Curie - 5003X - D - G L2E Repair Document V1.0

L2E Repair Document TCL Communication Ltd.
Curie
5003X/D/G
Note: this manual can be modified without prior notice on the characteristics of described
equipment. Please download from Support website for the latest versions.
Rev. Page
1.1 Curie_5003X_D_G Level 2E Repair Document 1/42
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
V1.0 2019/1/9 Preliminary Draft Lianqing. XU Misty Zhao Eason Wang
Rev. Date Modification description Prepared By Checked By Approved By
Rev. Page
Content
1. L2E repair process ...................................................................................................... 4

2. Warranty Check and Visual Inspection ..................................................................... 4
2.1 Warranty confirmation of L1 ...................................................................................... 4
2.2 Visual mechanical check ........................................................................................... 5
3. Pretest .......................................................................................................................... 5
4. SW download ............................................................................................................... 8
4.1 SW download process ............................................................................................... 8
4.1.1 Driver installation .................................................................................................... 8
4.1.2 Unchanged CU reference software upgrade process ............................................. 9
4.1.3 Changed CU reference software upgrade process .............................................. 12
5. Disassembly and assembly Curie ............................................................................ 16
5.1 ESD Safety .............................................................................................................. 17
5.2 Disassembly tool ..................................................................................................... 18
5.3 Disassembly process .............................................................................................. 19
5.4 Reassembly process ............................................................................................... 32
6 Level 2 repair ............................................................................................................... 35
7 L2E repair ..................................................................................................................... 36
7.1 Position of components on PCBA for L2E repair ..................................................... 36
7.2 Trouble shooting for common failures ..................................................................... 40
7.3 L2E spare part list.................................................................................................... 41
8 PCBA exchange ........................................................................................................... 41
9 Functional test ............................................................................................................. 42
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1. L2E repair process
Please refer to <L2E repair process> in support (CSS/RSH) website for details.
2. Warranty Check and Visual Inspection
2.1 Warranty confirmation of L1
 IMEI check:
1) Power on the handset, enter ”Settings”->“System”-> “About phone”-> “Status” -> “IMEI information”;
2) Input *#06# on dial pad screen.
 Humidity sensitive label check:
If humidity sensitive label is not good, the cell phone will be considered as out of guarantee.
1). Liquid was detected by humidity sensitive label.
2). Position of humidity sensitive sticker (in the battery jar).
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2.2 Visual mechanical check

Please refer to <Visual mechanical check> in support (CSS/RSH) website for details.
3. Pretest
1) Check that the SIM card and SD card are set correctly.
2) Power on the cell phone.
3) If the cell phone asks to input NCK code, this means it is SIM locked and can only be worked with
dedicated SIM card. Use the correct SIM card.
4) Power on the product to launch the SDT/MMI test.
a. Using Smart Diagnosis Tool to proceed with the test, for detail instruction of test with
Smart Diagnosis Tool, please refer to < Smart Diagnosis Manual > in support (CSS/RSH)
website.
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Please always use the latest version of the software downloading tool in order to take advantage
of the latest improvements. This SmartDiagnosis tool can be downloaded from support website
(CSS/RSH)
Below are the testing items that are not involved in the SDT test, please do an extra
manual test on them by referring to part B (Manu test code) hereafter:
TP RAW DATA TEST
a) Follow the instruction to test “TP RAW DATA TEST”(Don’t touch the screen);
b) Press “PASS” to continue if “TP RAW DATA” functions well.
TP LOCK TEST
a) Follow the instruction to test “TP LOCK TEST”(press power button);
b) Press power button again to light on the screen;
c) Press “PASS” to continue if “TP LOCK TEST” functions well.
FM RADIO
a) Follow the instruction to test “FM RADIO” by inserting headset;
b) Press “PASS” to continue if “FM RADIO” functions well.
GPS
a) It will check the GPS calibration automatically;
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b) Press “PASS” to continue if “GPS” functions well.
CALL
a) Follow the instruction to test “CALL”, select “Yes” to dial 112;
b) Press “PASS” to continue if “CALL” functions well.
b. Manu test code
Type *#2886# in dial pad to enter MMI test mode, you will then see the interface displaying
the SW version. Select “Auto” to start the auto test, or select “MANU” to do the MMI test
manually.
If one of the tests fails during “Auto” test mode, it will display “Failed: xxx”. In this case, either
press ‘Next’ to go on test or press ‘RETEST’ to retest this item or press ‘END’ to Power off.”
For detailed instruction of each test item, please refer to <MMI TEST> video in support
(CSS/RSH) website.
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4. SW download
The minimum requirements to perform a software download are as follow:
1. Product with Fully charged battery
2. PC with below configurations
CPU: Quad core 1.25GHz
RAM: 1GB DDR3
Operation system: Windows2000/XP/Vista/Windows 7/8/10
USB port
Internet connection with minimum internet speed of 8Mb/s
3. SW download tool
Please use the dedicated software downloading tool (DL Tool) “Curie_After_Sales_Tools” for
this product.
Please always use the latest version of the software downloading tool in order to take
advantage of the latest improvements. This DL tool can be downloaded from support website
(CSS/RSH).
4.1 SW download process

