43 Carrebarriuso road,

Sotopalacios, Burgos, 09140.

43 Carrebarriuso Road,
Sotopalacios, Burgos. 09140.
Hong Kong TV128,Abbie Road,
London. EC1A.

Dear Sir or Madam,

I am writing in reference to my new mobile phone that I purchased
online last month as a present for my birdthay. I would be very
grateful if you give me back my money or you get me the same
mobile phone in good conditions.
According to your description the mobile was supossed to be received
in a week. However, I got the product one month later. In addition to
that, I ordered a black mobile phone and I found with a pink mobile
phone.
Furthermore, the speakers don't work, and this is really important to
me because I like listen to the music. Moreover, when I call someone
they can't listen to me and this is essential in a mobile phone.
Until now, I had always been really impressed with your page web.
But now, I'm very dissapointing with this . I know that you
understand my position. I will be waiting for an answer from you
soon.
Yours sincerily,