M&D HSC Guide

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July 2017

GE Power Services

Monitoring and Diagnostics

HSC Connectivity and Installation Guide

These instructions do not purport to cover all details or variations in equipment nor to provide for every possible contingency to be
met in connection with installation, operation or maintenance. Should further information be desired or should particular problems
arise which are not covered sufficiently for the purchaser's purposes the matter should be referred to General Electric Company. These
instructions contain proprietary information of General Electric Company, and are furnished to its customer solely to assist that
customer in the installation, testing, operation, and/or maintenance of the equipment described. This document shall not be reproduced
in whole or in part nor shall its contents be disclosed to any third party without the written approval of General Electric Company.
© 2013 General Electric Company. All Rights Reserved. This material may not be copied or distributed in whole or in part,
without prior permission of the copyright owner.
 HSC Guide Monitoring and Diagnostics

The following notices will be found throughout this publication. It is important that the
significance of each is thoroughly understood by those using this document. The definitions are
as follows:

NOTE

Highlights an essential element of a procedure to assure correctness.

CAUTION

Indicates a potentially hazardous situation, which, if not avoided, could result in minor or
moderate injury or equipment damage.

WARNING

INDICATES A POTENTIALLY HAZARDOUS SITUATION, WHICH, IF

NOT AVOIDED, COULD RESULT IN DEATH OR SERIOUS INJURY

***DANGER***

INDICATES AN IMMINENTLY HAZARDOUS SITUATION, WHICH, IF

NOT AVOIDED WILL RESULT IN DEATH OR SERIOUS INJURY.

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 Monitoring and Diagnostics HSC Guide

TABLE OF CONTENTS

I. PURPOSE ....................................................................................................................................... 4
II. BACKGROUND ............................................................................................................................ 4
III. RECEIVING................................................................................................................................... 4
IV. RACK AND STACK ..................................................................................................................... 4
V. CABLING AND CONNECTIVITY ............................................................................................. 4
VI. HSC TESTING............................................................................................................................... 7

LIST OF FIGURES

Figure 1. 4321 ADH-L2 ........................................................................................................................................ 5

Figure 2. 4321 ADH-L3 ........................................................................................................................................ 5
Figure 3. 4321 Network-ST.................................................................................................................................. 5
Figure 4. 892FSP ADH-L2 ................................................................................................................................... 6
Figure 5. 892FSP ADH-L3 ................................................................................................................................... 6
Figure 6. 892FSP Network-ST ............................................................................................................................ 6

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 HSC Guide Monitoring and Diagnostics

I. PURPOSE

The HSC Connectivity and Installation Guide discusses the manner in which the HSC Connectivity should
be established when the GE Managed VPN device arrives onsite. This guide will cover the steps necessary
to unpack the GE Managed VPN device, Rack and Stack, Cable Connectivity, and steps to test the
operations of the HSC.

II. BACKGROUND

In the event an HSC will be installed using a GE Managed VPN device, the Power Services Digital
Technology (PS-DT) Network Operations (NetOps) team will typically preconfigure the VPN device prior to
shipping out to site. Historically, once the Router arrived onsite it remained in the box (not connected) until
the PS-DT NetOps team was notified of the arrival. To minimize overhead and delays, this document
should provide the GE Site personnel and/or Customer the means to effectively connect the HSC and
check operational readiness.

III. RECEIVING

Upon receiving the GE Managed VPN device, it is important to first check to ensure that all components
are accounted for and available. The Site personnel should unpack the Router and ensure that the
following accessories arrived as well;
Cisco Router or Cisco Firewall.
Power Cable.
Power Cable Adapter. (IEC-NEMA Conversion)
AC Adapter.
Console Cable.
RS-232 Adapter. (applicable for Cisco 819, 881 and 892 ONLY)

If in fact any of these items were not received, local procurement may be necessary, as shipping timelines
from the United States may create risk concerning the overall project timelines. In either case, if any items
were not received, PS-DT should be notified immediately.

