Sahira Sulthana

Travel Consultant & Admin Coordinator

Mobile Phone: +971 55 2371271
Email Address: sulthana2422@gmail.comDubai,
United Arab Emirates

IMMEDIATELY AVAILABLE TO JOIN

CAREER OBJECTIVE

To work in an organization where I can use my experience & skills in administration of facilities for the benefit
of the
organization whilst improving my knowledge & experience. Bringing strong procurement, negotiation and
inter personal skills.

PROFILE

 6+ years of rich and extensive experience in Accounts (Payable and Receivables)

International Travel Arrangements, Recruitment, Manpower Sourcing, PR & Office
Administration and Banking OperationsManagement with reputed companies in UAE.
 Professionally qualified with Bachelors of Business Administration from India wand undergone
various training related to Business Administration.
 A process-oriented professional having an in-depth understanding of all phases of Travel
Planning, Documentation, Administration, and Management with diversified skill set and ability.
 Strong analytical skills coupled with an impressive commitment to excellence and an ability to
drive efficiency and performance improvements.
 Planning short and long-term service strategies to support growth and to streamline operations.
Utilizing strong negotiation skills and business acumen to provide quality services in fulfilling
corporate requirements

EXPERIENCE

Senior Travel Consultant/General Accountant – TRAVEL ZONE INT’L TOURISM L.L.C,Dubai, Aug 2018 to Till
Date
 Develop travel arrangements with organization-authorized air, car, and hotel as well as ground
transportation suppliers in cost-effective mode possible.
 Upgrade regularly on entire land transport and international airline rules as well as regulationsalong
with airfares and various industry requirements.
 Organizing travels from beginning to end, including tickets, accommodation and transportation.
 Supplying travelers with pertinent information and useful travel/holiday materials.
 Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services.
 Handle unforeseen problems and complaints and determine eligibility for money returns
 Attend conferences to maintain familiarity with tourism trends to keep the service provided is
contemporary as per the present market trends.
 Responsible for achieving the monthly target sales and to keep financial statements and documents
properly accounted for the audit.
 Reach the revenue and profit targets planned for the successful progression of the business.
 Promoting, branding the organization in the possible multimedia platform, maintain professional
image as per organization image quality standards.
 Sales of various other travel related accessories and bundle services to make sure the additionalsales
are accomplished
 Negotiating contracts for recruiting as per the clients job order and requirement.
 Screening candidates and drawing up shortlists of candidates for clients to interview for clients.
 Organizing interviews and selection events
 interviewing and assessing prospective applicants and matching them with vacancies at client
companies
 Arranging for the advertisement of vacancies from various countries incl., India, GCC, Malaysia &
Singapore.
 Helping applicants to prepare for interviews &building relationships with clients.
 Prepare weekly or monthly reports as required in written as well as computerized.
 Suggest suitable travel options that best suite clients' needs
 Book tickets, reserve accommodation, organize rental transportation
 Offer and promote different services and offerings
 Attend webinars, conferences and other educational programs
 Build and maintain relationships with clients
 Determining clients' needs and suggesting suitable travel packages
 Collect payments and deposits and in the banks

Senior Account Profiling Officer, Central Operations – Dunia Finance, Dubai, May 2014 to June 2017

Job Profile:

 Account profiling of applications for Personal loan, credit cards, Auto loans, Labor Guarantees and
Wage Protection System (WPS)
 Profiling of application includes De dupe check, Data entry of straw profile, emcredit and embounce
checks, Application id creations.
 Listing of unlisted employers with extensive research and taking proper approval from and fraudrisk
and control team
 Review and updating post-dated cheques and post sanction documents to fulfil the documentationof
customers applying for various finance products
 Bank Statement and post-dated cheque (PDC) verification & direct debit authority (DDA)
 Analyzing and updated field visit status of relevant cases
 Creating report that can provide information on business activity. Reporting may be of daily, weeklyor
monthly. Report may include data, graphics, chats, pivot tables, etc.
 Preparing financial statement, which includes sales, marketing, purchase order, promotion and
other relevant stuff.
 Analyzing company performance on a quarterly, half-yearly or yearly basis. This helps management for
further decision-making process.
 Processing of Pay Roll transfer letter (STL) request
 Storage and retrieval of files and documents in the e-database
 Inter and intra departmental coordination to enhance process flow of the application and
correspondence.
 Preparation of MIS on workflow on status of applications and service requests
 Service request and inquires dispatching and resolution on Account profiling queries

EDUCATION

Bachelors of Computer Science, University of Calicut, India

COMPUTER KNOWLEDGE

 Oracle – Customer Management Software - Banking

 Microsoft Word, Excel, PowerPoint, Outlook
 Tally
 Common Internet and Social Media Applications

PERSONAL DETAILS

 Date of Birth : 22nd OCT 1984

 Marital Status : Married
 Nationality : Indian
 Languages Known : English, Tamil, Hindi and Malayalam
Visa Status : Residence Visa