You are on page 1of 59

MCA MONTESSORI SCHOOL

THE LEVELS OF JOBS SATISFACTION AND MORALE OF ELEMENTARY


TEACHERS IN MCA MONTESSORI SCHOOL

Samantha Aubrey Nogales


Stephanie A. Benga-Oras
Shyrine G. Cadorna
Kiez-l Reece E. Palas
Jayzel Maralli
Christopher Ramos
Christian Cereno
Enrico F. De Jesus
Submitted In Partial Fulfillment of the Requirement In PR II
Senior High School Department
MCA Montessori School

1
MCA MONTESSORI SCHOOL

Chapter 1

The Problem and Its Background

Introduction

Organizations are facing different kinds of challenges because of the

changing nature of working environment. Achieving desired outcomes for every

company requires increasingly productivity from the employees. Thus, job

satisfaction is one of the important factors that drive the employees to a better job

performance.

Job satisfaction depicts on how an employee works based on the things he

or she is receiving or experiencing on a certain workplace. According to Angeles V.

et. al (2015) one way to identify if employees are happy and satisfied in fulfilling

their jobs. However, happy employees decreased in number especially incorporate

world as employees stay longer in their job.

Moreover, most of organizations strive for employees’ satisfaction but not all

attain this goal. Usop et. al (2013) stated that there are several factors of

employees’ job satisfaction. The leading job satisfaction contributors include

respectful treatment of all employees at all levels, compensation or pay, benefits

and job security. To overcome low morale among personnel and job satisfaction

managers, need to pay attention to the attitude displayed by their workers as this

maybe signal it one’s personnel are satisfied or not.

2
MCA MONTESSORI SCHOOL

Hence, optimistic behavior of workers in workplace depends on how

employees view their job. Furthermore, perceptions of employees towards their job

have a strong impact on how they are going to perform their tasks (Bowen, et. al

2008, cited in International Journal of Social Economics, 2014).

It simply emphasizes that job satisfaction plays a vital role in an

organization or company. Job satisfaction boosts employees’ productivity that can

possibly help their career as so as the workplace itself.

The purpose of the study is to explore the relationship between job

satisfaction and job performance of the elementary teacher of MCAMS.

Furthermore, its main objective is to determine and identify the levels of job

satisfaction of the said employees.

Theoretical Framework

The theory that the researchers used was the Hierarchy of Need Theory. It

was developed by Abraham Maslow in the year 1943 on his Motivation and

Personality book published in 1984. Abraham Maslow proposed that an individual

have his or her specific needs that are arranged in a hierarchy which is prepared

on a five level pyramid. It was used to study the impact of job satisfaction of

employees performance; An application on faculty of science and humanity.

This theory indicates, that a person or an individual has five fundamentals

need which are;

1. Physiological - It includes protection and security from physical and emotional

needs such as food, shelter, clothes and financial etc.

3
MCA MONTESSORI SCHOOL

2. Security Needs - Includes security and protection from any harm such as job

security, insurance and fair treatment.

3. Affiliation Needs - Include belongingness, acceptance and friendship.

4. Esteem Needs - Includes the need to be empowered and motivated and it also

seeks for recognition, rewards and achievements.

As applied to this study, this theory holds that researchers would expect the

independent variable which is the job satisfaction to influence or explain the job

performance of elementary teachers of MCAMS because job satisfaction is the

basis of employee's job performance, and by the help of this theory the factors and

levels are identified to satisfy and motivate an individual. Abraham Maslow's

Theory builds structure of this study because it is important to identify the levels of

needs of the employees and to increase their productivity and performance at their

workplace.

Self-actualization
Need

Esteem Need

Affiliation Need

Security Need

Physiological Need

4
MCA MONTESSORI SCHOOL

Conceptual Framework

Demographic profile of the Factors that influence the job

respondents in terms of: satisfaction of employees:

A. Length of service A. Respectful of all employees B.

B. Age Compensation or pay

C. Gender C. Benefits and job security

D. Social status

E. Educational Attainment

F. Amount of salary /month

In order to have knowledge


about our respondents regarding
to our research, the impact of job
satisfaction on job performance of
the elementary teachers of
MCAMS. We will conduct a
survey, by handing out
questionnaires. Also we will be
having a face to face interview
with the corresponding
respondents

5
MCA MONTESSORI SCHOOL

In this conceptual framework, it indicates the demographic profile of the

corresponding respondents which includes the length of service, age, gender,

social status and the amount of salary they received monthly. There are also

factors that influence the job satisfaction of the employees like respectful treatment

of all employees at all levels, compensation or pay and benefits and job security of

the workers

For effective gathering of data and information we will conduct a survey and

face to face interview to prove if there is really a significance of impact of job

satisfaction on job performance of elementary teachers of MCAMS.

Statement of the Problem

This study aims to determine the impact of job satisfaction on job performance of

elementary teachers of MCAMS. Specifically, it seeks answers to the following

questions:

1. What is the profile of the respondents in terms of:

1.1. gender,

1.2. age,

1.3. civil status,

1.4. number of years in the company, and

1.5. monthly income?

2. What is the level of morale of the respondents in terms of the following job content

factors:

2.1. assigned duties and responsibilities,

6
MCA MONTESSORI SCHOOL

2.2. recognition and appreciation, and

2.3. promotion?

3. Is there a difference in the level of morale on the job content factors of the

respondents when they are grouped by profile?

4. What is the level of morale of the respondents in terms of the following job context

factors:

4.1.interpersonal relations,

4.2.leadership/supervision,

4.3.compensation (salary and benefits), and

4.4.company policy regulation and administration?

Hypotheses

Ho1: There are no significant effects of job satisfaction in work performance of

elementary teachers of MCAMS.

Ho2: Leading factors does not influence the job satisfaction of employees.

Scope and Limitation

This study is not concerned about the relationship of work performance

rating of respondents in terms of: diversity of learners, curriculum content and

pedagogy, planning, assessing and reporting, learning environment, community

linkages, social regard for learning, personal, social growth and professional

development. It also include job satisfaction rating in terms of: school policies,

supervision, pay, interpersonal relations, opportunities for promotion and growth,

7
MCA MONTESSORI SCHOOL

working conditions, work itself, achievement, recognition, responsibility among

elementary teachers in MCA MONTESSORI SCHOOL.

Significance of the Study

The aim of the study was to identify the level of job satisfaction and morale of

elementary teachers of MCAMS. The findings of this study would benefit the

following key players;

1. To the employers and organization

To meet the working needs of their employees and to give staffs a

better feeling of belonging and worth.

2. To the employees and job seekers

It is beneficial to be aware and improve their job performance and to

become more asset to the company.

3. To the students

To inform how job satisfaction and morale affects job performance.

4. To the instructors

To provide new learnings for them to guide the students eagerly on

their upcoming journey.

5. To the future researchers

8
MCA MONTESSORI SCHOOL

This study can be a reference or guide for related literature.

Furthermore, it serves as the preview of their study instead of

scrutinizing a broad detail on different sources.

Definition of Terms

Challenge - Something that by its nature or character serves as a call to battle,

contest, special effort, etc. (Retrieved on July 5, 2017 from http://

www.dictionary.com/browse/challenge)

Compensation - the act or state of compensating, as by rewarding someone for

service or by making up for someone's loss, damage, or injury by giving the injured

party an appropriate benefit. (Retrieved on July 5, 2017 from http://

www.dictionary.com/browse/compensation)

Employee - an individual who works part-time or full-time under a contract of

employment, whether oral or written, express or implied, and has recognized rights

and duties. (Retrieved on July 5, 2017 from http://www.businessdictionary.com/

definition/employee.html)

Impact - measure of the tangible and intangible effects (consequences) of one

thing's or entity's action or influence upon another. (Retrieved on July 5, 2017 from

http://www.businessdictionary.com/definition/impact.html)

Job Performance - the work related activities expected of an employee and how

well those activities were executed. Many business personnel directors assess the

9
MCA MONTESSORI SCHOOL

job performance of each employee on an annual or quarterly basis in order to help

them identify suggested areas for improvement. . (Retrieved on July 5, 2017 from

http://www.businessdictionary.com/definition/job-performance.html)

Job Satisfaction - Job satisfaction can be influenced by a person's ability to

complete required tasks, the level of communication in an organization, and the

way management treats employees. (Retrieved on July 5, 2017 from https://

www.boundless.com/management/textbooks/boundless-management-textbook/

organizational-behavior-5/drivers-of-behavior-44/defining-job-

satisfaction-231-7247/)

Organization – a social unit of people that is structured and managed to meet a

need or to pursue collective goals. All organizations have a management structure

that determines relationships between the different activities and the members,

and subdivides and assigns roles, responsibilities, and authority to carry out

different tasks. Organizations are open systems--they affect and are affected by

their environment. (Retrieved on July 5, 2017 from http://

www.businessdictionary.com/definition/organization.html)

Productivity – a measure of the efficiency of a person, machine, factory, system,

etc., in converting inputs into useful outputs. (Retrieved on July 5, 2017 from http://

www.businessdictionary.com/definition/productivity.html)

10
MCA MONTESSORI SCHOOL

Service - intangible products such as accounting, banking, cleaning, consultancy,

education, insurance, expertise, medical treatment, or transportation. (Retrieved

on July 5, 2017 from http://www.businessdictionary.com/definition/services.html).

11
MCA MONTESSORI SCHOOL

Chapter 2

Review of Related Literature and Studies

This chapter presents the different related sources utilized by the

researchers in understanding this study on the “Level of Job Satisfaction and

Morale of elementary teachers of MCAMS”.

Foreign Literature

Several literature written by foreign proponents were read and consulted by the

researchers in order to have a better understanding of the present undertaking.

According to Boundless (2016), a site that do have a topic of Drivers

of Behavior, stated that job satisfaction plays big role in a certain work place. It

helps every employee avoid absents, tired days and day-offs because they are

enjoying their work that affects the whole team. Employees willingness to join

every task will boost and put so much effort on it once they feel satisfied.

Boundless (2016) cites the methods for increasing job satisfaction by giving job

training, incentives, and different benefits.

Furthermore, Lestari (2012) said that the collection of feelings and

beliefs that people have about their current job pertains to Job Satisfaction while

Job Performance is a work performance that being shown by people in terms of

expected quantity and quality of their job. It is said that an organization guarantee

that a worker does his/her job well by providing rules and regulations and rewards

12
MCA MONTESSORI SCHOOL

and punishments. He emphasizes that when a worker's attitude is related to his/

her job performance, job satisfaction will affect job behavior.

Similarly, Birmingham (2012) stated that higher level of determination

or employee’s feeling that he or she is existing at workplace has a positive effect

on employee’s well-being and gives them job satisfaction.

Upadhyay and Gupta (2012) concluded that communication plays a

vital role in increasing the satisfaction of an employee. High morale of an

employee is directly inclined with their satisfaction. Welfare measures and work

experience does not show relativity with the employees’ satisfaction. Therefore, its

recommended that company should provide for adequate welfare measures but

should not burden itself by increasing the cost part of it in greed to earn the

competitive edge and declare itself as most desired company. Other factors like

good and open communication, providing motivating factors, empowerment etc.

should be taken into consideration for increasing the employee satisfaction level.

Based on Performance Magazine (2015), employee satisfaction

means and how does it differ with employee engagement. The magazine stated

that employee satisfaction pertains to employees' happiness about on his/her

work. The concept of this word (employee satisfaction) is implying that the workers

are being committed on their work if they are feeling happy and satisfied.

MacVean (2013) found out that there's a better way of boosting

employee's productivity at work. Employers who are giving awards to their

employees won't triggers them to do better. Therefore, an employer who wants to

13
MCA MONTESSORI SCHOOL

have a high satisfaction with their employees should start giving money to have

their freedom of handling what they are really wanted to receive.

In addition, based on Forbes Magazine (2016), managers should

create incentivized goals, incentives like watches, monthly home cleaning services

and a trip to places might not be in every business’ budget. Find or search out

what your employees see as an added value and start from there. Regularly

acknowledge accomplishments, people tend to have their hard work recognized.

Saying praising words that can help to boost employees’ performance is

necessary. Giving positive recognition is one way that has a massive impact on

morale. Keep employees on the loop, this resonates positively by ensuring

everyone feels like part of the team and stays-in-the-know.

In contrary, McFarlin (2017) asserted that if there's no satisfaction

between employees/workers, there will be an absence of productivity in the

workplace. Job stress is one of the effects of low job satisfaction saying that,

workers who are feeling unsatisfied experience stress that results to them not to

enjoy their job. Poor overall morale is something to do with their attitude. It is said

that an individual's negative aura easily spread and makes other workers feel

negative too. Lack of productivity is the result of low job satisfaction and low

employee morale. Employees will decline the productivity if one of them can't

focus on his/her work.

An online news site, Chicago Tribune (2013), carried out a survey in

the workers of transportation and utilities. It results that there are still some

14
MCA MONTESSORI SCHOOL

workers who are feel unsatisfied but the good thing is, there are more workers who

feel satisfied with their work.

Moreover, according to Lynn Franco (2012), job satisfaction has

been sliding for years across all age and income brackets. To build trusts, bosses

should aim for good communication with staffs, while keeping them challenged

and engaged. “Employers have to get better at eliminating the energy vampires

that are sucking everyone dry and understand that what makes work fun for

people is being highly productive and successful.” Emmerich said.

Local Literature

Literature written by Filipino authors were used as a basis for the present

investigation.

Managers nowadays considered job satisfaction as one of the complex

areas they encountered when it comes to managing their employees. The impact

of job satisfaction to the workers affects their productivity and creativity. Hence,

satisfactions of employees have not even received proper attention from neither

government, experts, nor managers of various business organizations (Toledo,

20l4).

In connection, Calaguan (2016) stated that job satisfaction refers to

people’s reactions and feelings towards their respective jobs. It is an indicator of

emotional well-being or psychological health. Moreover, subjective well-being

pertains to how people evaluate their lives which may include cognitive judgments

15
MCA MONTESSORI SCHOOL

and affective evaluations. With the aim of knowing the possible relationship

between job satisfaction and subjective well-being.

Additionally, Mithra (2013) pointed out that job satisfaction is recognized as

a critical issue in the organization job satisfaction was defined in many ways, but in

a narrow way. It is the response of an employee to his or her job. Job satisfactions

of an employee also have factors that affect its performance towards the job. To

enumerate, factors that drive the employees to have unsatisfying job content are;

having lack of job security, unfavorable working conditions, low salaries, work

stress, and lack of proper orientations and trainings (Graaf-Zijl, 20l2).

In the journal of Sharma (2012), being optimistic leads to new perspectives

and opportunities. In addition, being a critical thinker results in having positive

attitude. However, negative emotions will affect person’s mindset whereas it can

change your thinking from being open to narrow minded. People who practice

positivity are more likely to build new skills and social connections, acquire new

knowledge and reach for bigger goals.

Moreover, Derming (2014) discussed that leaders of the organization has

the ability to create a high level of job satisfaction. A motivating environment is one

that gave workers a sense of pride on what they do. The aim of leadership should

be to improve the performance of man and machine, to improve quality.

Hence, Pilarta (2015) described that a business' success or downfall is a

result of the employees’ performance. The author also determined the factors that

16
MCA MONTESSORI SCHOOL

affect job satisfaction of teachers at Abra state Instituted of sciences and

technology.

In that case, according to Adina (2015), Filipino workers who have a longer

length of years in working are the ones who feel unsatisfied compared to the

employees who have a shorter length of years or just graduated. She also shared

that employees' satisfaction affects the employers and highlighted the regular

salary reviews that makes them more committed on their work, as well as the

training and different programs. She also added that even if an employee is

satisfied, he/she is still deciding to shift for a new career and it results them to

become more successful with a higher percent.

Likewise, Jayaram (2015) reported that employees in the Philippines are

less satisfied with their jobs. Length of their service and levels or position in the

organization has an impact on their satisfaction at their job. The author

concluded that a new employee has greater satisfaction, than those employees

who are more than a year. Factors that affect employee satisfaction are salaries

and wages, Incentives, and other benefits.

In contrary, Hernandez (2017) revealed that Filipino workers or

employees are the happiest and the most satisfied workers in Southeast Asia

according to the Job Street survey. She also added that Filipino workers,

especially those who are just starting their career by now are the happiest

because they tend to look for the future ahead of them that results to a better

performance and job satisfaction. However, she included some factors that

17
MCA MONTESSORI SCHOOL

highly affect Filipino workers to be unsatisfied with their work such as low

wages, training and other benefits.

Foreign Studies

Studies conducted by foreign authors were utilized by the researchers for better

understanding to the present study.

Shmailan (2016) asserted that employee satisfaction and employee

engagement is directly inclined with one another. It is also essential for the

organization to identify factors that satisfy and motivates their employees. If an

employee has low engagement, it tends to result in poor performance.

Understanding the whole organization is important as the employees become the

ambassadors. Making an employee engagement plan can help increase the

productivity at workplace.

Furthermore, Indermun (2014) stated that staff’s job satisfaction and

motivation to work is important to achieve and sustain themselves if they want

to remain competitive and produce valuable products.

On the journal of Rewa (2015), it discussed the differences between high

morale and low morale among employees. It shows that if an employee has a high

morale, he will be happy and satisfied that makes him/her contribute meaningfully.

It will make the whole organization benefit and sustained their specific target.

Moreover, based on SHR Magazine (2016), there are aspects of job

satisfaction and factors directly related to employee engagement; career

18
MCA MONTESSORI SCHOOL

development, compensations and benefits, the environment or workplace, the

relationship between management and engagement behavior. Things such as

respectful treatment of all employees at all levels, compensations and benefits,

and job security are the most leading job satisfaction contributors.

Similarly, according to Bakotic (2016), there's a connection between

organizational performance and job satisfaction. It highly shows that organizational

performance is depending on their worker job satisfaction. Additionally, workers

who have their satisfaction, lends their time with their work and even use their

personal time just to use it on their work. It can be seen among their performance.

Each worker's productivity contributes to whole organization, that's why there is a

strong connection between them.

Under those circumstances, Ms. Vartikka Indermun (2012) asserted that an

academic in Human Resource Management, was necessary to the organizations

to ensure their employees were giving their best to perform in the workplace to

maintain a competitive advantage over other organizations. The study shows that

happy employees are more enthusiastic and display high levels of performance

and productivity. While droopy employees show signs of low productivity, and may

frequently absent from work. Managers need to understand that a positive work

life can lead to increase in employee’s performance. Having low job satisfaction

can lead to low morale.

Accordingly, Vikram et. al, (2014), reported that HRM Practices such as

orientation, training, teambuilding, rewards, performance appraisal and

19
MCA MONTESSORI SCHOOL

compensation have significance effect of employees’ job satisfaction. According to

Mitchell and Lasan (2013), tells us that job satisfaction and job performance of

employees are frequently studied attitude.

In relevance, Kyndt (2015) applied a study to analyze the reasons why

some employees look for another job and others stay in their current workplace.

The study concluded that, learning opportunities has a very crucial role when it

comes in retention. It has significant purpose where one can able to learn new

things on the job that will enable the employee to be creative and influence other

co-employees. Thus, employees who feel comfortable in the organization stay

longer in their job.

As what discussed in Entrepreneurial Article (2013), 40% of the general

population employees in the U.K. said they believed their leader behaved in an

ethical way. The researchers found out that 21% of U.K. employers categorized

themselves as a “purposeful” leaders. They also gave themselves a high rating

when it comes to communicating a clear vision and their commitment to

stakeholders. 46% of employees who thought their leader behaved ethically are

also satisfied with their job. “The traditional focus on leader behaviors only goes so

far as to develop their ability to perform in a role.” Shantz explains.

In either case, a workplace in Ondo State, Nigeria (2015), implies that a

good communication and interaction highly creates good morale between

employees and their environment. The employees will be motivated if there is an

understanding according to this journal. And by that, productivity will also increase.

20
MCA MONTESSORI SCHOOL

As what is stated on this journal, there are some factors that makes the employees

work better like the ambiance and characteristics of the place. Comfortableness in

the place and the people helps the workers not to start accidents and associate

with findings among their co-workers.

Local Studies

Francisco (2015), tells that it is significant to understand the influence of

Job satisfaction of employees on their productivity at work, The findings of the

study indicates relationship of job satisfaction and performance at work. The way

managers or management treats their employees has an effect or impact on its

productivity, if they treat an employee well and fairly, Employees will help in to

boost the business or organization. If they treat an employee as nothing,

Employees will not engage themselves in the business.

Nevertheless, Noe, et al. (2013), asserted that job satisfaction has three

aspects. Values are one of the aspects of a job satisfaction. These are related to a

person’ consciously and unconsciously desires to obtain. People will be satisfied

with their jobs as long as they perceive their jobs meet their important values.

Having values help to avoid misunderstandings between the person they socialize

within the organization. Core values, behavior and attitude may represent the

company’s credibility. The second aspect of job satisfaction are ideas whereas

employees have different views on their job. In here, employees do not mind going

through difficult times when they believe there is a brighter future ahead because

21
MCA MONTESSORI SCHOOL

there is an innovation in their mind. They look for an appropriate solution than to

think for a problem without finding solution. The perception is the third aspect of

job satisfaction. Job satisfaction is not always based on the purpose and full

measurement of the situation. Each person compares the job satisfaction to his or

her values, and people are likely to differ in what they perceive.

Thus, Folkman (2013) states that there are factors in order to increase

employee job satisfaction in the workplace. Continuous communication is included

to have a higher level of job satisfaction. Having good communication inside the

workplace can make the stressful environment easy. There is also collaboration.

Cooperation within the team or within the company is a must whereas each

employee will feel comfortable towards each other. Furthermore, sharing and

dividing the tasks is a good strategy to have a successful business and satisfied

employee. Hence, good decision making in a short period of time is a necessity in

the organization.

Additionally, according to Colquits, 2010 (cited in Aballde, 2014), job

satisfaction is associated on job performance of an employee and their

commitment to their work. The authors asserted that if an individual is satisfied

with their work because of some factors such as increasing of wages office

parties, and benefits they will engagement in the organization and will stay for a

longer time.

Likewise, Bucchan (2016) depicts the connection of job performance and

job satisfaction, without setting aside the importance of these variables into

22
MCA MONTESSORI SCHOOL

organizations. The author also determined the three factors inclined in identifying

performance of an individual. Motivation is the ability to do the job in the workplace

or environment. These factors portray an important role on the performance and

behavior of an employee.

In connection, Griffin and Moorhead (2012) discussed that employees

remain satisfied in their job as long as they are stay employed, that is, meet at

least the minimum role expectations. Additionally, a satisfied worker tends to be

absent less often, have positive contributions and stay longer with the

organization. In contrast, a dissatisfied employee may be absent more often, may

experience stress that interrupts co-workers and may be continually looking for

another job.

Capalleras (2012) asserted that the level of educational attainment of an

employee’s many affect their level of job satisfaction in a certain workplace

whereas benefits and incentives of an organization to their employees may vary

depending on their degree of completion.

In relation to Capalleras, Ontolan (2015) concluded that an employee will

pursue to work harder if there's an arranged activity that will test their flexibility to

handle each one of it. By that scene, it will boost their motivation and skills to

execute all those activities that will results them to be a powerful asset of their

company

Ngamb (2013) revealed that there is a relationship between leadership and

morale, and those leadership competencies such as communication, fostering

23
MCA MONTESSORI SCHOOL

trust and team building set a clear direction for the college impact on morale. It is

recommended that morale surveys should be conducted to obtain the requisite

information before developing strategies that relate to employee morale, retention

and performance.

Finally, Shants (2015) explains that instead, what is required is a

development of the whole person, while accepting that it is impossible to mold all

individuals into a uniform model of morals and ethics. The traditional focus on

leader behaviors only goes so far as to develop their ability to perform in a role.

Synthesis and Relevance of the Related Literature and Studies

Franco and Upadhyay concluded that communication plays a vital role in

increasing the satisfaction of an employees.

Based on Forbes magazine, Macvean and Lestari management should provide

rules and regulation, incentives and rewards to boost employees productivity and

their accomplishment at work.

Boundless, McFarlin and in performance Magazine reveals that job

satisfaction helps to avoid absenteeism and maintained their willingness in

contributing efforts in sustaining the growth of the business.

According to the Survey of Chicago Tribune the number of satisfied workers is

greater than the unsatisfied workers.

Birmingham found out that the high level of determination has a positive

effect of employee’s performance.

24
MCA MONTESSORI SCHOOL

Folkman and Ngamb reveal that to increase job satisfaction of employees it

must have a good communication to avoid discomfort to each other that can build

trust and can make things easy.

Shants, Griffin, Moorhead and Francisco explains that the way Managers

treats their employees has an impact on its productivity. Managers should accept

that it is impossible to mold an individual into a uniform model. To avoid

dissatisfied employees and to stay longer with the organization management

should treat their employees fairly.

According to Noe, job satisfaction has three aspects, first aspects is the

values of an employees that can help to avoid misunderstanding between the

organization. Second, are the ideas whereas employees have different views on

their job and lastly the perceptions of every employees in the workplace.

Capalleras, Ontolan, Colquits and Bucchan tells that increasing the benefits

and incentives of an employees can boost their performance and skills to execute

all the activities of the company.

According to Kyndt, Vikram Jeet and Sayeedazzafar practices, orientation,

learning opportunities and trainings where one can able to learn new things on the

job have a significant effect in employee’s job satisfaction and performance.

Indermun and Rewa discusses differences between High morale and Low morale.

High morale leads to high level of performance and Productivity of the employees

that makes them happy and satisfied to contribute meaningfully while low morale

employees are unpassionate and shows low productivity and absenteeism.

25
MCA MONTESSORI SCHOOL

Based on SHR Magazine, Indermun and Nigeria that having an interaction,

good communication and motivations like high compensations and benefits can

strengthen their determination to remain competitive and increase their

productivity.

Shmailan and Bakotic asserted that Highly engaged and committed

employees results to Job satisfaction and contented to their Job Performance.

In the Article of entrepreneurial states that leader can influence the employees’

satisfaction and performance towards their job.

According to Hernandez,Perming,Graaf Zil, Adina,Jayaram having low

salaries, benefits and incentives can result to unsatisfied and low job performance.

Sharma and Calaguan explain that having positive and optimistic mindset about

their jobs can result to job satisfaction.

Toledo concluded the impact of job satisfaction to the workers affects their

productivity and creativity.

Pilarta and Mithra reveal that the success of the business depends on the

employees performance and satisfaction.

26
MCA MONTESSORI SCHOOL

Chapter 3

Methodology

This chapter centered on the method that would be used to gather data for

the purpose of this study. This chapter described the research design, population

and sampling, respondents of the study, research instrument, validation of

instruments, data-gathering procedure, and statistical treatment of data. Other

issues it examined our reliabilities of the instrument gathering.

Method of Research

The study used descriptive method design that intended to collect data and

gather information that would describe the level of job satisfaction and morale of

elementary teachers of MCAMS

Population, Sample Size and Sampling Technique

MCA Montessori School is currently having approximately 2 branches all

over the Metro Manila and the research was conducted in AFPOVAI Fort Bonifacio

Taguig City because of considering the limited and money.

A non-random sampling was used to select those 20 respondents among

50 employees working in MCAMS to determine the characteristics of a population

and the objective of the research.

27
MCA MONTESSORI SCHOOL

Description of Respondents

The researchers conducted the study at MCA Montessori School (AFPOVAI

Branch), Taguig City. The respondents were chosen from the regular and irregular

employees by using non-random sampling technique. To gather information on

employee’s satisfaction, a sample of 20 respondents asked to conduct the study.

The sampled respondents or employees were characterized based on their age,

gender, social status, educational attainment, length of their service and monthly

income.

MCA Montessori School elementary teachers (AFPOVAI Branch Taguig

City) were chosen as the respondents because it is accessible and feasible.

Elementary teachers of MCAMS provided the data needed to determine the level

of Job Satisfaction and morale of employees.

Research Instrument

The questionnaire was used to identify the impact of job satisfaction on job

performance of elementary teachers of MCAMS.

Respondents were asked to rate their answers using Likert Scale ranging 1

(representing the strongest disapproval) to 5 (representing the most positive

attitude towards the statement). The questionnaire was taken from Cagampan

(2018) and these constructs have been used and validated in previous studies to

measure the job satisfaction and performance of employees.