4.1.1 Driver installation
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4.1.2 Unchanged CU reference software upgrade process
Below 4 steps are suitable for unchanged CU reference upgrade.
Step1: Go into software upgrade interface, input account & password (Same with Sugar), then click
“Login” icon.
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Note: The account & password of < Curie_After_Sales_Tools > and Sugar are shared.
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Step2: Load the target software version file.
Step 3: Start the download after target software loading complete.
a) Remove your phone battery, press “Start” button to start download
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b) Press and hold the “Volume down” button on your phone-> Connect your phone to PC by using
USB cable-> Install your phone battery.
c) Release the “Volume down” key until the download progress is shown in the window.
Step 4: Download finished.
4.1.3 Changed CU reference software upgrade process
Below 5 steps are suitable for changed CU reference upgrade from software A to software B.
Note: The original CU Ref (software A) and Target CU Ref (software B) must be UNLOCK version and
with the same Code Name. (Refer to tracking sheet for UNLOCK version details)
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Step1: Go into software upgrade interface, input account & password (Same with Sugar), then click
“Login” icon.
Note: The account & password of < Curie_After_Sales_Tools > and Sugar are shared.
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Step2: Load the target software version file.
Step3: Set the target CU reference.
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Step 4: Start the download.
a) Remove your phone battery, press “Start” button to start download;
b) Press and hold the “Volume down” button on your phone-> Connect your phone to PC by using
USB cable-> Install your phone battery;
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c) Release the “Volume down” key until the download progress is shown in the window.
Step 5: Download finished.

For example: Software had changed from ALRU to ALWE, and CU reference also changed from 5003D-
2AALRU1 to 5003D-2AALWE1
5. Disassembly and assembly Curie
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5.1 ESD Safety
a) Do not start the disassembly process if without ESD protection, suggest sticking a warning poster
on the wall in the work room
b) Below is the ESD set up for the workbench in the work room
c) Make sure the personal ESD protection is ready before entering the work room
No. item Picture of sample
1 ESD glove
2 ESD smock
3 ESD wrist strap
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4 ESD shoes
d) Detect the wrist strap is working good by using ESD wrist trap tester, as below
Low:< R<800KQ
Normal: 800KQ≤R≤9MQ
High: R>9MQ
5.2 Disassembly tool

You may use the following tools during the disassembly and reassembly procedure:
Required
No Item Picture Remark
or not
1 Plastic flake 
2 Tweezers  Anti ESD
3 Pry Bar 
4
Screws
driver 
Electric Set the torque
5 screws
driver
 base on the
size of screw
SIM card
6
pin
7 Suction cup 
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8 Solder iron 
9
Hot wind
gun 
10
Heating
station 
Simply PN:
11 pluck TP
JIG
 WAA3630UC002
5.3 Disassembly process

