A REPORT ON

INDUSTRIAL ATTACHMENT AT
SIPRADI TRADING PVT. LTD.

Sunil Rai

DEPARTMENT OF MECHANICAL AND AUTOMOBILE

ENGINEERING
IOE-PASCHIMANCHAL CAMPUS
LAMACHOUR, POKHARA-16
DECEMBER, 2019
 A REPORT ON
INDUSTRIAL ATTACHMENT AT
SIPRADI TRADING PVT. LTD.

Report submitted to
IOE-Paschimanchal Campus, Pokhara
for the fulfillment of the requirements
for the award of the degree of

Bachelor of Engineering
in
Mechanical Engineering

by

Sunil Rai (Roll No.:73/BME/345)

DEPARTMENT OF MECHANICAL AND AUTOMOBILE

ENGINEERING
IOE-PASCHIMANCHAL CAMPUS
LAMACHOUR, POKHARA-16
DECEMBER, 2019
 A REPORT ON
INDUSTRIAL ATTACHMENT AT
SIPRADI TRADING PVT. LTD.

Report Submitted By

SUNIL RAI (BME/073/345)

Approved by

………………. …………………
Er. Nabin Paudel Dr. Prabij Joshi
(Deputy Service Manager) (Head Of Department)

DEPARTMENT OF MECHANICAL AND AUTOMPBILE

ENGINEERING
IOE-PASHCHIMANCHAL CAMPUS
LAMACHAUR, POKHARA-16
DECEMBER, 2019
 ACKNOWLEDGEMENT
I would like to show my deepest appreciation to Sipradi Trading Pvt. Ltd. for providing me a
supportive and encouraging platform during my On the Job Training (OJT) within their
organization.
Firstly, I would like to thank Mechanical Engineering Department, Pashchimanchal Campus,
I.O.E-Pokhara for an opportunity for internship. As per the rule of Tribhuwan University,
students must attach with an industry based on production, fabrication, repair, service and
maintenance of at least for two weeks on the final year. And with a favor of our luck I chose
Sipradi Trading Pvt. Ltd. for the industrial attachment.
I express my grateful honor to Er. Sanjay Bista, Branch Manager and Er. Nabin Paudel, Deputy
Service manager for providing help and guiding me in every step and provide friendly
environment during the internship period.
Lastly, I would like to thank every engineer, supervisors, technician, officers, and staffs who
taught and helped me to answer the all the question that I had no knowledge that I wanted to
know about.

Date: 2019/12/18
I.O.E-Pashchimanchal Campus,
Lamachour, Pokhara-16 Sunil Rai

iv
 TABLE OF CONTENT
Chapters Contents Page
COVER PAGE I
TITLE PAGE II
APPROVAL PAGE III
ACKNOWLEDGEMENT IV
TABLE OF CONTENT V
LIST OF FIGURES VII
ABSTRACT VIII
OBJECTIVES IX
1 INTRODUCTION 1
1.1 Historical Background 1
1.2 Vision 2
1.3 Mission 2
2 MANAGEMENT SYSTEM 3
2.1 Organizational Structure 3
2.2 Job allocation process 3
2.3 Plant layout 5
2.4 Product and Services 5
2.4.1 Commercial Vehicles 5
2.4.2 Passenger Vehicles 7
2.4.3 Exide Batteries 7
2.4.4 MAK Lubricants 8
3 MACHINE AND EQUIPMENTS 9
3.1 Equipment 9
3.1.1 Toolbox 9
3.1.2 Wrenches 9
3.1.3 Sockets 10
3.1.4 Screw drivers and pliers 10
3.1.5 Hammer 11
3.1.6 Extension (Coupling) rods 11
3.1.7 Hydraulic jack & lift 11
3.1.8 Air compressor 13
3.1.9 Hydraulic press 14
3.1.10 Grinding Machine 14
3.1.11 Gear oil pump & Oil dispenser 15
3.1.12 Piston Ring Compressor & Extender 15
3.1.13 Torque Wrenches 15
3.1.14 Bearing & Hub Bearing puller 16

