Qualifications

 Excellent communication, and written skills

 Flexibility to work under pressure and adapt
 Enhanced organizational and time management skills
 Professional phone etiquette with clients
 Vast comprehension of medical terminology and dictations
 Knowledge of all Microsoft Office programs
 Exceptional team work ability
 Great typing, proofreading, and document preparation
 Understands the fundamentals of accounting procedures

Education
Business- Payroll & Bookkeeping
Fanshawe College, London September 2019-Present
Office Administration- Health Services Program
Fanshawe College, London 2017-2019
GED
Fanshawe College, London 2017
ACE Program
Fanshawe College, Tillsonburg 2011-2012

Employment History
Administrative Assistant
VON Canada, London – (4-week work placement) March-April 2019

 Created and updated client files

 Filed client’s records, in a timely manner
 Used proper procedures for inactive client storage
 Experienced with Excel data entry
 Prepared and properly labelled all outgoing mail

House Keeper
Multiple homes 2009-2018

 Washed floors, cupboards, counters, windows, etc.

 Prepared homemade meals for clients
 Gardening, snow removal
 Reduced clutter, sort through unused items
 Deep cleaned bathrooms
Desk Clerk
Super 8 Motel, Tillsonburg 2007-2008

 Communicated with clients and co-workers

 Booked reservations, check-in clients
 Received payments for rooms
 Assisted clients with inquires
 Operated computer program for nightly audit

Volunteer
Tutor
London, Ontario 2019

 Helped clients with setting personal goals, with assignments

 Explained math formulas and strategies, for college level
 Assisted with reading, spelling, and word definitions

References available upon request