Resume

Balaji Babu
: +91-9840947456
:Balu223333@gmail.com

PROFESSIONAL SUMMARY
PROFESSIONAL SUMMARY

 Having experience of 10 years in IT-Industry on Mainframe Technology.

 Rich Experience in Mainframe environment - Scheduling, Production Support and
Enhancement.
 Have been
: (+91) to UK for 4 months on Dixons Project Transition to Offshore.
9949061311
: (+91)been
 Have 9949061311
to US for 2 months on DBI Project Transition to Offshore.
:
Vankashok @yahoo.com
: Vankashokto@yahoo.com
Have been US for 2 months on SHOPKO Project Transition to Offshore
 A keen planner, strategist & implementer with demonstrated abilities in IT operations
management and new technology implementation for streamlining IT related
operations in mainframe environment.
 Proven skills in managing teams to work in sync with the corporate set parameters &
motivating them for achieving business and individual goals.
 An effective communicator with excellent relationship building & interpersonal skills.
Strong analytical, problem solving & organizational abilities. Possess a flexible &
detail oriented attitude.

EMPLOYMENT SUMMARY
EMPLOYMENT SUMMARY

 Working as Senior Consultant in CIBERsites India Pvt Ltd (Client FORD) from July’14
to OCT’17.
 Worked as Associate Consultant in HCL, Bangalore from Feb’06 to Sept’13.
: (+91) 9949061311
: (+91) 9949061311
: Vankashok @yahoo.com
: Vankashok @yahoo.com
EDUCATION
EDUCATION SUMMARY
SUMMARY

 Master of Computer Applications from Bharatidasan University in 2001.

TECHNICAL
TECHNICAL EXPERTISE
EXPERTISE

Technology
Operating Systems
Mainframe Technologies
Ticketing Tools
Details
 Windows XP/2000, Unix (knowledge)
 COBOL, JCL, VSAM, DB2, CICS
 Endevor, FILE-AID, CA-DISPATCH, CA7, CA-11
 Control-M, TSO/ ISPF, ESP, ESPRESSO, OPC
 z/OS 1.9,MVS CONSOLE,CHANGEMAN
 Service Centre, Remedy, Right now
PROJECT SUMMARY
PROJECT SUMMARY
Since July’14 to till date with CIBER India Chennai as a Team Member
Client: FORD, USA
Environment: JCL, CA-7, CA-11, Endevor, Cobol
: (+91) 9949061311
: (+91) 9949061311
Description:
: Vankashok @yahoo.com
: Vankashok @yahoo.com
Ford India was established in 1995 as a wholly-owned subsidiary of Ford Motor
Company, a global automotive industry leader. Since then, Ford has invested more than
US$ 2 billion in India to expand its manufacturing facilities and dealership footprint to
meet rapidly rising demand in one of the world's fastest-growing auto markets. Ford
India currently operates a modern, integrated manufacturing facility at Maraimalai
Nagar, near Chennai, which produces its award-winning range of products including the
Ford Figo, Ford Fiesta, Ford Classic, Ford Endeavour and the Ford Eco Sport. As part of
its overall commitment to India, Ford is investing US$ 1 billion to build a state-of-the-art
integrated manufacturing facility in Sanand, Gujarat. The facility is scheduled to be
operational later this year, with vehicles coming off-line in 2015. Ford Chennai Command
center supports several countries world. The LPARs FAC C, FAC B, FAC A, FAC G, FAC H,
NEHIL, WARLEY, BRAZIL are production. FAC D1 and FAC D9 are Test and Development
LPARs

Roles & Responsibilities

 Monitoring Enqueue, CPU Utilization, Resource Contention and Tape Mounting
 Monitoring and Responding to Outstanding Replies
 Ensure all the online regions are up on time.
 Monitoring the Batch cycle in Mainframes.
 Responsible for production support within the areas of problem resolution,
implementation of service requests and Adhoc-scheduling of jobs.
 Prepare and maintain production JCL to the required standards.
 Analysis of Scheduled jobs when Batch jobs running delayed due to various reasons.
 Fixing Emergency Production Abends.
 Perform production approved changes & Work requests.
 Meeting SLA as defined in SLA metrics & contract.
working 24/7 and fixing the production failures and escalating the abends to support
teams.

2)Since NOV’10 to Sep’13 with HCL, Bangalore as a Team Member

Client: ONCOR, USA
Environment: JCL, CA-7, Espresso, COBOL, Z/OS 1.9,MVS CONSOLE
Description: Energy Future Holdings (formerly TXU) has seen the future and it
works -- powered by electricity. The company is the largest nonregulated retail electric
provider in Texas (TXU Energy), with 2.1 million customers, and through its Luminant
unit it has a generating capacity of almost 15,430 MW from its interests in nuclear and
fossil-fueled power plants in the state. Energy Future Holdings has regulated power
transmission and distribution operations through 80%-owned Oncor Electric Delivery.
Oncor operates the largest regulated distribution and transmission system in Texas,
providing power to more than 3.1 million electric delivery points over more than 118,000
miles of transmission and distribution lines.

