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TECHNICAL MANUAL
Inverter Split Unit Air Conditioner
Wall Mounted P Series
FTX-P Series
— Heatpump [50Hz] —
TM-5WMPR-SI-LAA1
Table of Contents
Table of Contents
Nomenclature......................................................................................................................1
Indoor.............................................................................................................................1
Outdoor...........................................................................................................................1
Product Line-Up..............................................................................................................2
Application Information......................................................................................................4
Operating Range............................................................................................................4
Refrigerant Circuit Diagrams..........................................................................................5
Installation Guideline......................................................................................................6
Sound Data.........................................................................................................................10
Sound Pressure Level .................................................................................................10
NC Curve...................................................................................................................... 11
Engineering & Physical Data............................................................................................13
Performance Data..............................................................................................................14
Calculation Steps..........................................................................................................14
Performance Tables......................................................................................................16
Outline & Dimension.........................................................................................................20
Wiring Diagram..................................................................................................................24
Service & Maintenance.....................................................................................................26
Troubleshooting................................................................................................................28
i
ii
Nomenclature
Nomenclature
Indoor
FT X 09 P X V1 D
Country
D : Chile
Power Supply
V1 : 220-240V/1Ph/50Hz
Manufacturer
X : Malaysia
Product Series
P : P Series
Capacity*
09 : 9,000 Btu/h
12 : 12,000 Btu/h
18 : 18,000 Btu/h
24 : 24,000 Btu/h
Model
FT : Wall Mounted
Outdoor
R X 09 P X V1 D
Country
D : Chile
Power Supply
V1 : 220-240V/1Ph/50Hz
Manufacturer
X : Malaysia
Product Series
P : P Series
Capacity*
09 : 9,000 Btu/h
12 : 12,000 Btu/h
18 : 18,000 Btu/h
24 : 24,000 Btu/h
Model
R : Single Split Condensing Unit
Remark:
* : Capacity value under Nomenclature is an indication.
Please refer to Engineering and Physical Data for exact capacity value.
1
Nomenclature
Product Line-Up
Indoor Unit
FTX
Classification
Air Purification
Handset
PCB
Fin
Nomenclature
Hydrophilic (Blue)
5WMY10J/JR
5WMY15J/JR
5WMY20J/JR
5WMY25J/JR
Saranet Filter
GS02
FTX09PXV1D X X X X
HEATPUMP
FTX12PXV1D X X X X
FTX18PXV1D X X X X
FTX24PXV1D X X X X
2
Nomenclature
Outdoor Unit
RX
Classification
Refrigerant Control
Compressor
PCB
Fin
Nomenclature
Hydrophilic (Gold)
5SLY18/25C/CR
5SLY10/15F/FR
Swing
EXV
RX09PXV1D X X X X
HEATPUMP
RX12PXV1D X X X X
RX18PXV1D X X X X
RX24PXV1D X X X X
3
Application Information
Application Information
Operating Range
Ensure the operating temperature is in allowable range.
Cooling
122/50
114.8/46 The use of your air conditioner
109.4/43 outside the range of working
104/40 temperature and humidity can
result in serious failure.
OUTDOOR TEMP (°F/°CDB)
86/30
68/20
50/10
32/0
57.2/14 66.2/19 73.4/23
50/10 59/15 68/20 77/25
INDOOR TEMP (°F/°CWB)
122/50
114.8/46 The use of your air conditioner
109.4/43 outside the range of working
104/40 temperature and humidity can
result in serious failure.
OUTDOOR TEMP (°F/°CDB)
86/30
68/20
50/10
32/0
14/-10
-4/-20
57.2/14 66.2/19 73.4/23
50/10 59/15 68/20 77/25
INDOOR TEMP (°F/°CWB)
4
Application Information
Heating
32/0
14/-10
5/-15
-4/-20
80.6/27
50/10 59/15 68/20 77/25 86/30
INDOOR TEMP (°F/°CDB)
5
Application Information
PIPING
GAS
PIPING
LIQUID
PIPING
GAS
PIPING
LIQUID
6
Application Information
Installation Guideline
Sharp edges and coil surfaces are potential injury hazard. Avoid from contact with them.