IV. RACK AND STACK

Once the VPN device and accessories have been accounted for, the Site personnel can then begin
mounting the device in the pre-defined rack space allocated for this hardware. Reference to the 4108
Drawing should reflect the location and rack to install within. Router is typically installed within the Control
Room or PEECC, but it is notable that wherever the location may be, it should be at least co-located to the
Internet Circuit for WAN connectivity. For any questions or concerns regarding the installation location,
please contact the M&D Requisitions Engineer immediately for clarification.

Once the device has been mounted in the designated rack, power should then be connected using a
suitable and stable power source. Depending on how and what the Power Cable will be connected to, an
adapter has also been supplied in the event that the Power Cable will connect to a C-14 Power Distribution
Unit (PDU) also installed within the rack. If no PDU is present, simply connect the 3-Prong NEMA Cable
into the designated power source outlet.

V. CABLING AND CONNECTIVITY

Depending on the various VPN devices that may be used, the following sections will depict the standard
connectivity matrix for each. Another varying factor is whether or not Network-ST will be employed, or
whether there is an MD_Switch aggregating network connections into a single Router Interface. The sub
sections following will provide instruction for each scenario.

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 Monitoring and Diagnostics HSC Guide

Cisco ISR4321-SEC/K9 (ADH-L2)

In the event a Cisco 4321 Router is provided, the standard WAN (Internet) Interface is designated as
GE0/0/1. The only variation to this is when the WAN Internet Circuit Hand-Off will be Serial (RJ-48) which
then requires a specific T1/E1 Module. The “ADH-L2” annotation refers to a connectivity model of ADH
Hosts connecting directly to the Layer 2 Switching Module installed within this Router (i.e., not Network-ST
and no MD_Switch present).

Figure 1. 4321 ADH-L2

RED = WAN Internet Interface GREEN = ADH L2 LAN Interfaces

Cisco ISR4321-SEC/K9 (ADH-L3)

The “ADH-L3” annotation depicts a connectivity model of ADH Hosts connecting to a physical Switch
(typically an MD_Switch) and then the MD_Switch has one single uplink into the Router’s Layer 3 Routed
Interface. GE0/0/0 annotated below in GREEN would then be configured as a Layer 3 ADH Gateway
hosting the 172.25.6.1 /24.

Figure 2. 4321 ADH-L3

RED = WAN Internet Interface GREEN = ADH L3 LAN Interface (Uplink for the MD_Switch)

Cisco ISR4321-SEC/K9 (Network-ST)

The “Network-ST” annotation depicts a connectivity model of MDH Hosts connecting to a Network-ST
architecture and then the UTM Firewall has one single uplink into the Router’s Layer 3 Routed Interface.
GE0/0/0 annotated below in GREEN would then be configured as a Layer 3 Routed connection to the UTM
Firewall. GE0/0/0 would host 192.168.254.254 /29 and the UTM Firewall would host 192.168.254.253 /29.

Figure 3. 4321 Network-ST

RED = WAN Internet Interface GREEN = L3 Routed Interface (Uplink for the UTM Firewall)

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HSC Guide Monitoring and Diagnostics

Cisco 892FSP-K9 (ADH-L2)

In the event a Cisco 892FSP Router is provided, the standard WAN (Internet) Interface is designated as
GE WAN 9. The “ADH-L2” annotation refers to a connectivity model of ADH Hosts connecting directly to
the onboard Layer 2 Switching Interfaces that come standard within this Router (i.e., not Network-ST and
no MD_Switch present).

Figure 4. 892FSP ADH-L2

RED = WAN Internet Interface GREEN = ADH L2 LAN Interfaces

Cisco 892FSP-K9 (ADH-L3)

The “ADH-L3” annotation depicts a connectivity model of ADH Hosts connecting to a physical Switch
(typically an MD_Switch) and then the MD_Switch has one single uplink into the Router’s Layer 3 Routed
Interface. GE WAN 8 annotated below in GREEN would then be configured as a Layer 3 ADH Gateway
hosting the 172.25.6.1 /24.

