Professional Documents
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LESSON PLAN
Final Examination 50 %
Total : 100 %
Course Description This course involves the study of concepts relating to the operations
functions in both manufacturing and service organizations. The operations
process is responsible for planning, organizing, and controlling resources
in order to efficiently and effectively produces goods and services so as to
meet the goals of an organization.
Textbook Heizer, J., Render, B. (2014) Principles of Operations Management Sustainability and
Supply Chain Management Global Edition. (9th ed.) New Jersey: Pearson Education Inc.
References 1. Heizer, J., Render, B. (2011) Operations Management. (10th ed.) New Jersey: Pearson
Education Inc.
2. Krajewski, L.J., Ritzman, L.P. and Malholtra, M.K. (2010) Operations Management:
Processes and supply chains. (9th ed.) New Jersey: Pearson Education Inc.
3. Stevenson, W.J. (2009) Operations Management. (10th ed.) New York: McGraw-Hill.
4. Chase, R.B., Jacobs, F.R. and Aquilano, N.J. (2008) Operations Management for
Competitive Advantage. (11th ed.) New York: McGraw-Hill.
5. Gaither, N and Frazier, G. (2008) Production and Operations Management (9th ed.)
New York: McGraw-Hill.