The complete disassembly guide are described in the following for your reference only, you can
selectively (except disassembly and assembly method which needs to be followed carefully)do some of
those steps according to the spare part which you need to replace.
The steps of disassembly Curie are as below.
Step1: Separate and remove Furnished battery cover.
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Separate and remove
Furnished battery cover
manually or by using plastic
flake.
Zoom
up
Step2: Separate and remove battery, SIM/SD card in sequence.
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Warning：
a) Improper operation on battery will cause high risk for fire or burning. Thus please follow up the battery
disassembly guidance strictly and pay high attention to the WARNING part. Do not disassemble battery
unless it is necessary.
b) Potential for fire or burning. Do not puncture, crush, or heat the battery. Strictly avoid using sharp tool to
pry up battery. Fire extinguisher is needed for emergency.
c) The battery can be re-used after disassembly if it is normal.
d) Storage relative humidity at 45% ~85%
e) Storage for batteries between -20°C ~ 20°C
Separate and remove
battery, SIM/SD card in
sequence.
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Step3: Firstly remove 12 pcs screws on the phone; then remove Furnished frame.
There’re 12 screws on the

phone.
: 12 screws
If you use electric screws
driver, the screw torque is
as below.
PN : BMA1430265C3
Screw torque: 0.7kgf.cm
Remove the 12 screws on

the phone by using screws
driver or electric screws
driver.
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Separate Furnished frame
by using Pry Bar & plastic
flake.
Note: As ANT is stuck on

the bottom part of frame,
Zoom Zoom please do not separate
“Plastic operation restricted
area” by using plastic flake
when disassembling frame.
1) Pry up Furnished frame

from left side by using
Pry Bar (Flat side) and
slide along left side to
side key part.
Note: Pry up Furnished
frame from “Green” line by
using the Flat side of Pry
Bar.
2) Loosen 1 side of
Furnished frame by
using plastic flake.
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3) Pry up the other side by
using Pry Bar (flat side)
as above way 2).
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Step4: Separate some components and disconnect connectors as below; remove main (sub) PCBA.
1. Side key
2. Side key FPC
3. TP FPC connector
4. Vibrator
5. RF cable connector(on
main & sub PCBA)
6. LCD FPC connector
7. Main-sub FPC connector
Remove Side key, loosen Side

key FPC, TP & LCD connector
and RF cable, separate
vibrator from Furnished front
casing.
Note:
(1) As FPC is easy to get
damaged, please be careful.
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(2) Do separate RF cable by
using tweezers as shown;
Don’t separate RF cable
manually.
Separation complete.
Remove main & sub PCBA

from Furnished Front casing
by using plastic flake.
Step5: Separate and remove some components and TP/LCD.
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There are some components
and rubbers are shown in the
left pic.
1. Vibrator
2. Front camera
3. Rear camera
4. Side key FPC
5. Speaker & receiver (2 in 1)
6. RF cable
Separate and remove camera,

speaker (receiver, 2 in 1) and
RF cable by using tweezers.
Take speaker for example.
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Remove side key FPC &

vibrator by using solder iron.
Take Side key FPC for
example.
Temperature: 330±10℃
Note: Pay attention to

components & metal part in
the 2 blue circles as shown
while removing.
1. Furnished front casing

2. Sub PCBA foam1
3. Sub PCBA foam2
4. Main PCBA
5. Speaker & receiver (2 in 1)
6. Side key FPC
7. Rear camera
8. Front camera (with
supported foam)
9. Vibrator
10. RF cable line
11. Sub PCBA adhesive
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Separate and remove LCD
and TP from Furnished
Front casing.
(1) Preheat Furnished Front

casing (With LCD &TP) by
using heating station.
Note: The temperature of

heating station is 80~100℃,
the heating time is about
40s.
(2) Separate TP by using