Installation Diagram
Indoor Unit
55mm or more from ceiling Caulk pipe Cut thermal insulation pipe to an
hole gap appropriate length and wrap it with
with putty. tape, making sure that no gap is left
Front panel in the insulation pipe’s cut line.
Outdoor Unit
500mm from wa
ll
7
Application Information
Outdoor Clearance
• Where a wall or order obstacle is in the path of outdoor unit’s intake or exhaust airflow, follow the
installation guidelines below.
• For any of the below installation patterns, the wall height on the exhaust side should be 1200mm or less.
Model: RX09/12P
Wall facing one side Wall facing two side
More than 50 More than 100
Top View
Unit : mm
Model: RX18/24P
A
B C D
Return air
Discharge air
Obstacle
Service access
Return air
Obstacle
Obstacle
H
Obstacle
H/2
ALL MODELS A B C D
Minimum Distance 300 mm 1000 mm 300 mm 500 mm
8
Application Information
Cable Size
Cooling
FTX09P FTX12P FTX18P FTX24P
Model Unit
RX09P RX12P RX18P RX24P
Power supply cable size mm2 1.5 2.5
Number of wire 3 3
Interconnection cable size mm2 1.5 2.5
Number of wire 4 4
Recommended fuse A 16 20
Refrigerant Piping
Piping Length and Elevation
When the pipe length becomes too long, both the capacity and reliability drop. As the number of bends increases,
system piping resistance to the refrigerant flow increases, thus lowering the cooling capacity, and as the result
the compressor may become defective. Always choose the shortest path and follow the recommendation as
tabulated below:
Indoor Unit
Outdoor Unit L E
Additional Charge
• The refrigerant gas is charged in the outdoor unit and, if the piping length is 7.5m, additional charge of the
refrigerant after vacuuming is not necessary.
• When the piping length is more than 7.6m, additional refrigerant charge (g) per additional 1m length as
tabulated:
Example:
FTX09P & RX09P with 12m piping length, additional piping length is 4.5m.
Thus, Additional charge = 4.5[m] x 20[g/m]
= 90.0[g]
9
Sound Data
Sound Data
Sound Pressure Level
1/1 Octave A-weighted Sound Pressure Level (dB, ref 20µPa) Overall Noise
Model Speed
125Hz 250Hz 500Hz 1kHz 2kHz 4kHz 8kHz (dBA) Criteria
High 42 38 37 36 32 24 12 40 35
Med 37 33 32 30 25 17 13 34 29
FTX09P
Low 32 29 28 24 19 14 13 29 22
Quiet 21 22 20 15 10 7 8 21 N/A
High 40 38 38 37 34 27 14 41 36
Med 36 32 32 30 26 18 11 34 29
FTX12P
Low 33 29 29 25 21 15 11 30 23
Quiet 24 22 21 17 11 7 7 22 N/A
High 35 37 37 36 32 25 12 40 35
Med 34 36 36 34 29 22 11 38 33
FTX18P
Low 30 34 33 31 26 18 10 35 30
Quiet 28 32 30 28 22 14 10 32 26
High 39 41 40 38 36 31 16 43 37
Med 37 39 38 37 33 28 13 41 36
FTK24P
Low 33 36 35 33 28 22 11 37 32
Quiet 28 33 32 28 23 17 9 33 26
