JOB OPPORTUNITY FOR GUEST RELATION OFFICER

We are currently seeking a GUEST RELATIONS OFFICER (Chinese speaking) for our Dive and Watersports
Centre in Dive, Excursions and Water Sports Operation on a 5 Star Luxury Resort in the Maldives. This
position is available from January 2020.

Reporting to the Dive & Watersports Manager, you will be responsible for:

• Accurately conveying information to guests of the dive and watersports facilities and services.
• Arranging and attending guest activities and excursions.
• Fulfilling the guest special requests.
• Attending and solving any guest issues or complaints.
• Actively seeking out guest feedback and anticipating guest needs.
• Assisting Base Manager with planning and scheduling excursions and boat movements.
• Manning the Dive and Watersports Centre.
• Providing sales assistance for dive and watersports equipment.

Qualifications/Experience:

• Previous experience in similar position within a resort, or other customer service-based position.
• High level of written and spoken English and Chinese, any other language is an added advantage.
• Hotel school graduates and / or experience in a similar position.
• Outgoing personality who fosters customer relation.
• Computer literate.
• Experience in working in a multicultural team.
• Flexible working hours, hands on, patient, punctual and highly service oriented.
• Outgoing and social personality.
• Strong desire to provide memorable guest experiences by exceeding expectations.

If you believe the above fits your skills, character and personality, then please send your resume with a recent
picture of yourself and contact information for two referees to jobs@silversands.com.mv

*Please do not apply if you are unable to speak English and Chinese

DEADLINE: 10th January 2020