Simply pluck TP JIG and
plastic flake.
Simply pluck TP JIG’s

PN: WAA3630UC002
Note: Please be careful and

don’t break FPC (especially
TP FPC) while prying up TP
part by using jig.
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(3) Slowly take out the TP
FPC and TP from Furnished
Front casing by hand.
Note:
TP FPC’s position on
TP module is shown
as left pic 1. The area in blue frame
is forbidden to slide
plastic flake to avoid
damage FPC.
2. Please carefully
separate TP FPC from
Furnished Front casing
before taking out the TP
module.
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(4) Carefully pry up LCD by
using pry bar or plastic flake.
Then separate LCD from
right to left as shown.
(5) TP & LCD disassembly

complete.
1: Furnished front casing
(LCD and TP have
separated);
2: LCD conductive tape 1;
5: LCD;
6: Touch Panel;
7: TP foam;
Step 6: Disassemble complete
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1. Furnished Front casing 2. LCD conductive tape 1 3. LCD conductive tape 2
4. LCD conductive tape 3 5. LCD 6. Touch Panel
7. TP foam 8. Furnished frame 9. Speaker
10. Front camera 11. Rear camera 12. Vibrator
13. Screws 14. Furnished battery cover 15. Battery
16. RF cable line 17. Main PCBA 18. Side key FPC
19. Side key 20. Sub PCBA foam1 21. Sub PCBA foam2
22. Sub PCBA 23. Sub PCBA adhesive
Note: Actual Spare Part List depends on the CU reference. Please check with RSH website or SCS
system for the spare part list of specific CU.
5.4 Reassembly process
Please make reference to the disassembly process for assembly reverse an order of the disassembly
steps.
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Attention:
 Before assemble PCBA on the Furnished Front Casing, you must confirm that Rear camera, Front
camera, Vibrator and Side key FPC had assembled on the PCBA correctly.
 Pay attention to the Rear camera’s direction when assemble it on PCBA.
 Pay attention to the Vibrator’s polarity when assemble it on PCBA by using solder iron.
Temperature: 330±10℃
 Pay attention to components & metal part in the 2 red circles as below when assemble Side key
FPC on PCBA by using solder iron.( Temperature: 330±10℃)
 There are 2 assembly methods on Speaker & receiver (2 in 1) and both are OK.
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 Before assemble PCBA on the Furnished Front Casing, you must confirm that Sub PCBA
conductive foam 1, Sub PCBA conductive foam 2, MIC rubber and Sub PCBA adhesive had
assembled on the Furnished front casing correctly.
 For TP module reusing, it is suggested to paste the TP foam on the TP module by using below
auxiliary fixture.
Note: The TP module adhesive area must be clean before pasted
No Description JIG PN Comment Pic
1 TP mylar stick jig WAA1N004C002 Only for Curie
 It is suggested to press Touch panel by using below auxiliary jig after TP&LCD assembly completes.
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No. Description JIG PN Time F(kgf) Comment
1 TP press adaptor WAA1N00UJ002 10s 65.4 Only for Curie
General jigs, for

2 Press platform WAA00002U002 - -
all models
 For RF cable line assembly, please refer to below pic.
 Before assemble the Furnished frame, please make sure that Side key is assembled well as below.
6 Level 2 repair
This chapter describes the Level 2 repair that can be done without any diagnostic equipment.
Please refer to <General L2 trouble shooting V1.1> in support (CSS/RSH) website for details.
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Note:
1) There is no specific main-sub connector on main PCBA and it is integrated on LCD connector;
2) As Curie doesn’t have NFC function, please just ship when doing L2 trouble shootings;
3) As Curie Speaker & receiver are integrated together, please pay attention when doing L2 trouble
shootings;
4) As Curie doesn’t have Fingerprint function, please just ship when doing L2 trouble shootings;
5) As Curie doesn’t have Light Sensor function, please just ship when doing L2 trouble shootings;
6) For Curie P-sensor, there is a rubber integrated on Furnished front casing and it is non-removable;
7) In case the Level 2 repair can’t solve the problem, for L2 repair center, please exchange the PCB.
7 L2E repair
Before performing the following troubleshooting operations, please make sure the software of the
device is in good condition and restored to default settings.
7.1 Position of components on PCBA for L2E repair