FTX09P
FTX12P
FTX18P 0.8m
FTX24P
Microphone
10
Sound Data
NC Curve
FTX09P
80
70 NC-70
Sound pressure level (dB, ref 20µPa)
NC-65
60 NC-60
NC-55
50 NC-50
NC-45
40 NC-40
NC-35
30
NC-30
NC-25
20
NC-20
10
Q
0
125 250 500 1000 2000 4000 8000
FTX12P
80
70 NC-70
Sound pressure level (dB, ref 20µPa)
NC-65
60 NC-60
NC-55
50 NC-50
NC-45
40 NC-40
NC-35
30
NC-30
NC-25
20
NC-20
10
Q
0
125 250 500 1000 2000 4000 8000
11
Sound Data
FTX18P
80
70 NC-70
Sound pressure level (dB, ref 20µPa)
NC-65
60 NC-60
NC-55
50 NC-50
NC-45
40 NC-40
NC-35
30
NC-30
Q NC-25
20
NC-20
10
0
125 250 500 1000 2000 4000 8000
FTX24P
80
70 NC-70
Sound pressure level (dB, ref 20µPa)
NC-65
60 NC-60
NC-55
50 NC-50
NC-45
40 NC-40
NC-35
30
NC-30
Q NC-25
20
NC-20
10
0
125 250 500 1000 2000 4000 8000
12
Engineering & Physical Data
DRIVE DIRECT
TYPE 1-PHASE SCR DIRECT CURRENT
INDEX OF PROTECTION (IP) 44 20
INSULATION GRADE E
RATED INPUT POWER (COOLING) W 39 41 37 63
FAN MOTOR RATED RUNNING CURRENT (COOLING) A 0.21 0.22 0.33 0.59
RATED INPUT POWER (HEATING) W 39 41 39 65
RATED RUNNING CURRENT (HEATING) A 0.21 0.22 0.36 0.55
MOTOR OUTPUT W 18 40
POLES 4 8
MATERIAL COPPER
TUBE
DIAMETER mm 7
COIL MATERIAL ALUMINIUM
FIN FACE AREA m2 0.18 0.18 0.29 0.29
ROW 2
TYPE SARANET
AIR QUALITY FILTER
QUANTITY pc 2
CASING COLOUR WHITE
AIR FLOW CFM 900 730 1690 1796
SOUND PRESSURE LEVEL dBA 45 46 51 51
UNIT DIMENSION HXWXD mm 550 X 658 X 273 550 X 658 X 273 651 X 855 X 328 753 X 855 X 328
PACKING DIMENSION HXWXD mm 610 X 781 X 363 610 X 781 X 363 717 X 998 X 423 817 X 998 X 423
UNIT WEIGHT kg 24 26 37 44
TYPE FLARE JOINT
PIPE
LIQUID mm 6.35 6.35 6.35 6.35
CONNECTION SIZE
GAS mm 9.52 9.52 12.70 15.88
TYPE PROPELLER
FAN
DRIVE DIRECT
TYPE DIRECT CURRENT
INDEX OF PROTECTION (IP) 24 24 23 23
INSULATION GRADE E E E E
OUTDOOR UNIT
13
Performance Data
Performance Data
Calculation Steps
Interpolation method can be used to get the total Solution:
cooling capacity, TC and sensible cooling capacity, Based on the Performance Table,
SC and power input, PI at those temperatures which
1. Refer to the Indoor DB column,
are not stated out in the table. Extrapolation method
-- 25°C is located between 24°C & 27°C
is not allowed to be used.
for 16°C WB.
Example: -- 25°C is located between 24°C & 27°C
for 19°C WB.
Indoor Condition: 25°C DB, 17°C WB -- Thus, Interpolation needs to be applied.
Outdoor Condition: 37°C DB
Fan Speed: High 2. Refer to the Indoor WB column,
-- 17°C is located between 16°C & 19°C
for 25°C DB.
-- Thus, Interpolation needs to be applied.
3. Refer to the Outdoor DB column,
-- 37°C is located between 35°C & 40°C.
-- Thus, Interpolation needs to be applied.
