Business Analyst Training

Business Analyst’s role – RPA

Journey

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What is the role of a Business Analyst(BA)?

BUSINESS / PROCESS OWNER TECHNOLOGY TEAM

Translates the business problem

Understands the business
into Technology Problem and
requirements & problem
provides an high level solution

Validates that the solution Assists in solution design

does what was intended to do and Confirms the solution

A bridge between the stakeholders requesting a solution and the

ones delivering the solution
Evolution of RPA BA & skills required

Business & Industry Knowledge Curiosity

Understanding your work environment Wanting to identify all the pieces
in the puzzle. Continuous learning

What a good
Communication skills Patience
Listening, observing and asking BA needs Delivering the final output
the right questions may take time

Vision Analytical skills

Zoom-in zoom out approach Using clear & logical steps in
in identifying the best solution analyzing a requirement from all
angles
Evolution of RPA BA & skills required

The field of Extensive Organisations want to

business analysis documentation and implement more in less
is in debate over use cases are not time, resulting maximum
how to adapt Agile always preferred by information coupled with
methodology organizations minimal documentation

As an RPA BA, we need to

➢ Create smart documents with clear and concise information by more nimble ways such as user
stories and epics
➢ Be Aware about the new technology, tools and solutions best fitted for process/project
➢ Gain knowledge of multiple domain as automation is not specific to any vertical or horizontal
➢ Define new process to be followed post automation of existing process
BA’s Activities by phase - Enterprise RPA Journey
Prepare RPA Solution Design Build RPA Solution Test RPA Solution Stabilize RPA Constant Improvement

Inventory of the PDD Creation and Automate process Perform UAT Move to Production Performance
Processes signoff assessment
RPA Developer Process Owner + IT+ RPA Developer+
Business Analyst RPA Support Solution architect Business Analyst
Business Analyst
+ PM+PO
Unit & Technical Testing
Bug fixing Training + Procedures
Opportunity Create Test Scenarios
RPA Developer & User Manuals Benefits tracking
assessment for RPA
RPA Developer
Business Analyst/QA BA + Dev + Process Owner
Business Analyst Prepare Test data Process Owner
Process and robots Coordinating testing &
architecture Process owner+ IT Record Test results Managing
Decision regarding Production monitoring
Changes
Pipeline Prioritization e
Solutions architect Business Analyst RPA Support
Process and robots COE+
Business architecture
Security & Infra review Prepare Signoff Measuring the Expected
Business Analyst for Production vs Actual results
Planning & IT
communicate change
Business Analyst Business Analyst
Prepare Dev Test Prepare UAT
PM environment environment
Documenting Lessons
Learned
IT IT

COE+
Create DSD- part 1
Handover Documents
RPA Developer
Business Analyst

Prioritized pipeline Automation Automated Release in Monitor and

finalized business benefits requirements processes production improve
 Thank you!

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