v
 3.1.15 Filter Chain 16
3.1.16 Valve Spring Compressor & Coil Extender
Compressor 17
3.1.17 OBD 17
4 FIELD WORK AND ASSIGNMENTS 18
4.1 Managerial and supervising works 18
4.2 Mechanic work 18
4.2.1 General servicing 18
4.2.2 General checkup 19
4.2.3 Clutches and brake checkup 19
4.2.4 Engine overhauling 19
4.2.5 Gear box checkup 19
4.3 Case Studies 20
5 LESSON LEARNT AND SKILLS GAINED 24
6 CONCLUSION 26
7 RECOMMENDATION 27
REFERENCES 28

vi
 LIST OF FIGURES

Figure no. Figures

1.1 Logo of Sipradi Trading Pvt. Ltd
1.2 Branch Office of Sipradi at Pokhara
2.1 Organizational Structure
2.3 Plant Layout
3.1.2 Wrenches
3.1.3 Sockets
3.1.4.1 Screwdrivers
3.1.4.2 Pliers
3.1.5 Hammer
3.1.6 Extension rods
3.1.7.1 Engine Crane
3.1.7.2 Two Post Lift
3.1.7.3 Screw Jack
3.1.7.4 Gear Box Lifter
3.1.8.1 Air Compressor
3.1.8.2 Pneumatic Gun
3.1.9 Hydraulic Press
3.1.10 Grinding Machine
3.1.11.1 Gear Oil Pump
3.1.11.2 Oil Dispenser
3.1.12.1 Piston Ring Compressor
3.1.12.2 Piston Ring Extender
3.1.13 Torque Wrench
3.1.14.1 Hub Bearing Puller
3.1.14.2 Bearing Puller
3.1.15 Filter Chain
3.1.16.1 Valve Spring Compressor
3.1.16.2 Coil Spring Compressor
3.1.17 OBD
3.1.18 Filler
3.1.19 Oil Can

vii
 ABSTRACT
This report of industrial attachment held from 25th September 2019 to 25th October 2018 in Sipradi
Trading Pvt. Ltd., Pokhara. It comprises both technical as well as managerial portion of an
automobiles dealer. This report includes general workshop operation of vehicles and describes the
service department of Sipradi various automobiles.

This report also outlines about different abbreviated systems and maintenance equipment. It also
includes performed jobs, different vehicles parts, commonly used vehicle, managerial aspect etc.
This report highlights the different aspects of automobile industry. It reveals the mechanism
behind different mechanical and electronic devices used in automobiles.

It describes regarding the various products and services that the employees of Sipradi Trading are
devoted with. Apart from these, it consists some of the case studies with different problems that
frequently arise during the operation of vehicle. The reasons of the various problem, their
remedies, the duration of solutions and conclusions about the research are highlighting. The
various knowledge regarding the automobiles, organizational structure, plant layout, ongoing
working process, job card process were gained.

viii
 OBJECTIVES
The main objective of this Industrial Attachment is to:
i. Expose students in actual field of work through practical enrollment in industrial
environment.
ii. Develop and promote institutional – industrial linkages.
iii. To develop students positive attitude towards work through visits and supervision of
industrial attachment programs.
iv. Exposing students to industrial/Business/Social work culture through actual involvement
in real work in real work environment.
v. Providing opportunities to students to apply skills acquired through formed institution in
a real work situation.
vi. Exposing students to technologies which are not available to them at the institute.
vii. Building confidence in Technical operation, problem solving, team work and working
with professional in the world of work.

ix
 CHAPTER 1
INTRODUCTION
1.1 Historical Background
There are a number of automobile dealers as per the requirement of general people. Among them
Sipradi Trading Pvt ltd, is one of most reputed means of organization.

SIPRADI is a major player in AUTOMOTIVE & ALLIED business, one of the largest and most
driving brand in Nepal. 37 years down the line, Sipradi has exceeded USD 350 million annual
revenue and growing rapidly in automotive, lubricant, financial service and equipment business
sectors. It has more than 750 employees and over 650 support staff working to accomplish a
shared objective --To deliver quality products and services while adding synergy to the growth
of overall brand value.

Fig-1.1 Logo of Sipradi Trading Pvt. Ltd [1]

Sipradi Trading Private Ltd (STPL) has been a sole distributor of Tata Motors Ltd. India, for
Nepal since 1982 and certified with ISO 9001:2008. The company has been providing Sales,
Services and Spare parts, facility for the full range of Tata Motor’s commercial as well as
passenger vehicles. The company has immense networks throughout Nepal having 22 sales
network offices and 25 service centers dedicated to Commercial vehicles, 16 showrooms and 25
service centers dedicated to Passenger Vehicles and allocated 300 spare parts outlet across the
country.

Sipradi is also an exclusive distributor of Mak Lubricants, Michelin tires, Exide batteries and
other various line of products. Sipradi Earthmovers distributes heavy construction equipment
manufactured by Tata-Hitachi. Sipradi Autoparts has dealership with garage equipment’s and
genuine spare parts from Tata Motors, it is the market leader in its segment. Established with a
view to revolutionize the pre-owned vehicle industry in Nepal, Sipradi Assured is the latest
addition to the Sipradi family. [2]

1
1.2 Vision

To enhance and protect our market leader position of being the biggest and most trusted
automotive distributor along with its allied ventures here in Nepal. [3]

Fig-1.2 Branch Office of Sipradi at Pokhara

1.3 Mission

Sipradi Trading is established to provide qualitative services in reasonable price. The crucial
missions are summarized as:
a. Customer's first choice across all segment.
b. Employee's first choice.
c. Excellence in supply chain management, safety, operating
efficiencies, stake holder management and CSR activities.
d. Growth oriented strategies and investments. [3]
2
 CHAPTER 2
MANAGEMENT SYSTEM
2.1 Organizational Structure:
The Sipradi Trading Pvt Ltd of Pokhara is made up of various departments which are directly
related dealing for procurement, maintenance of automobiles along with its spare parts,
lubrication and accounting service of whole organization. The organization structure of a branch
company is given on a hierarchy below:

CEO

COO

Chief Manager

Branch Manager

Service
Service engineer Store Incharge
Advisor

Technicians

Fig 2.1 Organizational Structure

2.2 Job Allocation Process
The job allocation process starts with entry of vehicles and end with billing as illustrated below:
• Entry from gate
• Enquiry with service advisor
• Making of job cards
• Allocation of job to technicians
• Trial verification
• Billing
• Closing the job

3
a. Entry from gate: This process starts when the vehicle enters to the gate verifying the
confirmation of maintenance or scheduled maintenance. Security guard provides number card to
every entered vehicle.

b. Enquiry with service advisor: Customer describes the problem to service advisor. Then job
card is prepared accordingly. Breakdown maintenance includes inspection by supervisor and
head technicians and describes the problem to customer and service advisor. Simply scheduled
maintenance requires no any trial inspection.

c. Making of job card: Whether it is scheduled maintenance or breakdown maintenance each

customer should make job card in which job is described in detail. In job card vehicle number,
vehicle model, customer name with contact number and name of technician are included. The
total expenses for the maintenance, delivery date and time are written in job card.

d. Allocation of job to technicians: The supervisor asks the technicians to do the jobs. Each job
is done by specific number of technicians. The job is totally completed by technicians under the
supervision of supervisor. During maintenance if any part is damaged, then technicians request
supervisor and supervisor requests with service advisor. Service advisor writes the parts name in
job card and customer receives parts from spare parts department. If any additional works done,
then they are also listed asking with technicians.

e. Trial verification: Vehicles are taken to trial for the inspection either the complaint is solved
or not. This is done by expert driver or technicians who can detect the problem.

f. Billing: After detecting if the problem is solved, the advice supervisor calculates all the
expenses in the job card and send it to the accounting section. Then customer pays the total
expenses of the maintenance. Gate pass is given to the customer after clearing bill to go out from
gate.

h. Closing the job: After billing, service advisor brings back the job card and closes the job card
entering all details of the job card including details of vehicle, its problem and total expenses for
maintenance in computer.

4
2.3 Plant layout:

Compressor Room Charging Room

Changing Room

Toilet
Main Stores
PCD
CVD Washing Washing

Engine
Room
PCD
CVD BAY 2 BAY
PCD
Stores
Engine Room CVD
Tools Room
BAY 1
Customer Waiting area Service
Service Engineer Engineer

Billing Customer
waiting Billing Reception

Reception
New vehicle Standby

entry & exit

gate
Main Building Parking

Fig 2.3 Plant Layout

2.4 Products and Services:
Sipradi Trading Private Ltd (STPL) has been a sole distributor of Tata Motors Ltd. India. Apart
from these, Sipradi is also an exclusive distributor of Mak Lubricants, Michelin tires, Exide
batteries and other various line of products. Sipradi Earthmovers distributes heavy construction
equipment manufactured by Tata-Hitachi.
The products and services Sipradi deals with are summarized as: [4]
2.4.1 Commercial Vehicles
1.7.1.1 Buses
a. LPO1512
b. Starbus Ultra Skool 46
c. Marcopolo Skool 26
d. Starbus Ultra Skool 56
5
 e. Marcopolo Skool 40
f. Marcopolo Standard 40
g. Starbus Ultra Skool 38
h. Starbus Ultra Standard
2.4.1.2 LCV Trucks
a. LPK 407(Tipper)
b. SFC 407 Mini
c. LPK 909(Tipper)
2.4.1.3 Pickups
a. XENON RX SC 4x2
b. Tata Yodha
c. XENON 2.2 DC 4x4
2.4.1.4 SCV Cargo
a. ACE HT2
b. Super ACE
c. ACE Ex2
d. ACE High Deck
2.4.1.5 SCV Passenger
a. Winger Cargo
b. Winger School Bus
c. Winger Deluxe AC
d. ACE Magic
2.4.1.6 M & HCV Trucks
a. Prima
b. LPS- 4018 BS III

6
 c. LPT 1613 TC
d. LPK 1618(Body Built Tipper) BSIII
e. LPT 3118 BSIII
f. SK 1613 BSIII
g. LPT 2518 TC BSIII
2.4.2 Passenger Vehicles
a. Tata Tiago
b. Indica- CR4
c. Zest
d. Sumo Gold
e. Storme
f. Tata Tigor Styleback
g. E-Xeta
h. Tata Hexa
i. Tata Nexon
j. Bolt
2.4.3 Exide Batteries
a. Motorcycle Batteries
b. Inverter Batteries
c. Matrix Batteries
d. ATB Batteries
e. Xpress Batteries
f. Xplore Batteries
g. Jai Kisan Batteries
h. Xtreme Batteries
i. Bikerz Batteries
j. Din Batteries
k. Exide Matrix
l. Exide Jai Kisan
m. Exide Mileage
n. Exide E- Ride
o. Exide Xpress
p. Exide HU
2.4.4 MAK
Lubricants
a. Mak Turbol
b. Mak Lubricants
c. I & CD 10 W
d. TVS TRU 4
e. Hero GEO
f. ScooTECH NXT
g. Hydrol 32
h. MAK STALLION 20W40
i. Hydrol 32
j. MAK ZIPP 10W30
k. MAK 4T Plus
l. MAK Diamond
m. MAK NXT
n. MAK Chassis Grease
o. MAK TATA MOTORS
p. MP Grease
q. MAK Diamond Plus
r. MAK Super Kool
s. MAK Platinum
t. MAK Redi Kool
u. DOT-3
v. DEXTRON- 1&1B
 CHAPTER: 3
MACHINE AND EQUIPMENT

• Equipment:
For the repair and maintenance of the vehicles various equipment are needed. They provide
an easier means to perform a task in an easy and efficient manner. Various modern tools save
time and reduce the strength to do a certain job. Material and parts handling become easier
with modern tools so that the parts of the vehicles are not damaged while repairing.
Some of the equipment that are used are listed below:
3.1.1 Toolbox

Nuts and bolts of various sizes need to be opened during repairing the vehicle. A toolbox
contains many of the tools like sockets, wrenches, combinations, hammer, screwdrivers,
ratchet, claw hammer, L-N keys, T-handle, etc.

3.1.2 Wrenches

Wrenches are the tools used to provide grip and mechanical advantage in applying torque to
tighten or loosen nuts and bolts. The most common shapes are called open-ended
spanner and ring spanner.

Fig 3.1.2 Wrench

9
3.1.3 Sockets

Socket wrenches come in sets for a wide variety of size, depending on requirements. Socket
extenders are indispensable items that help to reach those almost-unreachable nuts and bolts.

Fig 3.1.3 Sockets

3.1.4. Screw drivers

Screwdriver is a small handy tool, usually manual, for driving or removing screws. It has a
handle, a shaft and a tip. The tip has either plus “+” or minus “-” cross-section which fits into
the screw head while turning the screw. The shaft is usually made up of toughened steel so
that the tip does not wear easily.

Fig 3.1.4.1 Screwdriver

Pliers

Pliers are hand tool used to hold objects firmly, possibly developed from tongs used to handle
hot metal. They are also useful for bending and compressing a wide range of materials.

Fig 3.1.4.2 Pliers

10
3.1.5 Hammer

A hammer is a tool or device used to deliver a blow (a sudden impact) to an object. Most
hammers are hand tools used to drive nails, fit parts, forge metal, and break apart objects.
Hammers vary in shape, size, and structure, depending on their purposes.

Fig 3.1.5 Hammer (simple)

3.1.6. Extension rods

There are many bolts that are hard to reach so that we cannot directly work with wrenches.
These rods are simply rods with ends that fit into the sockets. Whenever a mechanic is taking
off a part deep in the engine bay, or tearing out a transmission, a variety of extensions will
certainly make work easier.

Fig 3.1.6 Extension rods

3.1.7 Hydraulic Jack and Lift

A hydraulic lift is a type of machine that uses a hydraulic apparatus to lift or move objects
using the force created when pressure is exerted on liquid in a piston. There are various
types of hydraulic equipment being used in workshops. They are: a. Engine lifter:

Any internal combustion engine used in vehicles is heavy and hence its installment and
removal is certainly a tedious task. This engine lifter uses hydraulic power to lower or lift the
engine.

11
 Fig-3.1.7.1 Engine Crane

Two post lift

Two post lift has two posts for mechanical support and has pivot arm to hold the vehicle.
It is driven by screw lift system and is safer than that four post lift. This post is used for
general servicing and does the work of differential problem. Changing of wheel axle bearing,
servicing maintenance is done in this post. This post is able to withstand a mass of 4 ton.

Fig-3.1.7.2 Two post lift

12
Screw jack
This is also a simple movable hydraulic jack. This type of jack is generally useful during
hub greasing to raise front and rear chassis.

Fig-3.1.7.3 Screw jack

There is also a hydraulic lift that used to raise and lower the gear box of heavy commercial
vehicles.

Fig-3.1.7.4 Gear box lifter

• Air Compressor

It is a pneumatic device that converts power (using an electric motor, diesel or gasoline engine,
etc.) into potential energy stored in pressurized air (i.e., compressed air). By one of several
methods, an air compressor forces more and more air into a storage tank, increasing the pressure.
The compressed air used for different process like drying the washed engine block by means of
pneumatic air gun or to wash the vehicles. The air compressor also helps to run the pneumatic
gun. The principle behind the pneumatic gun is that it uses the pressure of compressed air to rotate
the barrel of gun. Electrically operated compressor compresses air. It is used to lock and unlock
nuts and bolts. It is driven by high speed and high torque motor which rotates the socket.

13
Fig-3.1.8.1 Air compressor Fig-3.1.8.2 Pneumatic gun

3.1.9 Hydraulic Press

A hydraulic press is a device using a hydraulic cylinder to generate a compressive force.

Fig-3.1.9 Hydraulic press

3.1.10 Grinding machine

Grinding is a material removal and surface generation process used to shape and finish
components made of metals and other materials. The precision and surface finish obtained
through grinding can be up to ten times better than with either turning or milling.

Fig-3.1.10 Grinding machine

14
3.1.11 Gear oil pump and Dispenser
This simple mechanical hand driven device helps to put gear oil in the differential. The use
of this device eliminates the difficulty of putting oil through the horizontal opening of the
differential housing. In order to change the lubricating oil, the old oil must be run off and it
is to be discharge into an oil dispenser.

Fig-3.1.11.1 Gear oil pump

Fig-3.1.11.2 Oil Dispenser

3.1.12 Piston ring compressor and extender

This cylindrical device is very useful during the engine assembly. The three types of ring in
the piston are very sensitive to axial stress and may break easily. To assemble the piston
cylinder arrangement without any damage to the ring or the cylinder liner this device proves
useful. Also in order to remove this rings a device is used which is called as extender.

