Abeselom Girum Chernet abeselom.chernet@humanitysteam.

org |
+251952522852/+251946938372 | Ethiopia, Addis Ababa LinkedIn:
www.linkedin.com/in/abeselomchernet | Twitter: @abeselom_girum

Professional Summary Passionate professional with over 12 years of

experience in Opration & Admin,business development, customer service,
project management, and bank branch management. Expert in building and
maintaining strong relationships with customers and stakeholders,
understanding their business and objectives, steering complex pricing
negotiations, and de-escalating sensitive customer situations. Demonstrated
emotional intelligence and customer empathy in various sectors and contexts.

Skills
Business strategy development
Stakeholder relationship management
Partnership evaluation & management
Time Management
Team leadership & supervision
Resource Allocation
Compliance & risk management
Process Management
Project management
Business administration/management
Cross-cultural communication
Supply Chain Management
Emotional intelligence
Customer empathy
Digital savvy
Problem-solving
Self-awareness, self-regulation
Social skill
Organizational skills

Experience Operations & Admin Guto Bedasa Livestock Export, Adama,

Ethiopia | Jan 2021 Present

 Assisting in updating HR providing supporting letters for all team

members.

 Assisting in the processes of posting job vacancy announcements,

arranging interview schedules, administering written exams, and
assisting in new employee onboarding.

 Managing incoming and outgoing calls, receiving and distributing

incoming and outgoing mails and letters.

 Supporting the smooth running of office operations by ensuring that all

office equipment and amenities are functioning well.

 Coordinating with the Procurement/Logistics Officer if and when

procurement and/or maintenance of the office equipment and
amenities is required.
  Ensuring that office supplies are replenished timely and adequately,
supervising the cleanliness of the office and office environment, and
handling office equipment maintenance.

Business Owner & Business Development Manager Wishland Networking

PLC, Addis Ababa, Ethiopia | Apr 2019 - Jun 2020

 Developed and executed a comprehensive business development

strategy that involved conducting market research, identifying potential
customers, analyzing competitors, and assessing market trends.

 Built and maintained strong relationships with key stakeholders, such as

customers, suppliers, partners, and investors.

 Evaluated and managed business partnerships and collaborations, and

drove revenue growth through sales and marketing activities.

 Provided leadership and guidance to the team, and fostered a culture of

innovation and growth.

Manager & Small Business Owner Abeselom Agricultural Mechanization

Service, Ethiopia | Apr 2018 - Mar 2019

 Provided timely and quality administrative and logistical support to

project activities.

 Prepared and managed budgets, monitored expenditures, and ensured

financial accountability and transparency.

 Communicated with stakeholders, such as government officials, NGOs,

media, and community leaders, and provided on-site logistical support.

General Manager Rahel Sime Livestock Export, Adama Ethiopia | Sep 2015 -
Mar 2018

 Negotiated with banks, financial institutions, and other trade finance

providers to secure the best terms and conditions for the client’s trade
finance transactions.

 Prepared and reviewed trade finance documents, such as letters of

credit, bills of exchange, guarantees, invoices, and contracts, to ensure
compliance with the applicable rules and regulations.
  Maintained a good relationship with the client and provided them with
regular updates and reports on their trade finance activities.

Branch Manager 1 Lion International Bank S.c, Adama, Ethiopia | Feb 2014 -
Aug 2015

 Directed all operational aspects of the branch, including distribution

operations, customer service, human resources, administration and
sales.

 Analyzed the client’s trade finance requirements and objectives, and

proposed suitable solutions based on their needs and preferences.

 Monitored the execution and settlement of trade finance transactions,

and resolved any issues or disputes that may arise during the process.

 Approved or declined loan requests of the branch’s customers within

the discretionary lending limits.

Education Bachelor's Degree in Economics Adama Science and Technology

University, Adama, Ethiopia | Graduated in 2012 | 2.74 GPA

Diploma in Accounting Nazareth College of Technical Teachers Education,

Adama, Ethiopia | Graduated in 2005 | 3.03 GPA

Certifications

 Certificate in Digital Money, Digital Frontier Institute (The Fletcher

School at Tufts University), Online-South Africa & USA | Graduated in
2021

 Leading Digital Money Markets, Digital Frontier Institute (The Fletcher

School at Tufts University), Online South Africa & USA | Graduated in
2022

 Certification- Instant and Inclusive Payment Systems, Digital Frontier

Institute, Online-South Africa | Graduated in 2022

 ICPM Certified Supervisor Professional Certificate, Institute of Certified

Professional Managers@Coursera, Online-USA | Graduated in 2021

 Specialization in - Data Analysis and Visualization Foundations,

IBM@Coursera, Online-USA | Graduated in 2021