Details of Calculation:
1st Step: By Interpolation Method
To obtain the TC, SC & PI for 25°C – 24°C x1 – 1.80kW
⇒ =
27°C – 24°C 1.83kW – 1.80kW
(a) Indoor Condition: 25°C DB, 16°C WB
Outdoor Condition: 35°C DB ⇒ x1 = 1.81kW
Outdoor temperature Similarly,
EWB EDB 35°C
y1 = 1.75kW
TC SC PI
z1 = 0.63kW
14
Performance Data
Repeat the same process for (c) & (d) in 1st Step
(c) x3 = 1.69 kW; y3 = 1.63 kW; z3 = 0.68 kW (d) x4 = 1.83 W; y4 = 1.30 kW; z4 = 0.69 kW
3rd Step:
To obtain the TC, SC & PI for
(a) Indoor Condition: 25°C DB, 17°C WB
Outdoor Condition: 37°C DB
Outdoor temperature
EWB EDB 35°C 37°C 40°C
TC SC PI TC SC PI TC SC PI
15
Performance Data
R410A Heatpump
Remark:
AFR: Air flow rate (CFM)
EWB: Entering Wet Bulb Temp. (°C)
EDB: Entering Dry Bulb Temp. (°C)
TC: Total Cooling Capacity (kW)
SC: Sensible Cooling Capacity (kW)
PI: Power Input (kW)
Notes:
1. Ratings shown are gross capacities which do not include a deduction for indoor fan motor heat.
2. shows nominal capacities.
3. Direct interpolation is permissible. Do not extrapolate.
4. Unit is able to operate at ambient from 10°C to 46°C without pressure trip.
Heating Mode
Outdoor WB°C
Indoor -15 -10 -5 0 6 10
DB°C TC PI TC PI TC PI TC PI TC PI TC PI
16 1.35 0.52 1.67 0.56 2.00 0.59 2.33 0.63 2.72 0.67 2.98 0.70
18 1.34 0.55 1.66 0.58 1.99 0.62 2.31 0.66 2.70 0.70 2.96 0.73
20 1.32 0.57 1.65 0.61 1.98 0.64 2.30 0.68 2.69 0.73 2.95 0.75
21 1.32 0.58 1.64 0.62 1.97 0.66 2.29 0.70 2.69 0.74 2.95 0.77
22 1.31 0.60 1.64 0.64 1.96 0.67 2.29 0.71 2.68 0.75 2.94 0.78
24 1.29 0.63 1.62 0.66 1.95 0.70 2.27 0.73 2.66 0.78 2.92 0.81
Remark: Notes:
EDB: Entering Dry Bulb Temp. (°C) 1. Ratings shown are gross capacities which do not include a deduction for indoor fan motor heat.
TC: Total Cooling / Heating Capacity (kW) 2. shows nominal capacities.
PI: Power Input (kW) 3. Direct interpolation is permissible. Do not extrapolate.
4. Unit is able to operate at ambient from 10°C to 46°C without pressure trip.
16
Performance Data
Remark:
AFR: Air flow rate (CFM)
EWB: Entering Wet Bulb Temp. (°C)
EDB: Entering Dry Bulb Temp. (°C)
TC: Total Cooling / Heating Capacity (kW)
SC: Sensible Cooling Capacity (kW)
PI: Power Input (kW)
Notes:
1. Ratings shown are gross capacities which do not include a deduction for indoor fan motor heat.
2. shows nominal capacities.
3. Direct interpolation is permissible. Do not extrapolate.
4. Unit is able to operate at ambient from 10°C to 46°C without pressure trip.
Heating Mode
Outdoor WB°C
Indoor -15 -10 -5 0 6 10
DB°C TC PI TC PI TC PI TC PI TC PI TC PI
16 1.68 0.63 2.08 0.67 2.48 0.72 2.89 0.76 3.37 0.81 3.70 0.85
18 1.66 0.66 2.06 0.71 2.47 0.75 2.87 0.79 3.36 0.84 3.68 0.88
20 1.64 0.69 2.04 0.74 2.45 0.78 2.86 0.82 3.34 0.88 3.66 0.91
21 1.64 0.71 2.04 0.75 2.44 0.79 2.84 0.84 3.33 0.89 3.66 0.93
22 1.62 0.72 2.03 0.77 2.44 0.81 2.84 0.85 3.32 0.91 3.65 0.94
24 1.61 0.76 2.02 0.80 2.42 0.84 2.82 0.89 3.31 0.94 3.63 0.97
Remark: Notes:
EDB: Entering Dry Bulb Temp. (°C) 1. Ratings shown are gross capacities which do not include a deduction for indoor fan motor heat.
TC: Total Cooling / Heating Capacity (kW) 2. shows nominal capacities.
