Date: Receipt No:

AMC Period : From To

CUSTOMER’S DETAILS

Name of the Company:

Contact Person
Contact Number
Email Id
Address

PRODUCT DETAILS

Tally Version

Product
Single User Multi User
Tally Serial Number
Key Id
Internet (Yes / No)
No Of Systems
No Of Printers

*Terms & Conditions

1. Unlimited Telephone & Email Support during the working hours (Monday to Friday 10 am to 5 pm, Saturday 10 am
to 1pm).
2. High Standard of After-Sales-Support ensuring Quality Service provided with Highly Trained Professionals. Our
core specialization is with Tally and we dedicate more than 6 Technical Support.
3. Tally Support covering (a) License Block (b) License Updation online/offline (c) Release Updation (d) Tally Trouble
shooting (e) Tally Printing errors (f) Doubts/clarifications in Tally (g) system to system transfer of Tally License (h)
client connectivity (in case of MU)(i) Unlimited Offline Training.
4. Any Customization of Tally like invoicing, payment and receipt documents and other reports can be done by our
development cell using Tally definition language, at an additional cost.
5. Discounts on future upgrades, customization & purchase of Software
6. This AMC is valid only for the particular Tally Serial Number for which it is entered. If the customers is the user of
more the one license then separate contract may be entered for each license, if decided.
7. This AMC is not transferable. However, if the customer shifts his location, prior intimation to Royal is necessary for
continuation of the AMC. In such cases, if the new location is within the service area covered by Royal, the AMC will
be valid for the remaining period.
8. At the beginning of the Support Agreement and on Renewal of Contract our Executive will conduct a meeting with
key members of your staff to review and discuss how to make the best use of the services of Premier support.
9. No refund will be granted under any circumstances.

Executive’s Name Customer’s Name

Executive’s Signature Customer’s Signature

ROYAL SEAL: CUSTOMER SEAL: