so much!

“Are you false teeth? It’s because I can’t smile

without you.”

Expressing one’s ambition

“I want to finish up my studies with good grades to be accepted in a good university.”
 FUNCTIONS OF EMOTIONS

1. Preparing us for actions

Emotions act as a link between vents in the

external environment and behavioral responses that an
individual makes.
 FUNCTIONS OF EMOTIONS

2. Helping us to Regulate Social Interaction

The emotions we experience are frequently

obvious to observers as they are communicated through our
verbal and nonverbal behaviors.
 FUNCTIONS OF EMOTIONS

3. Acting as a Language

It facilitates our social interaction by acting as

a nonverbal language.
THANK YOU
AND
GOD BLESS!
Vergel Solimen
Lycel Yangnga
Del-marie Bernese
Mario Morgia
Richelle Layao
Diasen Baliwag

HarissTumolba
Marjorie Baligod
Judy Mae