PI: Power Input (kW) 3. Direct interpolation is permissible. Do not extrapolate.
4. Unit is able to operate at ambient from 10°C to 46°C without pressure trip.
17
Performance Data
Remark:
AFR: Air flow rate (CFM)
EWB: Entering Wet Bulb Temp. (°C)
EDB: Entering Dry Bulb Temp. (°C)
TC: Total Cooling / Heating Capacity (kW)
SC: Sensible Cooling Capacity (kW)
PI: Power Input (kW)
Notes:
1. Ratings shown are gross capacities which do not include a deduction for indoor fan motor heat.
2. shows nominal capacities.
3. Direct interpolation is permissible. Do not extrapolate.
4. Unit is able to operate at ambient from 10°C to 46°C without pressure trip.
Heating Mode
Outdoor WB°C
Indoor -15 -10 -5 0 6 10
DB°C TC PI TC PI TC PI TC PI TC PI TC PI
16 2.75 1.09 3.41 1.17 4.07 1.24 4.74 1.32 5.54 1.41 6.07 1.47
18 2.72 1.14 3.38 1.22 4.05 1.30 4.71 1.38 5.51 1.47 6.04 1.53
20 2.69 1.20 3.35 1.28 4.02 1.35 4.69 1.43 5.48 1.52 6.01 1.58
21 2.68 1.22 3.34 1.30 4.01 1.38 4.67 1.46 5.47 1.55 6.00 1.61
22 2.66 1.25 3.34 1.33 4.00 1.40 4.66 1.48 5.45 1.57 5.98 1.64
24 2.64 1.31 3.31 1.38 3.97 1.47 4.63 1.54 5.42 1.63 5.95 1.69
Remark: Notes:
EDB: Entering Dry Bulb Temp. (°C) 1. Ratings shown are gross capacities which do not include a deduction for indoor fan motor heat.
TC: Total Cooling / Heating Capacity (kW) 2. shows nominal capacities.
PI: Power Input (kW) 3. Direct interpolation is permissible. Do not extrapolate.
4. Unit is able to operate at ambient from 10°C to 46°C without pressure trip.
18
Performance Data
Remark:
AFR: Air flow rate (CFM)
EWB: Entering Wet Bulb Temp. (°C)
EDB: Entering Dry Bulb Temp. (°C)
TC: Total Cooling / Heating Capacity (kW)
SC: Sensible Cooling Capacity (kW)
PI: Power Input (kW)
Notes:
1. Ratings shown are gross capacities which do not include a deduction for indoor fan motor heat.
2. shows nominal capacities.
3. Direct interpolation is permissible. Do not extrapolate.
4. Unit is able to operate at ambient from 10°C to 46°C without pressure trip.
Heating Mode
Outdoor WB°C
Indoor -15 -10 -5 0 6 10
DB°C TC PI TC PI TC PI TC PI TC PI TC PI
16 3.21 1.21 3.98 1.29 4.76 1.37 5.54 1.46 6.47 1.56 7.08 1.63
18 3.18 1.26 3.95 1.35 4.73 1.43 5.51 1.52 6.43 1.62 7.05 1.69
20 3.14 1.32 3.92 1.41 4.70 1.49 5.47 1.58 6.40 1.68 7.02 1.75
21 3.13 1.35 3.91 1.44 4.68 1.52 5.45 1.61 6.39 1.71 7.01 1.78
22 3.11 1.38 3.90 1.47 4.67 1.55 5.44 1.64 6.37 1.74 6.98 1.81
24 3.08 1.45 3.86 1.53 4.63 1.62 5.41 1.70 6.33 1.80 6.95 1.87
Remark: Notes:
EDB: Entering Dry Bulb Temp. (°C) 1. Ratings shown are gross capacities which do not include a deduction for indoor fan motor heat.
TC: Total Cooling / Heating Capacity (kW) 2. shows nominal capacities.
PI: Power Input (kW) 3. Direct interpolation is permissible. Do not extrapolate.
