Gokul.V gokulgoky4@gmail.

com
13/14-6,KLS Nagar ,
Industrail Estate, Makinampatti(po),
Pollachi -642002
Coimbatore Dt Contact no: 8220953823.

CAREER SUMMARY

April 2018 to Present [Pradot Technologies Private ltd]

Reimbursement Specialist

 Working on Credit & Refunds claims.

 Maintaining individual client records and reporting to appropriate client on monthly
basis.
 Taking calls to insurance company and making sure that the claim processed according
to the provider need.
 Providing exact monthly reports to Tc’s on client requirement.

March 2016 to Nov 2017 [Access Healthcare Services Private ltd]

SBE – Senior Billing Expert

Team Handling - Responsible for overseeing the day-to-day operations of the team, distributing
the workload evenly amongst associates and making sure motivation and performance levels are
maintained.

Key Responsibilities

 Allocating files and workloads to the team members based on their ability.
 Establishing team and associates Production & Quality as a reflection of the company's
objectives
 Implementing new initiatives and making sure all associates understand them.
 Giving prompt and accurate information on individual associates member performance.
 Providing accurate information to senior managers on key issues

March 2015 to March 2016 [Dell Services India Private Ltd, Coimbatore]
Data Entry and Senior Quality Analyst

Key Responsibilities
 1year worked as Quality Analyst.
 Every day monitoring the overall quality of the team.
 Find out the lowest performer team and find the root cause analysis and providing
necessary coaching.
 Guiding new trainees by diagnosing improvement opportunities, providing effective
feedback, coaching, training, professional development, and corrective action plans

June 2014 to March 2015 [Dell Services India Private Ltd, Coimbatore]
Data Entry and Conversion Associate
Key Responsibilities
 Reporting to the Team lead. Achieve the daily production target and the expected quality
Aug 2013 to April 2014 [RND Softech Private Limited]

 Worked as Medical Transcriber .

EDUCATIONAL INFORMATION

Completed Bachelor Of Computer Application as 60% in Hindusthan College at Coimbatore.

Completed 12th as 65 % in Subash matric Higher Secondary School Pollachi.
Completed 10th as 65 % in Palanigounder Higher Secondary School Pollachi

TECHNICAL SKILLS
 Programming Languages: Java.

COMPUTER PROFICIENCY
 MS Office, Excel.

PERSONAL ATTRIBUTES

 Able to plan, organize, and work independently as well as within a team environment.
 Committed to excellence and determination to complete activities with quality & on time.
 Positive Attitude & Good Management skills.
 Good communication and organizing skills.
 Self motivated hard worker with an attitude for teamwork and team building.
PERSONAL INFORMATION

Name : Gokul V
Father’s Name : Varatharajan T
Date of Birth : 17/04/1993
Gender : Male
Marital Status : Married
Languages Known : English ,Tamil.

DECLARATION

I hereby declare that the information’s given above are correct and true to the best of my
knowledge and belief

Date:

Place:
Gokul V