28
MCA MONTESSORI SCHOOL

The questionnaire was used to assess and establish an idea regarding the

level of job satisfaction of employees in terms of nine facets (pay, promotion,

supervision, fringe benefits, employee’s rewards, operating procedure, co-workers,

nature of work and communication).

Data-Gathering Procedure

A field survey was conducted to collect data. Field studies were realistic

because they study the phenomenon in their natural setting. The researcher

collected primary data pertaining to job content and context factors related to job

satisfaction: recognition, promotion, interpersonal relations, compensation and

leadership or supervision. Thus, the principal method of data collection used

questionnaires to obtain the required data, it is chosen as if it affords the

advantages of speed, cost and versatility.

The population chosen for this study was the regular and irregular

(contractual or seasonal) workers working at MCA Montessori School, Taguig City.

The sample size for this study was determined based on the rules of thumb to get

reliable and valid results and to avoid personal biases. A non-random sampling

method is followed to acquire information based on the characteristics of the

respondents and to achieve the objective of the study. Consent letter is approved

by the research instructor and from the office of the principal. Permission is asked

to the respondents to legally get their consent before answering the questionnaire.

29
MCA MONTESSORI SCHOOL

After answering the questionnaires and collecting data from the respondents, the

researchers identified the mean and variance using the statistical treatment.

Statistical Treatment of Data

The following scales were applied to assess the Impact of Job satisfaction on Job

Performance of the employees in (MCA Montessori School).

OPTIONS VERBAL INTERPRETATION


5 Very High
4 High
3 Somewhat High
2 Low
1 Very Low

To settle the level of job satisfaction of the respondents in (MCA Montessori

School).

OPTIONS VERBAL INTERPRETATION


5 Very High
4 High
3 Somewhat High
2 Low
1 Very Low
Analysis of variance (F-test) was used to determine the significant difference of the

respondents in (MCA Montessori School) regarding the impact of job satisfaction

30
MCA MONTESSORI SCHOOL

on Job Performance, when the respondents are group according to their

respective profile.

F= mean of square between

Mean of square within

31
MCA MONTESSORI SCHOOL

Chapter 4

Presentation, Analysis and Interpretation of Data

The researcher conducted the study in MCA MONTESSORI SCHOOL,

among its rank and file employees. This chapter shows the summary of the

responses of the 20 respondents on different aspects of Job Satisfaction with

respect to their profile.

PROBLEM 1

Profile of the respondents

Table 1

Frequency and Percent Distribution of the

Respondents by Age

Age Frequency Percent (%)


20-29 years old 39 78
30-39 years old 11 22
40-49 years old 0 0
50-59 years old 0 0
60 years old and above 0 0
TOTAL 50 100

In the table above, of the 50 respondents, 39 with the equivalent of 78%

belong to age group of 20-29 years old whereas remaining 11 with the equivalent

of 22% are 30-39% years old. It is indicated that there were more young

employees in the Puregold FTI. As what Garcia, et. Al (2013) asserted, there is a

32
MCA MONTESSORI SCHOOL

high chance of identifying the differences in job satisfaction by means of age. Most

of the respondents are young on handling the job they were assigned of. In

connection to what Garcia et. al (2013) said, younger employees are having their

wants to get more experience and knowledge for them to gain positive thoughts

and vision on the job they are going to pursue. But like what Burks (2017)

mentioned, the correction of age and job satisfaction may still depends on the

results of the survey.

Table 2

Frequency and Percent Distribution of the

Respondents by Gender

Gender Frequency Percent (%)


Male 33 66
Female 17 34
TOTAL 50 100

Based on the above result, 33 or 66% of the respondents were male and 17

or 34% respondents were female. Thereupon, there were more male respondents

than females. In order to have a deeper knowledge on job satisfacton, it is efficient

to understand the factors that result in a positive outcome and gender is often

considered as an important variable in employee satisfaction. (Hodso,1989; Wiley

and Sons, 2015). According to Suki and Gugumbang (2010) male and female

33
MCA MONTESSORI SCHOOL

have the same perspective on their job and they both have the same level of job

satisfaction but have a contransting views on organizational commitment.

Table 3

Frequency and Percent Distribution of the

Respondents by Civil Status

Status Frequency Percent (%)


Single 39 78
Married 11 22
TOTAL 50 100

Based on the table above, 39 or 78% respondents of the study were single

and 11 or 22% were married. Most of the respondents are single than married.

Padmanabhan and Magesh (2016) claimed that there is a significant distinction

between the performance of an employee and their marital status in which single

or unmarried employee tends to do well than the married employee since their

commitment towards their family and other circumstances are relatively less than

married employees.

34
MCA MONTESSORI SCHOOL

Table 4

Frequency and Percent Distribution of the

Respondents by Years in the Company

Years in the Company Frequency Percent (%)


5 years and below 46 84
6-10 years 6 12
11-15 years 2 4
TOTAL 50 100

As shown in table 4, majority of the respondents have been with Puregold

FTI for almost 5 years and below, while 6 or 12% of the respondents have been

working for almost 6 to 10 years and the remaining 2 or 4% spent 11 to 15 years

working in Puregold FTI. In connection to what Hernandez (2017) reported that

filipino workers, especially those who are just starting their career by now are the

happiest because they tend to look for the future ahead of them that results to a

better performance and job satisfaction. However, she included some factors that

highly affect Filipino workers to be unsatisfied with their work such as low wages,

training and other benefits.

35
MCA MONTESSORI SCHOOL

Table 5

Frequency and Percent Distribution of the

Respondents by Monthly Income

Monthly income Frequency Percent (%)


10000 and below 23 46
10001- 15000 23 46
15001- 20000 4 8
20001-25000 0 0
25001 and above 0 0
TOTAL 50 100

Based on the table shown above, Puregold Employees salaries are ranging

from 10000 below with the equivalent of 23 or 46%. Similarly with the previous

result the monthly income 10001 to 15000 having an equivalent of 23 or 46% and

the remaining result 4 or 8% having a monrthly income of 15001 to 20000.