4. Unit is able to operate at ambient from 10°C to 46°C without pressure trip.
19
Outline & Dimension
Model: FTX09/12P
REAR REAR
LEFT RIGHT
TOP VIEW
NAME PLATE
B
SIGNAL RECEIVER TERMINAL
B
BLOCK
WITH EARTH
INDOOR UNIT SIDE VIEW TERMINAL
ON/OFF SWITCH
BOTTOM BOTTOM
ROOM TEMPERATURE THERMISTOR
LOUVER FRONT GRILLE FIXED SCREWS (INSIDE)
(INSIDE)
FRONT VIEW
Ø 65mm
G
G
Dimension
A B C D E F G H I J K L M
Model
09/12 800 288 206 104 141 30 46 55 56 153 181 207 52
Note: Dimension in mm
20
Outline & Dimension
Model: FTX18/24P
REAR REAR
LEFT RIGHT
TOP VIEW
NAME PLATE
B
SIGNAL RECEIVER TERMINAL
B
BLOCK
WITH EARTH
INDOOR UNIT SIDE VIEW TERMINAL
ON/OFF SWITCH
BOTTOM BOTTOM
ROOM TEMPERATURE THERMISTOR
LOUVER FRONT GRILLE FIXED SCREWS (INSIDE)
(INSIDE)
FRONT VIEW
D E
F
F
B
Dimension
A B C D E F G H I J K L M
Model
18/24 1065 310 224 190 173 61 40 45 48 91 219 580 45
Note: Dimension in mm
21
Outline & Dimension
Outdoor Unit
Model: RX09/12P
O
N
Q
P
E F
2.0 D B C
A
L
M K
Dimension
A B C D E F G H I J K L M N O P Q
Model
09/12 550 658 51 11 273 16 14 470 96 93 94 60 14 133 8 10 299
Note: Dimension in mm
22
Outline & Dimension
Model: RX18/24P
FOR ILLUSTRATIVE PURPOSES ONLY
J I J
L
K
O
L
A S
C
M D
3
F
T
E
B
P Q
G H
N
Dimension
A B C D E F G H I J
Model
18 855 628 328 520 179 46 101 113 603 126
Dimension
K L M N O P Q R S T
Model
18 164 15 34 23 362 73 75 8 67 7
24 164 15 34 23 362 73 75 8 67 7
Note: Dimension in mm
23
Wiring Diagram
Wiring Diagram
Cooling Only
Indoor Unit Outdoor Unit
Model: FTX09/12P Model: RX09/12P
L
POWER SUPPLY
N
220-240V/1Ph/50Hz
E
24
Wiring Diagram
L
POWER SUPPLY
N
220-240V/1Ph/50Hz
E
25
Service & Maintenance
• Don’t touch the metal parts of the indoor unit. It may cause an injury.
• When removing or attaching the front panel, use a robust and stable stool and watch your steps carefully.
• When removing or attaching the front panel, support the panel securely with hand to prevent from it falling.
• For cleansing, do no use hot water above 40°C, benzene, gasoline, thinner, nor other volatile oils, polishing
compound, scrubbing brushes, nor other hand stuff.
• After cleaning, make sure that the front panel is securely fixed.
26
Service & Maintenance
Outdoor Models
The design of the RKK/RXK outdoor series allows servicing to be carried out easily. The removal of the top,
front and side panels makes almost every part accessible.
Under normal circumstances, these outdoor units only require a check and cleaning of air intake coil surface
once every 3 months. However, if a unit is installed in areas subjected to much oil mist and dust, the coils must
be regularly cleaned by qualified Air Conditioner Service Technicians to ensure sufficient heat exchange and
proper operation. Otherwise, the systems life span may be shortened.
• Do not charge OXYGEN, ACETYLENE OR OTHER FLAMMABLE and poisonous gases into the unit when
performing a leakage test or an airtight test. These gases could cause severe explosion and damage if exposed to
high temperature and pressure.
• It is recommended that only nitrogen or refrigerant be charged when performing the leakage or airtight test.
27
Troubleshooting
Troubleshooting
Indicator Lights
IR Signal Receiver
When an infrared remote control operating signal has been transmitted, the signal receiver on the indoor unit
will respond as below to confirm acceptance of the signal transmission.
