FBS SCRIPT

Jade: Thank you for calling CJAY’S RESTAURANT this is Jade

speaking, how may I help you?
Analeza: I’d like to have a reservation for our up coming team building
Jade: Yes, Ma’am, May I have your full name please?
Analeza: Ms. Analeza Pacatan
Jade: May I repeat your name it’s Analeza Pacatan? Did I go it right Ms.
Pacatan?
Analeza: Yes That’s right
Jade: Ok Ms. Pacatan, Can I have your company name?
Analeza: HSBC Company.
Jade: Ok Ms. Pacatan, May I have your complete address?
Analeza: It’s 1677 Quezon Ave, Quezon City, 1104 Metro Manila
Jade: Thank you for the information.
Jade: When is your reservation Ms. Pacatan?
Analeza: It’s on June 27, 2019, at 8:00 o’clock am
Jade: Your reservation date Ms. Pacatan is June 27, 2019, at 8:00 o’clock
am.
Analeza: Yes that’s right
Jade: For how many persons?
Analeza: It’s for 50 persons
Jade: How are you going to settle your bill? cash or credit?
Analeza: I will settle my bill thru credit card
Jade: Ok. May I have your credit card no please.

Analeza: It’s 567891, HSBC and the expirartion date December is 12- 25-2020
Jade: I will repeat your no 567891.
Analeza: That’s correct
Jade: Would that be all Ms. Pacatan?
Analeza: Yes.
Jade: Ok Ms. Pacatan, thank you for choosing CJAY’S RESTAURANT.
Have a great day. Bye.