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  • CC FL Records CopyRecord Section DOJ

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    Sharrah How
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    This document outlines the procedures for requesting certified true copies or photocopies of documents from the Department of Justice Records Management Section. It involves 5 steps: 1) filling out a request form, 2) securing an order of payment and paying fees of P75 for the first 3 pages and P2 per additional page, 3) receiving an official receipt, 4) presenting the receipt and order of payment to receive the document, and 5) signing to acknowledge receipt. The process is completed within a day and complaints can be filed with the DOJ or government hotline. Identification is required and request letters are needed for certain documents.

    Original Description:

    Records Section DOJ

    Original Title

    CC FL Records CopyRecord section DOJ

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    This document outlines the procedures for requesting certified true copies or photocopies of documents from the Department of Justice Records Management Section. It involves 5 steps: 1) filling out a request form, 2) securing an order of payment and paying fees of P75 for the first 3 pages and P2 per additional page, 3) receiving an official receipt, 4) presenting the receipt and order of payment to receive the document, and 5) signing to acknowledge receipt. The process is completed within a day and complaints can be filed with the DOJ or government hotline. Identification is required and request letters are needed for certain documents.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    9 views1 page

    CC FL Records CopyRecord Section DOJ

    Uploaded by

    Sharrah How
    This document outlines the procedures for requesting certified true copies or photocopies of documents from the Department of Justice Records Management Section. It involves 5 steps: 1) filling out a request form, 2) securing an order of payment and paying fees of P75 for the first 3 pages and P2 per additional page, 3) receiving an official receipt, 4) presenting the receipt and order of payment to receive the document, and 5) signing to acknowledge receipt. The process is completed within a day and complaints can be filed with the DOJ or government hotline. Identification is required and request letters are needed for certain documents.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Department of Justice

    RECORDS MANAGEMENT SECTION

    Request for Certified True Copy/Photocopy of Document


    (Ex. Issuances, Opinions, Visa Application under Sec. 47(a)2, Recognition of Citizenship,
    Anti-Dummy, Alien Certificate of Registration, etc.)

    PROCEDURE EMPLOYEE TIME FEE

    1. Fill out and submit the


    Receiving Staff 4
    Request/Retrieval Form (RMS Form None
    (Window 7) minutes
    No. 1).

    2. Secure the Order of Payment Certified True/Xerox


    (O.P.) in two copies, fill in the Cashier Staff 2 Copy (First 3 pages -
    name and date, and pay the (Window 13) minutes P75.00; additional
    amount indicated in the O.P. P2.00/page)

    3. Receive the original Official Photocopy P2.00/page


    Receipt (O.R.)

    4. Present the O.R. and O.P. for Releasing Staff 15


    None
    the release of document. (Window 6) minutes

    5. Receive the O.R. and sign in the


    Request/Retrieval Form to Releasing Staff 2
    None
    acknowledge receipt of the (Window 6) minutes
    document requested.
    End of transaction
    Feedback Procedure: Accomplish the Feedback Form and drop into the designated
    box before leaving the premises.

    Processing Time: Within the day

    Procedure for Complaints:


    1. Go to the DOJ Action Center and directly report any complaint relative to the
    service/transaction; or
    2. Contact the Records Management office at telephone number 524-7433 and/or
    email at records@doj.gov.ph; or
    3. Contact government complaint hotline "8888".

    Documentary Requirements:
    For request of issuances and opinions: Request letter and valid ID
    All other request: Valid ID

    Department of Justice
    RECORDS MANAGEMENT SECTION

    Frontline Service: Delivery of Documents Addressed to DOJ Offices/Personnel

    PROCEDURE EMPLOYEE TIME FEE

    1. Deliver the document/s and Receiving Staff 2


    None
    present the Receiving Copy. (Window 7) minutes

    2. Secure the Receiving Copy


    presented duly acknowledged with
    Receiving Staff 1
    assigned Control Number. None
    (Window 7) minute
    Sign in the DOJ Delivery of
    Mails/Document Logbook.
    End of transaction
    Feedback Procedure: Accomplish the Feedback Form and drop into the designated
    box before leaving the premises.

    Processing Time: Within the day

    Procedure for Complaints:


    1. Go to the DOJ Action Center and directly report any complaint relative to the
    service/transaction; or
    2. Contact the Records Management office at telephone number 524-7433 and /or
    email at records@doj.gov.ph; or
    3. Contact government complaint hotline "8888".

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