IR Receiver
Cool / Heat
Timer
Sleep
ON/OFF ON/OFF switch
IR Receiver
28
Troubleshooting
Cooling mode
Green
Heating mode
Red
Timer On
Sleep mode on
Fan mode on
Green
Dry mode on
Green
Defrost operation
Red
Unit error
Green
ON Blinking
29
Troubleshooting
SWING FAN
TURBO MODE
QUIET SLEEP
TIMER
ON OFF
Diagnosis Step
1. Hold down ON TIMER CANCEL button or OFF TIMER CANCEL button for 5 seconds, a “ ” indication
flashes on the temperature display section.
2. Press TIMER CANCEL repeatedly until indoor buzzer produces a long beep. This indicates the error
code, refers to Error Codes table and is displayed on the temperature display section.
3. A short beep or two consecutive beeps indicate non-corresponding error codes.
4. To cancel the error code display, hold down ON TIMER CANCEL button or OFF TIMER CANCEL button
for 5 seconds. Alternatively, the code display will cancel itself if the button is not pressed for 1 minute.
30
Troubleshooting
31
Troubleshooting
Diagnostic Guidelines
Data Pressure
A little high
Probable cause
A little low
Too high
Too low
Circuit Normal
High side • 1. Overcharged with refrigerant.
Low side • 2. Non-condensable gases in refrigerant circuit (e.g. air).
3. Obstructed air-intake / discharge.
4. Hot air short circuiting in outdoor unit.
High side • 1. Poor compression /no compression (compressor
Low side • defective)
2. Reversing valve leaking.
High side • 1. Undercharged with refrigerant.
Low side • 2. Refrigerant leakage.
3. Air filter clogged / dirty (indoor unit).
4. Indoor fan locked / seized.
High side • 1. Outdoor fan blocked (cooling).
Low side • 2. Outdoor coil dirty (cooling).
3. Non-condensable gases in refrigerant circuit (e.g. air).
High side • 1. Air intake temperature of indoor unit too high.
Low side
32
Troubleshooting
Troubleshooting Guidelines
Error Codes Error Description Action
0 Normal No action.
1. Check sensor connection.
2. Check stop valve.
U0 Insufficient gas 3. Check for gas leak.
4. Check the EXV.
5. Check H8.
1. Check the supply voltage.
2. Check the outdoor fan by rotating with hand.
U2 DC voltage out of range
3. Restart the system.
4. Check power supply waveform.
1. Check the indoor unit - outdoor unit connection wires.
2. Check the voltage of the signal terminal.
U4 Communication error
3. Check the indoor fan by rotating with hand.
4. Check the power supply waveform.
1. Check the indoor and outdoor unit model name.
UA Installation error
2. Check the part code on the indoor and outdoor PCB.
1. Check connector connection.
A1 Indoor PCB error
2. Replace indoor PCB.
1. Check the air passage.
2. Check the intake air filter.
3. Check dust accumulation on indoor coil.
4. Check wiring and piping.
A5 Antifreeze
5. Check the EXV.
6. Check indoor coil sensor resistance value.
7. Check refrigerant level.
8. Check room sensor resistance value.
1. Check the indoor fan by rotating with hand.
2. Replace indoor fan motor if not rotating smoothly.
3. Check fan motor voltage.
A6 Indoor fan motor abnormal
4. Replace indoor PCB if not at the rated voltage.
5. Check fan capacitor’s conductivity (AC Motor).
6. Replace fan capacitor if there’s conductivity.
Indoor heat exchanger
C4
thermistor short/open 1. Check the connector connection.
Indoor room thermistor 2. Check the sensor resistance value.
C9
short/open
1. Restart the system.
2. Replace outdoor PCB.
E1 Outdoor PCB error
3. Check to see that the unit is grounded.
4. Check power supply waveform.
1. Check connection on discharge pipe sensor.
Compressor motor lock/ 2. Check discharge pipe sensor resistance value.
E5
overload 3. Check the EXV.
4. Check the refrigerant line on blockage or shortage.
33
Troubleshooting
34
Troubleshooting
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