DOLE INSPECTION AUDIT

March 15, 2018, 10AM-3PM

OBSERVATIONS:

General Labor Standards:

1. Wrong computations of salary

2. Agents don’t understand their deductions
3. ITR was not clear to the agents
4. Agents were not clear how their Bonus was computed

Occupational Safety and Health:

1. Food and drinks are all around

2. Bags on the production floor
3. Server is too hot – can cause fire
4. Wires are cluttered - unsafe
5. Lack of emergency exit in the Social Matter Area
6. Emergency Door was open
7. No First aid kit in the clinic

SUGGESTIONS:

1. Payslip should be viewed before salary is being credited to their ATM

2. Needs improvement on housekeeping
3. Put trash can on designated areas to reduce waste
4. Emergency door must be kept close. No smoking in that area
5. Develop programs on Ergonomics and Housekeeping
6. There must be 1 Safety officer in all shift
7. HMO – to review MOA if it’s possible to incorporate the deployment of a part time physician to
visit the site at least 6 hours per week. Covering all shifts.
8. Reorientation of Payroll process
9. Fire extinguishers must be checked monthly

ITEMS TO SUBMIT AND COMPLY:

1. Improve on Housekeeping – Conduct training on Housekeeping – to coordinate with DOLE

2. Submit a copy of 3 months payroll report
3. Submit 3 months proof of payment on all government mandated benefits (SSS, HDMF,
Philhealth)
4. Submit a copy of MOA with Carehealth Plus (HMO)
5. Establish Grievance Committee – to coordinate with NCMB
6. Submit a copy of Fire Safety Inspection Certificate