Greenwood (2017) stated that the amount of money varies that can be included as

one of the factors in job satisfaction. Moreover, income of an employee matters

with 91.9% with a higher value of monthly income rather than 82.1% who have a

lower value of income. In addition to that, Vermandere (2012) explained that when

an employee doesn’t pay fairly or less than what they expected, it has a negative

impact on their work motivation. But according to the survey, after a year when the

employees received their latest update of salary, 50% of the respondents were

36
MCA MONTESSORI SCHOOL

satisfied with it and the percentage of those who were unsatisfied interms of work

varied very little.

Level of job satisfaction of the respondents

Table 6

Level of Respondent Employee’s Moral

in Terms of Duties and Responsibilities

Weighted Verbal
ASSIGNED DUTIES AND RESPONSIBILITIES
Mean Interpretation
1. I find my job so easy with people I work with 3.90 SATISFIED
2. I’m doing single task at a time 3.58 SATISFIED
3. I value what role my position plays in the
4.00 SATISFIED
company
GRAND MEAN 3.83 SATISFIED

In the table presented above, with the grand mean of 3.83 says that

employees are satisfied in their assigned duties and responsibilities. In the journal

of Sharma (2012), being optimistic leads to new perspectives and opportunities.

People who practice positivity are more likely to build new skills and social

connections, acquire new knowledge and reach for bigger goals. Factors that drive

the employees to have unsatisfying job content are; having lack of job security,

unfavorable working conditions, low salaries, work stress, and lack of proper

orientations and trainings (Graaf-Zijl, 20l2). Lestari (2012) said that the collection

of feelings and beliefs that people have about their current job pertains to Job

37
MCA MONTESSORI SCHOOL

Satisfaction while Job Performance is a work performance that being shown by

people in terms of expected quantity and quality of their job. Moreover, job

satisfaction refers to the emotional feeling and perspective of employees towards

their work and organization and it depends on their experiences of an employee at

work and how the employers or managers treat their employees. (Nudrat et. al,

2011).

Table 7

Level of Job Satisfaction of the Respondents

In Terms of Recognition and Appreciation

Weighted Verbal
RECOGNITION AND APPRECIATION
Mean Interpretation
1. I am valued for my contribution at work. 4.22 SATISFIED
2. I received performance feedback on a
3.72 SATISFIED
regular basis from my superior.
3. I feel appreciated for the work I do when I
3.84 SATISFIED
think about what they pay me.
4. I feel my efforts are rewarded and
3.90 SATISFIED
appreciated.
GRAND MEAN 3.92 SATISFIED

As what the table shown below, with the weighted mean of 3.92 which

represents that the respondents are satisfied when it comes to recognition and

appreciation. MacVean (2013) found out that there's a better way of boosting

employee's productivity at work. Employers who are giving awards to their

employees won't triggers them to do better. Therefore, an employer who wants to

38
MCA MONTESSORI SCHOOL

have a high satisfaction with their employees, should start giving money to have

their freedom of handling what they are really wanted to receive. According to

Boundless (2016) It helps every employee avoid absents, tired days and day-offs

because they are enjoying their work that affects the whole team. Employees

willingness to join every task will boost and put so much effort on it once they feel

satisfied. It cites the methods for increasing job satisfaction by giving job training,

incentives, and different benefits. Additionally, when people are satisfied with their

jobs, it will then result to a positive outcome such as organizational commitment,

loyalty and better life satisfaction. (Medina, 2011).

Table 8

Level of Job Satisfaction of the Respondents

In Terms of Promotions

Weighted Verbal
PROMOTIONS
Mean Interpretation
1. I’m satisfied with promotion I get. 4.02 SATISFIED
2. I get promotion with the salary and other
3.76 SATISFIED
monetary award.
3. Promotion is given to those who do well in
3.78 SATISFIED
the job.
GRAND MEAN 3.85 SATISFIED

Based on the table shown above, having the grand mean of 3.85,

equivalent to employees being satisfied on their promotions they are experiencing.

39
MCA MONTESSORI SCHOOL

Kyndt (2015), applied a study to analyze the reasons why some employees look

for another job and others stay in their current workplace. The study concluded

that, learning opportunities has a very crucial role when it comes in retention. It

has significant purpose where one can able to learn new things on the job that will

enable the employee to be creative and influence other co-employees. Thus,

employees who feel comfortable in the organization stay longer in their job.

Furthermore, Vikram Jeet and Sayeeduzzafar (2014) reported that HRM Practices

such as orientation, training, teambuilding, rewards, performance appraisal and

compensation have significance effect of employees’ job satisfaction. Thus,

Derming (2014) discusses that leaders of the organization has the ability to create

a high level of job satisfaction. A motivating environment is one that gave workers

a sense of pride on what they do. The aim of leadership should be to improve the

performance of man and machine, to improve quality.

Table 9

Level of Job Satisfaction of the Respondents

In Terms of the Relationship with Co-Workers

Weighted Verbal
INTERPERSONAL RELATIONS
Mean Interpretation
VERY
1. I like to help people I work 4.50
SATISFIED
2. My superiors show interest in the feelings VERY
4.50
of their subordinates SATISFIED

40
MCA MONTESSORI SCHOOL

3. Communication seems good in this VERY


5.00
company SATISFIED
VERY
4. I respect my co-employees 4.50
SATISFIED
5. I enjoy dealing with my co-employees in
VERY
sharing ideas and in other work related 4.50
SATISFIED
matters
6. I enjoy team-building and other well-
VERY
planned and organized recreation 4.50
SATISFIED
programs/activities
7. I have a good working relation with my
3.50 SATISFIED
superiors
8. I have a feeling of belonging at my place
4.00 SATISFIED
of work
GRAND MEAN 3.96 SATISFIED

The table above defines that, of the 50 respondents, the grand mean which

is 3.85 express that the employees are satisfied with their interpersonal relations

during their work hours. According to Folkman (2013), there are factors in order to

increase employee job satisfaction in the workplace. Continuous communication is

included to have a higher level of job satisfaction. Having good communication

inside the workplace can make the stressful environment easy. There is also

collaboration. Cooperation within the team or within the company is a must

whereas each employee will feel comfortable towards each other. Furthermore,

sharing and dividing the tasks is a good strategy to have a successful business

41
MCA MONTESSORI SCHOOL

and satisfied employee. Hence, good decision making in a short period of time is a

necessity in the organization.