Fig -3.1.12.1 Piston ring compressor Fig-3.1.12.2 Piston ring extender

3.1.13 Torque wrench

A torque wrench is used where the tightness of screws and bolts is crucial. It allows the
operator to measure the torque applied to the fastener, so it can be matched to the
specifications for a particular application. This permits proper tension and loading of all parts.
This device was mostly employed during tightening the nuts and bolts of the engine head.
15
 Fig-3.1.13 Torque wrench
3.1.14 Bearings and hub bearing puller:
Bearings in automobiles are present at many locations including the gear box, differential,
engine, hub, compressor and many more. These bearings play a vital role in smooth operation
of the vehicle as a whole. So during the course of repair they need to be dissembled and then
re assembled without any damage. The bearing puller is clamp onto the bearing where the
screw thread mechanism of the bolt pushes the bearing outward. The roller tapering bearings
present on the hub are eventually removed with the help of hub bearing puller.

Fig-3.1.14.1 Hub bearing puller Fig-3.1.14.2 Bearing puller

3.1.15 Filter chain

The filter chain is a local tool that is used to unscrew the ceased filter. The filter may be both
diesel and oil filter.

Fig-3.1.15 Filter Chain

16
3.1.16 Valve spring compressor and coil spring compressor
The single valve spring compressor is used to compress one valve spring at a time. This
allow for valve spring retainer removal or installation. The coil spring needs to be
compressed in order to change in case of failure. The compressor is clamped at the both
ends and a blot is screwed to push it.

Fig-3.1.16.1 Valve spring compressor Fig-3.1.16.2 Coil spring compressor

3.1.17 OBD
On-board diagnostics (OBD) is an automotive term referring to a vehicle's self-diagnostic and
reporting capability. OBD systems give the vehicle owner or repair technician access to the status
of the various vehicle subsystems. Preliminary, it was use to check the emission pollutant but it
uses data or signals from various sensors that ultimately actuates the actuator to perform its work.

Fig-3.1.17: OBD

Apart from these instruments various other gauges, oil can, pullers were used by the
mechanics during the working period.

Fig-3.1.18 filler Fig-3.1.19 Oil can

17
 CHAPTER: 4

FIELD WORK AND ASSIGNMENT

During the time of our industrial OJT period, various tasks were assigned by the supervisor.
We were first trained and then given task of dealing with customers and enquiring about their
problems and then making the job orders, data gathering, service and warranty check, as well
as doing the actual work under the guidance of mechanics which tremendously helped us in
knowing the things that we learned in practical life.

Following field works and assignments were done during our internship days:

4.1 Managerial and Supervising Works

The following tasks were handed out under the supervision of floor supervisor:

• Customer’s queries and problems were thoroughly noted, analyzed and a convenient
solution was discussed.
• Identification and drawing of solutions of the vehicles brought for servicing/maintenance.
• Opening job card and respective gate pass for all the incoming vehicles.
• Job order placement to mechanic
• Data entry on computer (details of customer, vehicles, job order, assigned mechanic and
job completion confirmation).

.2 Mechanic Work

These tasks were done under the supervision of head mechanic and floor supervisor. General
servicing as well as some basic repairing/maintenance jobs were assigned to me by the head
mechanic. Special and difficult works were also inspected.

4.2.1 General servicing

General servicing was done in 3 phases. 1 st servicing was done after the vehicle covered
20,000km distance. Similarly, 2 nd and 3rd servicing was done after 40,000km and 60,000km
respectively. The following tasks were done for servicing of vehicles.

• Changing engine oil and oil filter

• Cleaning or replacing air filter
• Changing diesel filters
• Changing of differential oil
• Changing of Gear oil
• Changing of Crown oil and Break oil
• Brakes check and adjust
18
• Washing

4.2.2 General Checkup

General checkups of vehicles include the following points.

• Report card inspection

• Distance travelled
• Brakes checkup
• Doors checkup
• Battery and lights checkup
• Coolant level, brake fluid level, wiper fluid level and power steering fluid level checkup.

4.2.3 Clutches and brake:

It includes:
• Checking front and rear brake pads.
• Checking brake oil.
• Cleaning brake shoe, disc and drum.
• Adjusting handbrake and changing cable if necessary.

4.2.4 Engine Overhauling

• It includes:
• Tappet setting
• Timing belt and fan belt check.
• Coolant level check.
• Nozzle pressure check.