 Main PCBA (Side A)
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35
16
26
10 15
1
2
13
4
3
17
8
8
 Main PCBA(Side B)
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35
25
24
19
12
18
14
7
6
33
5
11
28
27 27
 Sub PCBA(Side A)
33
23
20 22
21 29 32 31 30
 Sub PCBA(Side B)
22 34
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The NO in below table corresponds to the NO in the 4 illustrated figures above.
Note: Please always refer to SCS system for the latest spare part list.
NO Position Description Related Issue

Power on/USB recognition/Charging/SIM (TF)
card
1 U2100 CPU
recognition/Audio/Vibrator/Camera/TP/Display
/Led/MIC/Headset
2 U0500 Flash Power on
Power on/USB recognition/Charging/SIM (TF)
card
3 U0200 PMU
recognition/Audio/Vibrator/Camera/TP/Display/Le
d/MIC/Headset
4 X2300 Crystal Power on/USB recognition issue
5 RV1101
6 RV1102 Side key protective tube Power on/Volume issue
7 RV1104
8 J1001 Battery connector Power on/Charging issue
9 L0801 Backlight Inductor
10 U0801 Backlight driver Display issue
11 J0801 LCD connector
12 J0803 TP connector TP issue
13 U1001 Charge IC Charge issue
14 D0908 Rear Flash LED Rear Flash LED issue

15 J0904 Rear camera connector
Rear/Front camera issue
16 J0903 Front camera connector
17 U0701 Audio-PA
18 J0701 Speaker antenna Speaker/Receiver issue
19 J0702 spring/contact
20 RV1004
USB protective tube
21 RV1005 USB recognition issue
22 J0101 USB connector
23 J0102 Main-sub FPC connector
24 J1401 BT/WIFI/GPS antenna
WI-FI/BT/FM/GPS issue
spring
25 J1402
26 U1101 G-sensor IC G-sensor issue
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J1201/J12
27 SIM Card connector
02
SIM/TF card recognition issue
28 J1203 TF Card connector
29 J0104
30 J0105
Antenna spring
31 J0106 No/Weak signal issue
32 J0108
J0601/J01
33 coaxial connector
07
34 J0103 MIC(main) MIC issue
35 J0711 Headset connector Headset/FM issue
7.2 Trouble shooting for common failures

Please refer to <General L2E trouble shooting V1.0> in support (CSS/RSH) website for details.
Note:
1) As Curie doesn’t have pull-up resistor( for TP, sensor & camera part), please just skip when doing
the L2E trouble shooting;
2) As Curie Speaker & receiver are integrated together, please pay attention when doing L2E trouble
shootings;
3) As Curie doesn’t have NFC function, please just skip when doing the L2E trouble shooting;
4) As Curie doesn’t have TF card protective capacitor, please just skip when doing the L2E trouble
shooting;
5) As Curie main-sub FPC is integrated on LCD (FPC), please pay attention when doing L2E trouble
shootings;
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6) As Curie doesn’t have Compass function, please just skip when doing the L2E trouble shooting;
7) As Curie doesn’t have Light sensor function, please just skip when doing the L2E trouble shooting;
8) As Curie doesn’t have P- sensor IC, please just skip when doing the L2E trouble shooting;
9) As Curie doesn’t have 4-in-1 connectivity chip, please just skip when doing the L2E trouble shooting;
10) As Curie doesn’t have Fingerprint function, please just skip when doing the L2E trouble shooting;
7.3 L2E spare part list

Below table lists 5003D L2E spare parts, which is just for reference.
Note: The SPL here is just for reference. Actual Spare Part List depends on the CU reference. Please
check with RSH webshop or SCS system for the spare part list of specific CU.
8 PCBA exchange
For L2E repair center, if L2E repair does not solve the failure, it is mandatory to change the PCBA and
follow the process as below.
Please DO upgrade software and test again before exchanging the PCBA.
1) Collect the PCBA (without accessories, LCD and camera). MIC should be enclosed when you
exchange the PCBA.
2) Fill in the record sticker with IMEI number, fault code, short code, Hardware Technical Level and
software version.
3) All the defective PCBAs should be sent to RSH. If RSH send defective PCBAs for L3 repair, please
DO follow the packaging requirement mentioned in TN14011.
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9 Functional test
During the function test, the following items must be checked and validated.
1) Cosmetic aspect of the handset.