Figure 5. 892FSP ADH-L3

RED = WAN Internet Interface GREEN = ADH L3 LAN Interface (Uplink for the MD_Switch)

Cisco 892FSP-K9 (Network-ST)

The “Network-ST” annotation depicts a connectivity model of MDH Hosts connecting to a Network-ST
architecture and then the UTM Firewall has one single uplink into the Router’s Layer 3 Routed Interface.
GE WAN 8 annotated below in GREEN would then be configured as a Layer 3 Routed connection to the
UTM Firewall. GE WAN 8 would then host the 192.168.254.254 /29 and the UTM Firewall would host
192.168.254.253 /29.

Figure 6. 892FSP Network-ST

RED = WAN Internet Interface GREEN = L3 Routed Interface (Uplink for the UTM Firewall)

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part, without prior permission of the copyright owner.
 Monitoring and Diagnostics HSC Guide

VI. HSC TESTING

Once the VPN device has been mounted, powered-on and cables are in place, it is now time to test the
connectivity and end-to-end communications. Refer to the following steps for testing and troubleshooting.
Steps for Testing HSC

1. Send a notification email to the M&D Requisitions Engineer notifying them that the Router has
arrived, is installed, connected and testing is commencing.

2. Login to the OSM locally and test ADH/MDH connectivity by pinging your assigned Default-
Gateway. (172.25.6.1 for ADH or 172.16.16.1 for MDH)

a. -IF- successful, proceed to step 3.

b. -IF NOT- successful, begin troubleshooting the physical cabling and OSM Server’s TCP/IP
settings.

3. From the OSM, test M&D Central connectivity by pinging 205.173.88.12.

a. -IF- successful, contact the M&D Requisitions Engineer notifying them of your SUCCESS.

b. -IF NOT- successful, begin following the troubleshooting steps annotated in the next
section of this document.

Steps for Troubleshooting the Internet Circuit

1. Disconnect the Internet Line currently plugged into the GE VPN Router’s WAN Interface (GE0/0/1
for the 4321 and GE WAN 9 for the 892SFP) and then connect this cable into the physical NIC on
your laptop.

2. Disconnect your F5 VPN and disconnect any Wireless Network you may be using currently for
Internet Access.

3. Open your Laptop’s Network Adapter settings and update your TCP/IP properties to reflect the IP
Details that were configured on the GE VPN Router for this site.

a. If you don’t know what IP Details were configured on the Router, contact your M&D
Requisitions Engineer for clarification.

4. Once your laptop is configured with the correct TCP/IP settings for this Internet Circuit, and also
connected to the Internet Line, open a Command-Prompt to begin testing known-good Internet
Addresses.

5. Ping the Default-Gateway specified in your TCP/IP settings.

a. -IF- successful, proceed to step 6.

b. -IF NOT- successful, check the physical cable and/or work with the Customer to verify the
Internet Circuit is powered-on and operational.

6. Ping 8.8.8.8 and 165.156.25.36 to see if you have Internet Connectivity.

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HSC Guide Monitoring and Diagnostics

a. -IF- successful, immediately contact the M&D Requisitions Engineer and notify them that
the GE VPN Router requires support.

b. -IF NOT- successful, try power-cycling the Internet Modem and repeating step 6 once
before moving on to step 7.

7. Try setting your laptop’s Network Adapter TCP/IP settings to DHCP (Obtain IP Automatically) to
see if you receive a PRIVATE IP. Once you’ve set your settings to DHCP, wait 60 seconds and
then repeat step 6.

a. -IF- successful, contact he M&D Requisitions Engineer and notify them that the HSC IP
Details have changed.

b. -IF NOT- successful, (or you didn’t receive a Private IP automatically) immediately contact
the Customer to obtain the correct IP details for this Internet Circuit. Once the new IP
information has been received, test these new settings to ensure you can reach the known-
good Internet Addresses above and then contact the M&D Requisitions Engineer to notify
them that HSC IP Details have changed.

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part, without prior permission of the copyright owner.
 Monitoring and Diagnostics HSC Guide

Document Revision Chart

The following chart lists the revisions made to this document tracked by version. Use this to
describe the changes and additions each time this document is re-published. The description
should include as many details of the changes as possible.

#.# Section Modified and Revision Description Date Author

1.0 HSC Connectivity and Installation Guide [ New Issue] Jul 13, 2017 Chase Brown

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