AMC Process in Plant Maintenance

Purpose: – In any SAP Plant Maintenance implementation, customer will

ask about how to handle the Annual Maintenance Contract Process (AMC
Process) in SAP. People might follow different procedures, here I have
documented one process and this might be useful for the freshers.

AMC Process for Preventive Maintenance :

1. Create Service Master.

2. Create Outline Agreement
3. Create General Maintenance Task list
4. Create Maintenance Plan
5. Schedule Maintenance Plan
6. Release Maintenance Order
7. Create Purchase Order against the Purchase Requisition
8. Create Service Entry sheet against the Purchase Order
9. Perform TECO for the Maintenance Order

Step 1:- Create Service Master by using the transaction code AC01.

Step 2:- Create Outline Agreement / Service Contract for AMC by using the
Transaction Code ME31K

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AMC Process in Plant Maintenance

Enter necessary data like Vendor, Agreement Type, Item Category as “D”
and Acct Assignment Cat. as “F”

Enter the service short text, here I have taken 4 visits for Preventive and
two visits for Free Break Down.

Since system will not allow zero price, entered minimum amount as 0.01
USD for Free Break Down Services.

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AMC Process in Plant Maintenance

Details of Service specifications for Preventive Maintenance are as below

Details of Service specifications for Free Break down Services.

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AMC Process in Plant Maintenance

SAVE the Outline Agreement after entering all the details. System will
generate Outline agreement number.

Step 3:- Create General Maintenance Task List by using the transaction
Code IA05 and enter the control key as PM03 and enter the Outline
agreement number as shown below.

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AMC Process in Plant Maintenance

By using the service specifications button copy the services from the
agreement

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AMC Process in Plant Maintenance

Step 4:- Create single cycle maintenance plan by using the transaction code
IP41 and enter the Task List which was created earlier.

Step 5:- Schedule Maintenance Plan and Release Maintenance Order

1. Maintenance Plan can be scheduled manually by using the Transaction

IP10, in regular practice these maintenance plans will be run on batch
job in background.
2. Upon scheduling , Maintenance Orders will be triggered with reference
to the intervals maintained in Maintenance Plan
3. The Maintenance Orders (Preventive) called will be released to process
further
4. Purchase requisition will be triggered on release of Maintenance Order.

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AMC Process in Plant Maintenance

Step 6:- Process of Purchase Requisition to Purchase Orders

Use the transaction ME21n, Create Purchase Order with reference to the
Purchase Requisition number which was created in the Maintenance
Order.

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AMC Process in Plant Maintenance

Step 7:-Use the transaction ML81n, Create service entry sheet with
reference to the Purchase Order which was created from Purchase
Requisition shown in the earlier screen shot.

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AMC Process in Plant Maintenance

After completion of the Service entry sheet service cost will reflect in the
Maintenance Order and do the TECO and other normal PM process like
settlement and business completion of the order.

AMC for Breakdown Maintenance Process

Use the Transaction IW31 and create Break down Maintenance Order as like
normal PM Process.

Enter the Control Key as PM03 for the Operation which is to be done by the
vendor as per the Outline Agreement and enter the Outline Agreement
number with Item number 0020

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AMC Process in Plant Maintenance

Process of Breakdown Maintenance Order similar to Preventive

Maintenance Order

1. Release the Maintenance Order

2. Purchase Requisition created from Maintenance Order is further
processed to Purchase Order.

3. Create a Service Entry Sheet against the Purchase Order.

4. Accept the Service Entry Sheet.

5. Perform Maintenance Order for Technical Completion and Settlement.

6. Perform Business Completion

Upon releasing of the Break Down Order system will create Purchase Requisition
and with reference to PR, PO has ben created.

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AMC Process in Plant Maintenance

Create Service Entry Sheet with reference to Purchase Order

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AMC Process in Plant Maintenance

Similarly for any Paid Break Down Services, we can create one more line item in the Outline
Agreement and process the same like Break Down Order.

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