MICHAEL MONY B

Email: bmichaelmony@yahoo.com.
Contact: +971-552110451
Glass Building, Building No. 82, 16th Street.
Karama, Dubai.

Aiming for jobs in Sales or Shipping & Logistics Coordinator in a leading organization.

Career Objective

I’m a driven ‘logistics sales, customer service Executive and real estate sales Executive with 4.5 years’
experience in the Shipping and real estate industry and a background of sales and marketing. I thrive in
a results-driven environment and have a strong track record in delivering high quality customer service.

Skills and Strengths

• Excellent verbal and written communication skills

• Excellent rapport builder and diplomatic in nature.
• Team player with exceptional motivational skills.
• Highly committed and self-confident with outstanding soft skills.
• Able to negotiate.
• Effective use of marketing techniques.
• Expert customer service skills.
• Selling to Customer Needs

Areas of Interest

• Sales &Marketing.
• Business development.
• Customer Service and Customs Clearance.
• Warehouse management.
• Administration.
• Relationship Management.

Work Experience

• 4.5 years of experience in Marketing Sr. Sales Executive Team Leader and Customer Service.
• Proven abilities in achieving accelerating growth and generating highest level of customer
satisfactions.
• Resourceful at maintaining business relationship with clients by resolving their service.
• Excellent communication & relationship management skills with strong analytical, problem
solving & organizational abilities.
• Generating leads through various marketing campaigns, like phone calls, email, and online ads.
• Negotiating deals between buyers and sellers that can also lead to the need to resolve conflicts.
• Holding open houses as well as escorting potential buyers to properties that match their needs.
Highlights

• Knowledge on Air, Sea, and Land Import/Export required documents.

• Knowledge about Import/Export Foreign Trade Terms, INCO Terms.
• Have knowledge about Customs Documentation.
• Understanding about receiving shipments and establishing documents legalizations.

Professional Background

✓ Work at Business Development Executive & Customer Service Coordinator in

FWC CARGO LLC (Dubai).

Job Responsibilities

• Develop new business in the UAE Market and strengthen existing customer relationships and
have ability to successfully close business transactions and achieve sales goals.
• Develops a database of qualified leads through referrals, telephone canvassing, face to face cold
calling on business owners, direct mail, email, and networking.
• Sells consultatively and makes recommendations to prospects and clients of the various
solutions the company offers to their business issues.
• Maintains accurate records of all sales and prospecting activities including sales calls,
presentations, closed sales, and follow-up activities within their assigned territory, including
the use of all Microsoft Office products to conduct professional business information.
• Sending quotations & correspondence with internal departments and overseas offices for rate
negotiation and distribution.
• Documentation, Liaise with shipping companies, freight forwarders and Transporters
• Rate negotiation with freight forwarders and shipping companies.
• Port & customs clearance & forwarding formalities & documentation
• Customer coordination, order & delivery follow-up.
• Can attended for port & customs clearance & forwarding formalities & documentation
• Maintained existing customer base through meeting, emails and phone.

✓ Worked as Marketing Sr. Sales Executive and Team Leader in INDIAPROPERTY

ONLINE PVT LTD (Chennai).

Job Responsibilities

• Maintain and develop good relationship with customers through personal contact or meetings
or via telephone etc.
• Display efficiency in gathering market and customer info to enable negotiations regarding
variations in price.
• Review team performance and aim at exceeding their targets.
• Provide accurate feedback on future buying trends to respective employers.
• Worked with new and previously owned residential and commercial sales and leases.
• Developed marketing strategies for real estate listings.
• Compared recent property sales to current holdings to ensure competitive market price.
Academic Profile

• Master of Business Administration, 2016-2018 in C.S.J.M University, Kanpur.

• Bachelor of Business Administration, 2011-2014 in Scott Christian College, Nagercoil.

• Higher Secondary in Commerce, 2009-2011 in Kamarajar Hr.Sec.School, Manjalumoodu.

Achievements

• Increased sales revenue for the 2015–2016 financial year.

• Launched successful property awareness project, which improved company reputation and
customer satisfaction, and reduced carbon footprint by 35%.
• Was a part of the team managing the Skyline Builders, which sold 41% more than estimated
market Value.

Awards

• The Best Sales Employee of the Year twice 2015, 2016 in Indiaproperty Online Pvt Ltd.

Technical Skills

• Expert Knowledge in computer related operations.

• MS-Word, Excel, Power Point.
• Internet Operations & E-mail handling.
• Tally ERP-9.

Personal profile

Date of Birth : 15.06.1992

Marital Status : Single.
Nationality : Indian
Languages known : English, Malayalam, Tamil.
Passport No : K8964907
Visa status : Employment.
Driving License : Ongoing Assessment stage (File No: 14006160)

DECLARATION:

I hereby declared that the above details are stated and authentic to the Best of my knowledge.
Thank you Very Much.

Michael Mony B