SUKHWINDER KAUR

Contact (M) : 0097155 8937731

Email : bajwa.sukhi18@gmail.com

SUMMARY

Experienced Administration and HR professional with a proven record of increased

responsibility, excellent listening skills along with oral and written communications.
Open and quick to learning new systems and processes. A team player who is attentive
to detail and able to work in a fast paced environment. A strong emphasis to produce
quality results in a consistent & timely manner. Quickly adapts to organizational change
and fits in as quickly as possible. An energetic team player able to communicate
effectively with people of all ages and backgrounds, to work collaboratively to resolve
problems and meet long and short term Organization goals.

PERSONAL PROFILE & SKILLS

 Market focused commerce graduate with successful customer relationship and

management skills.

 Strong administrative and organization skills which I can use for ease of work
and process improvement.

 Comprehensive knowledge of methods and techniques of providing service to

client.

 Ability to handle the busiest of Diaries for the most discerning of senior
management positions.

 Strong focus on maintenance of confidentiality and following organizational

protocol.

 Possess sound customer service and relationship building skills.

 Ability to communicate effectively and handle multiple tasks simultaneously.

 Streamline operations while complying with internal policies and procedures.

 Ability to achieve long term goals and meet operational deadlines.

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  Proficient in report making and analytical tools including Advanced Excel

 Self-motivated and has the ability to adapt to new challenges and

opportunities.

 Have a can do attitude towards assigned tasks.

PERSONAL DETAILS

Date of Birth :18-10-1983 `

Nationality : Indian

Visa Status : Sponsored by family business

Driving License: Valid UAE license

PROFESSIONAL EXPERIENCE
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION

2010 : Completed Bachelor of Science in Business Administration from the U.A.E Campus of
University of Michigan , U.S.A

2002 : SENIOR SECONDARY

Completed Senior Secondary in Commerce Stream through Gulf Indian High School Dubai
affiliated with Central Board of Secondary Education, New Delhi, India.

PROFESSIONAL EXPERIENCE
VFIX MAINTENANCE AND TECHNICAL SERVICES LLC - DEC 2015 TILL DATE

Business Development Manager

 Develop a growth strategy focused both on financial gain and customer

satisfaction

 Arrange business meetings with prospective clients

 Promote the company’s products/services addressing or predicting clients’

objectives

 Keep records of sales, revenue, invoices etc.

 Build long-term relationships with new and existing customers

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CAPGEMINI MIDDLE EAST FZ LLC - MARCH 2010 TILL NOV 2015

Office Manager

 Managing office administration, HR and supporting Finance functions;

 Ensuring on boarding and settlement procedure for resources in place.

 Liaising with Bank VP, Company Secretary, CFO, CPO, legal, and other Dept heads;

 Assisting company VP.

 Dealing with TECOM (Free zone Government entity) for visa’s;

 Managing visa forecast and resource requirements for various projects;

 Issuing salary letters, verifying salary details of employees;

 Preparing SOP documents for ME mobility requirement;

 Point of contact for India, US, UK CG office for any queries;

 Liaising with Procurement department for various office requirements;

 Responsible for renewing tenancy agreement, trade license, establishment card,

post box etc;

 Liaising with Insurance providers, legal advisors and suppliers.

AL TAYER MOTORS - MARCH 2006 TO NOV 2008

Customer Service Representative

Range Rover and Jaguar
 Assisting service advisors and customers;

 Ensuring smooth flow of traffic and carrying out vehicle inspection;

 Coordinating with quality controllers and spare parts department;

 Managing replacement vehicles and drivers;

DATA DIRECT FZ LLC – JULY 2003 TO SEP 2005

HR Executive

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  Handling office administration, HR and finance related responsibilities;

 Recruiting, training and placing candidates;

 Managing events and resolving issues such as immediate staff replacement;

 Assisting Company Director;

 Execution of marketing activities – Club Mahindra Project.

SEATRADE SHIPPING SERVICES (SHARAF GROUP) – JULY 2002 TO JULY 2003

Customer Service Representative

 Booking Shipments and containers;

 Liaising with ports and container transport companies;

 Sending reports to ports and other stake holders;

 Tracking and follow up to ensure timely container discharge at destined port.

PROFESSIONAL TRAINING

 Nadia Training Institute 2009 – Advanced MS Excel and MS Project

 Nadia Training Institute 2009 – Advanced MS Word

LANGUAGES
To Speak / Read / Write : English , Hindi , Punjabi and fair knowledge of Arabic

AWARDS & ACHIEVEMENTS

Awards and certificates from School for scoring position Debate, Elocution and Dance
competitions.

REFERENCES

Can be furnished upon request.