It’s a Production Control/Support Data Management project. The project deals with data
maintenance and data administration in Production environments. The EFH-Oncor team
is responsible for providing continuous Production Operations and
Scheduling support for all mainframe applications which includes all front ends and
middleware interfacing with the mainframe.
Roles & Responsibilities

 Responsible for production support within the areas of problem resolution,

implementation of service requests/emergency changes and scheduling.
 Prepare and maintain production JCL to the required standards.
 Define, maintain, monitor and automate all production jobs processed through the
batch scheduling package.
 Analysis of Scheduled jobs when Batch jobs running delayed due to various reasons.
 Carry out regular reviews in the batch processing environment so that optimum
performance is met.
 Fixing Emergency Production Abends.
 Perform production approved changes & Work requests.
 Monitoring the Batch cycle in Mainframes.
 Meeting SLA as defined in SLA metrics & contract.
 Working 24/7 and fixing the production failures and escalating the abends to support
teams.

3) Since APR’10 to SEP’10 with HCL, Chennai as a Team Member

Client: SHOPKO, US
Environment: JCL, OPC,MVS Console, Appworx.

Description : Shopko is headquartered in Green Bay, Wisconsin, with two divisions:

Shopko and Shopko Express Rx. Shopko has employees more than 16-thousand
teammates in 13 states, in more than 136 stores, generating annual sales exceeding $
2.2 billion. Shopko divisions are located in mid-sized to larger cities, Shopko stores are
multi-department retail stores committed to offering quality merchandise, services and
value to meet customers’ needs for home, family basics, casual apparel and seasonal
products, with a special emphasis on retail health.
Shopko Express Rx is a neighborhood drug store format focused on providing
professional pharmacy services, health and wellness products and information, home
business solutions, and photo processing, as well as a convenient assortment of food and
beverages and traditional drug store merchandise.

Roles & Responsibilities:

 Involved in transition and knowledge transfer of production Control track.

 Scheduling the Batch cycle in Appworx and OPC.
 Add and modify the Schedule Changes as per Client request.
 Supported system in 8/5 and oncall support.

4) Since APR’09 to MAR’10 with HCL, Bangalore as a Team Member

Client: DBI, US
Environment: JCL, CA-7, Remedy, SAR,MVS CONSOLE

Description:

Direct brands inc is one the of the largest direct to comsumer distributer of media
products in the united states and canada.In DBI major products are Books,DVD’s and
online music sites. We maintain the Mainframe infrastructure remotely for various data
centres spread across US and Canada.
Roles and Responsibilities:

 Responsible for production support within the areas of problem resolution,

implementation of service requests/emergency changes and scheduling.
 Involved in transition and knowledge transfer of Mainframe Operations track.
 Prepare and maintain production JCL to the required standards.
 Define, maintain, monitor and automate all production jobs processed through the
batch scheduling package.
 Analysis of Scheduled jobs when Batch jobs running delayed due to various reasons.
 Carry out regular reviews in the batch processing environment so that optimum
performance is met.
 Fixing Emergency Production Abends.
 Perform production approved changes & Work requests.
 Monitoring the Batch cycle in Mainframes.
 Meeting SLA as defined in SLA metrics & contract.
 Working 24/7 and fixing the production failures and escalating the abends to support
teams.

5) Since FEb’06 to Mar’09 with HCL, Chennai as a Team Member

Client: DSG (Dixons Stores Group) International Plc, U.K
Environment: JCL, CA-7, MVS Console, Control-M, Z/OS 1.9

Description: DSG International is Europe’s leading electrical retailing group. The group
trades through 1400 stores and online stores, spanning 14 countries and employing 40k
people. More than 100M customers shop with the group every year. There are over 350
Applications running in this Dixon’s project. Out of which 54 applications are running on
Mainframes.

Achievements

 Successfully transitioned Dixons Project.

 Received appreciation from Client for a very successful transition in short period.

Roles & Responsibilities

 Monitoring SLA reports and analyzing the trends.

 Providing relevant Justification on missed SLA
 Proactively notifying team on to be missed SLA
 Handling the customer escalations on the process and procedures.
 Handling escalations
 Attending weekly customer calls.
 Timeliness of Batch Cycle.
 Preparing RCA (Root Cause Analysis) and Problem Reports.
 Resolving the Production Abends.
 Scheduling the Jobs as per CMS requests.

PERSONAL DETAILS

Date of Birth : 05-05-1976

Marital Status : Married
Language : English, Hindi, Telugu and Tamil
Address : Flat no:101,B-25,Cosmo city, pudupakam, Chennai-603103.