Professional Documents
Culture Documents
According to Paltin (2011) In his article "Bridging Communication Gaps between Parents
and Children", he enumerated four examples of communication breakers namely: 1.Trying to
repeat our point over and over during the conversation 2. Pointing out how a child is saying
something in the middle of of their saying it 3."Why-ing" a conversation to death 4.Signalling
the child that you are getting frustrated with the tone of of your voice. Moreover,
Indiaparenting.com (2017) said in their article “Communication Gap between Parents and Kids’’
that communication gap between a parent and a child is very harmful for the development of
child. India parenting also reiterated that in order to break this gap one should be a good listener,
keep self-updated, bond with each other, be flexible with ideas and be a friend to children’s
friend.
Interpersonal communication has changed since the inception of the internet. Face-to-face
communication moved to computer-mediated communication (CMC). CMC users are mostly
younger people such as Generation Y. They are comfortable with using digital interactive
technologies for communication. The Baby Boomer generation, on the other hand, values face-to-
face communication. The different ways of communication causes conflict between these two
generations. The research question is: ‘How can the generational communication gap between the
Baby Boomer generation and Generation Y be closed in order to allow them to have meaningful
interpersonal communication?’ The research was done through a literature review within the cues-
filtered-out approach, using the social presence theory. The conclusion is that the meaning of
messages is often compromised in CMC because of the lack of nonverbal cues and social presence,
however rather than not communicating, people should communicate via digital media to meet
some of their relational needs.