4.2.5 Gear box check up

It includes:
• Checking clutch plate and pressure plate
• Changing clutch plate
• Changing gear and counter for increasing pick up

19
4.3 Case studies

During our internship period I was assigned to diagnose the specific cases, study related parts,
system and mechanism and then find out possible solution for them. The following are the
special cases or problems that I was assigned with:

Case 1

Statement of the problem: Customer came with the problem of low pickup, abnormal noise,
smokes and oil leakage from breather pipe.

Possible causes: Air filter damage.

Diagnosis: Following steps were adopted:

• Analyzed by senior technicians by observing and test drive.

• Job card was made.

• Air filter was changed.

• Servicing was done which included change of oil filter, bypass filter and engine oil.

• Engine head was opened, and tappet was adjusted.

• Vehicle was started to check the oil leakage and smoke. It still continued.

• Compression pressure of each cylinder was measured using compression pressure gauge.

• Compression pressure was found low in 1 st and 6th cylinder.

• Then the engine was dissembled, and the cylinder was taken for repairment.

• Nozzles were cleaned.

• The cylinder was returned.

• Engine was assembled.

• Test drive was done.

Findings: Smoke and oil leakage occurred from breather pipe.

20
Root cause: Air filter damage.

Days required: 10 days.

Conclusion: Regular servicing.

Case 2

Statement of the problem: Customer came with the complain of heating on 2nd gear.

Possible causes: Thermostat problem.

Findings: After the detailed inspection it was found that the thermostat valve needs to be
changed.

Solutions: Following steps were adopted to solve the problem:

• Thermostat valve was changed.

• Diesel filter was changed.

• Tappet was adjusted

Days required: 1 day

Conclusion: Customer was suggested to regularly follow up for vehicle servicing.

Case 3

Statement of the problem: Customer came with problem of sound in shifting gear 2.

Possible causes: Gear 2 or synchronizer may be damaged.

Diagnosis: Following steps were adopted:

• Analyzed by senior technician by observing and test drive.

• Problem of back compression was found.

• Job card was made.

• Gear box was disassembled.

• Gear no.2 along with synchronizer was found damaged.

21
• Gear no.2 and its synchronizer were changed.

• Gear box was assembled and fitted.

• Servicing was done which includes engine-oil, oil filter, air filter & diesel filter changed

• Test drive was done.

• After finding okay, billing was done.

Findings: Gear 2 along with the synchronizer was found defected.

Solution: Gear no.2 and its synchronizer were changed.

Days required: 1 day.

Conclusion: Customer was suggested to do the servicing on recommended time period.

Case 4:
Statement of the problem: Customer came with problem of under carriage noisy and
mileage.
Possible causes: Bushes, filters
Diagnosis: Following steps were adopted:
• Analyzed by technicians.
• Vehicle was kept in a bay and was lifted through hydraulics.
• Bushes in lower wish bone was worn and changed
• The air filter and diesel filter, filtration was not good and was changed.
• Vehicle was removed from bay and allowed for test drive.
Findings: Air filter and diesel filter was damaged along with bushes in wish bone.
Solution: Air filter, diesel filter and bushes was changed.
Day required: 1 day
Conclusion: Customer was suggested to drive carefully during shocks and periodic

Case 5

Statement of the problem: Customer came with problem of excess fuel consumption.

Possible causes: Fuel leaks, Air cleaner clogged

Diagnosis: Following steps were adopted:

• Analyzed by technicians.

• The fuel leakage was checked and was found ok.

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• Servicing was done which include change of oil filter, by pass filter, change of oil and clean
of air filter.

• Since the air filter was not in good condition so it was changed.

• Tyre pressure was also checked.

Findings: Air filter was damaged.

Solution: Air filter was changed along with servicing done.

Day required: 1 day

Conclusion: Customer was suggested to do regular follow up for vehicle servicing.

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 CHAPTER: 5

LESSON LEARNT AND SKILLS GAINED

The main objective of my internship was to familiarize me with real life working situations.
During my internship at Sipradi, I was able to enhance my technical and managerial skills.
Likewise, that period was a platform to learn other various social and organizational skills that
would help me to be a successful engineer and entrepreneur. Other various skills that I learned
during my internship can be summarized as follows:

A. Delegation of authority and responsibility.

• Employee and employer’s problems solving.
• Customer satisfaction and good customer relation.
• Increase profitability of an enterprise.
• Mobilization of workers and distribution of work load.
• Eliminate bottlenecks to avoid work congestion.
• Employee relations and increase efficiency of workers.
• Money value of time and punctuality.

