Chapter 2: Service Menu

DXi8500 Service Menus

• Upload Turbo PFK file - this option allows you to upload a PFK file
to an Array module.
• Show Encryption Status - this option displays the Data-at-Rest
Encryption status for each LUN.
• Manufacturing - these tools are specific to manufacturing and
should not be used.

Factory Detect Hardware

You can use the Factory Detect Hardware option to create a factory list
of detected hardware.
You should run Factory Detect Hardware when:
• New hardware is added, or existing hardware is replaced, on the
DXi8500.

Note: It is not necessary to run Factory Detect Hardware after a

storage capacity expansion, after replacing a drive, or after
upgrading a 1 GbE network card to a 10 GbE network card.

• Hardware status functions display incorrect or incomplete

information.
Factory Detect Hardware should show all components to be up and no
component in an error status. If there are errors, make sure the new
hardware is installed correctly.

Note: Hardware status functions may display incorrect information

while Factory Detect Hardware is running.

To perform a factory detect hardware:

1 Access the Service Menu (see DXi8500 Service Menus on page 73).
2 From the Service Menu, type the option for Hardware
Configuration and press <Enter>.
3 From the Service Hardware Configuration Menu, type the option
for Factory Detect Hardware and press <Enter> to create a
factory list of detected hardware. This will take several minutes.
4 When complete, type q to return to the Service Menu.

Quantum DXi8500 Field Service Manual 81