2) The Software Technical sticker state on the Board.
3) Upgrade software of handset.
4) Switch on the handset.
5) Default welcome message.
6) Enter *#2886# at the dial mode to start the MMI test or using Smart Diagnosis Tool to do the test.
7) Perform a RF test according to the instruction and scripts available in the support website.
If you have any question or problem, please feel free to contact us

Thanks for your cooperation.
TCL Communication Ltd.

Global Customer Service TS Dept.
Jan. 9th, 2019
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L2E Repair Document TCL Communication Ltd.

1.1 Curie_5003X_D_G Level 2E Repair Document 1/42

V1.0 2019/1/9 Preliminary Draft Lianqing. XU Misty Zhao Eason Wang

Rev. Date Modification description Prepared By Checked By Approved By

1.1 Curie_5003X_D_G Level 2E Repair Document 2/42

1. L2E repair process ...................................................................................................... 4

1.1 Curie_5003X_D_G Level 2E Repair Document 3/42

2. Warranty Check and Visual Inspection

2.1 Warranty confirmation of L1

2) Input *#06# on dial pad screen.

 Humidity sensitive label check:

1). Liquid was detected by humidity sensitive label.

2). Position of humidity sensitive sticker (in the battery jar).

1.1 Curie_5003X_D_G Level 2E Repair Document 4/42

2.2 Visual mechanical check

2) Power on the cell phone.

dedicated SIM card. Use the correct SIM card.

4) Power on the product to launch the SDT/MMI test.

1.1 Curie_5003X_D_G Level 2E Repair Document 5/42

TP RAW DATA TEST

b) Press “PASS” to continue if “TP RAW DATA” functions well.

a) Follow the instruction to test “TP LOCK TEST”(press power button);

b) Press power button again to light on the screen;

c) Press “PASS” to continue if “TP LOCK TEST” functions well.

a) Follow the instruction to test “FM RADIO” by inserting headset;

b) Press “PASS” to continue if “FM RADIO” functions well.

a) It will check the GPS calibration automatically;

1.1 Curie_5003X_D_G Level 2E Repair Document 6/42

a) Follow the instruction to test “CALL”, select “Yes” to dial 112;

b) Press “PASS” to continue if “CALL” functions well.

b. Manu test code

1.1 Curie_5003X_D_G Level 2E Repair Document 7/42

1. Product with Fully charged battery

2. PC with below configurations

CPU: Quad core 1.25GHz

RAM: 1GB DDR3

Operation system: Windows2000/XP/Vista/Windows 7/8/10

Internet connection with minimum internet speed of 8Mb/s

4.1 SW download process

1.1 Curie_5003X_D_G Level 2E Repair Document 8/42

4.1.2 Unchanged CU reference software upgrade process

Below 4 steps are suitable for unchanged CU reference upgrade.

1.1 Curie_5003X_D_G Level 2E Repair Document 9/42

1.1 Curie_5003X_D_G Level 2E Repair Document 10/42

Step2: Load the target software version file.

Step 3: Start the download after target software loading complete.

a) Remove your phone battery, press “Start” button to start download

1.1 Curie_5003X_D_G Level 2E Repair Document 11/42

Step 4: Download finished.

4.1.3 Changed CU reference software upgrade process

1.1 Curie_5003X_D_G Level 2E Repair Document 12/42

1.1 Curie_5003X_D_G Level 2E Repair Document 13/42

Step2: Load the target software version file.

Step3: Set the target CU reference.

1.1 Curie_5003X_D_G Level 2E Repair Document 14/42

Step 4: Start the download.

a) Remove your phone battery, press “Start” button to start download;

1.1 Curie_5003X_D_G Level 2E Repair Document 15/42

Step 5: Download finished.

5. Disassembly and assembly Curie

1.1 Curie_5003X_D_G Level 2E Repair Document 16/42

3 ESD wrist strap

1.1 Curie_5003X_D_G Level 2E Repair Document 17/42