Besides, I learned through experience how to interact and communicate with people. I knew
that people have different characteristics and attitudes. From the interaction with mechanics
and workers I learned how and what types of tool are to be used according to the type of cases
and how to handle and tackle different issues. Although I worked and interact with them for
a short period of time, I learned a lot from them; the skills and techniques that they shared
with me that cannot be found on the books. I learned about the management system of a
company. I learned warranty policies of different parts of automobile, for example the
warranty of an engine is 3 years. I learned about what is PDI, VI, how it is done and the
factors to be considered during PDI and VI. OJT helped me to know about different parts of
automobile and the position as well as function of these parts. Yes, it is a big deal to buy a
vehicle, but the performance of vehicle should be maintained in optimum condition. To
maintain the optimum performance, the vehicle should service periodically. The following
things are to be checked before running the vehicle:
• Different oil levels should be checked.
• Before turning on the key, the gear should be in neutral.
• Air filter should be cleaned regularly and should be replaced after cleaning three times.
• While cleaning air filter, the low-pressure air is blown from inner to outer through vertical
movement.
• Before placing air filter engine should not be started.
• Leakage from exhaust manifold should be checked for proper efficiency of turbo charger.
• The engine should be raced after placing engine in ideal for one to two minutes.
• Until the temperature of engine drops to air temperature the pressure cap of radiator should
not be opened.
• The coolant should be mixed with antifreeze as prescribed by the company.
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• The antifreeze and water mixture should be in 30:70 ratio.
• The pressure of tyre should be checked always and is as prescribed by the company.
After running vehicle for 20,000 km the following things should be done:
• King pin, steering shaft, steering linkage, propeller shaft, front and rare spring pin should
be lubricated.
• Front and rear suspension U bolt should be tightened.
• Whether the brake oil has leakage or not should be checked.
• In every six month, brake oil should be changed.

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 CHAPTER: 6

CONCLUSION

Sipradi Trading Pvt.Ltd. provides genuine parts and satisfactory servicing and maintenance
facilities with a well collaborated group of engineers and mechanics. During my period of
working, I learnt various skills and works like servicing, tool handling, customer dealing and
advising. With the help of well managed facilities and friendly staffs, I was able to learn as
well as detect and solve the various problems that may arise in the vehicles. I was able to
strengthen our theoretical knowledge into a more meaningful practical life.

My first few days were a training phase wherein I was trained for different technical tasks.
Later, I was assigned with some service engineer tasks, under the supervision of my field
supervisor. The assigned and accomplished tasks included job card entry and job order
placement, , data entry on computers, customer dealing and follow ups, problem analysis of
customers and drawing possible solution, general servicing of customer’s vehicles, special
problem diagnosis and repairs along with opportunity to dismantle the damaged and worn
automobile parts make practical learning of several components and mechanisms. Likewise, I
also gained several ideas and skills on working tools, equipment and machineries during the
course of my mechanical job completion at workshop.

Overall, Sipradi Trading Pvt.Ltd was a great place to practically learn what I had been learning
in books and the friendly environment of the company helped me a lot.

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 CHAPTER: 7

RECOMMENDATION

The Sipradi Trading Pvt.Ltd seemed to be running smoothly and performed the tasks properly,
but also there were still some drawbacks that were worth noticing. Following recommendations
could help solve such problems and benefit the company even more in the future.
a. Tools should be sufficiently provided for trainees.
b. Disciplinary and punctuality reward could be given to motivate the workers.
c. Customer care was very good. During leisure time of customer, short lessons and
courses could be given so as to help them take better care of their vehicles.

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 REFERENCES

[1]Sipradi Trading P.Ltd.Logo of Sipradi. Retrieved from

https://www.sipradi.com.np/gallery

[2]Sipradi Trading P.Ltd. Company’s Overview. Retrieved from

http://www.sipradi.com.np/company_overview

[3]Sipradi Trading P.Ltd. Mission, Vision and values. Retrieved from

http://www.sipradi.com.np/mission-and-values

[4]Sipradi Trading P.Ltd. Product. Retrieved from

http://www.sipraditrading.com.np/product_detail/93

Singh, Kripal (2004). Automobile Engineering (9th edition, vol-2). Delhi, Standard
Publishers Distributors