In connection, Noe, et al (2013) asserted that job satisfaction has three

aspects. Values are one of the aspects of a job satisfaction. These are related to a

person’ consciously and unconsciously desires to obtain. People will be satisfied

with their jobs as long as they perceive their jobs meet their important values.

Having values help to avoid misunderstandings between the person they socialize

within the organization. Core values, behavior and attitude may represent the

company’s credibility. The second aspect of job satisfaction is ideas whereas

employees have different views on their job. In here, employees do not mind going

through difficult times when they believe there is a brighter future ahead because

there is an innovation in their mind. They look for an appropriate solution than to

think for a problem without finding solution. The perception is the third aspect of

job satisfaction. Job satisfaction is not always based on the purpose and full

measurement of the situation. Each person compares the job satisfaction to his or

her values, and people are likely to differ in what they perceive.

Table 10

Level of Job Satisfaction of the Respondents

In Terms of the Work Condition and Environment

Weighted Verbal
LEADERSHIP/SUPERVISION
Mean Interpretation

42
MCA MONTESSORI SCHOOL

1. My superior operates in an ethetical


3.78 SATISFIED
fashion
2. I am encourage my superior to enhance
3.60 SATISFIED
my knowledge, skills and abilities
3. I like my superior for being competent in
3.60 SATISFIED
doing his or her job
4. I am motivated by my superior to work at
3.60 SATISFIED
best
5. My superior promotes satisfactory
cooperation and support to guide me in 3.64 SATISFIED
doing my work
6. I am working with standard supervision by
3.62 SATISFIED
my superior
GRAND MEAN 3.66 SATISFIED

According to what Table 8 depicts, the level of job satisfaction and morale of

the employees in terms of leadership/supervision shows a grand mean of 3.66

which pertains that they are satisfied.

Derming (2014) discusses that leaders of the organization has the ability to

create a high level of job satisfaction. A motivating environment is one that gave

workers a sense of pride on what they do. The aim of leadership should be to

improve the performance of man and machine, to improve quality. Furthermore,

based on Forbes Magazine (2016), managers should create incentivized goals,

incentives like watches, monthly home cleaning services and a trip to places might

not be in every business’ budget. Find or search out what your employees see as

43
MCA MONTESSORI SCHOOL

an added value and start from there. Regularly acknowledge accomplishments,

people tend to have their hard work recognized. Saying praising words that can

help to boost employees’ performance is necessary. Giving positive recognition is

one way that has a massive impact on morale. Keep employees on the loop, this

resonates positively by ensuring everyone feels like part of the team and stays-in-

the-know.

However, Ngamb (2013) revealed that there is a relationship between

leadership and morale, and those leadership competencies such as

communication, fostering trust and team building set a clear direction for the

college impact on morale.

Table 11

Level of Job Satisfaction of the Respondents

In Terms of the Benefits and Compensation

Weighted Verbal
COMPENSATION (SALARY AND BENEFITS)
Mean Interpretation
1. I receive a satisfying employee benefits 3.90 SATISFIED
2. I am satisfied with the salary I receive
being which is fair for the amount of work 3.80 SATISFIED
that I do
3. I receive a salary increase from time to SOMEWHAT
3.40
time SATISFIED

44
MCA MONTESSORI SCHOOL

4. I receive fringe benefits more than what I


3.50 SATISFIED
expect
GRAND MEAN 3.65 SATISFIED

The table above divulges that out of 50 respondents, the level of the

compensation, salary and benefits, are satisfied because of the value of grand

mean which is 3.65. Based on SHR Magazine, Indermun and Nigeria that having

an interaction, good communication and motivations like high compensations and

benefits can strengthen their determination to remain competitive and increase

their productivity. Likewise, Capalleras, Ontolan, Colquits and Bucchan tells that

increasing the benefits and incentives of an employees can boost their

performance and skills to execute all the activities of the company.

Likewise, according to Kyndt, et al. practices, orientation, learning opportunities

and trainings where one can able to learn new things on the job have a significant

effect in employee’s job satisfaction and performance. And also, SHR Magazine

(2016) enumerates the aspects of job satisfaction and factors directly related to

employee engagement; career development, compensations and benefits, the

environment or workplace, the relationship between management and

engagement behavior.

Things such as respectful treatment of all employees at all levels,

compensations and benefits, and job security are the most leading job satisfaction

contributors. Besides, on Forbes Magazine (2016), managers should create

incentivized goals, incentives like watches, monthly home cleaning services and a

45
MCA MONTESSORI SCHOOL

trip to places might not be in every business’ budget. Find or search out what your

employees see as an added value and start from there. Regularly acknowledge

accomplishments, people tend to have their hard work recognized. Saying praising

words that can help to boost employees’ performance is necessary. Giving positive

recognition is one way that has a massive impact on morale. Keep employees on

the loop, this resonates positively by ensuring everyone feels like part of the team

and stays-in-the-know.

Table 12

Level of Job Satisfaction of the Respondents

In Terms of the Policy Regulation and Administration

COMPANY POLICY REGULATION AND Weighted Verbal


ADMINISTRATION Mean Interpretation
1. I am informed of company-wide events
3.98 SATISFIED
and programs
2. I am informed of changes occurinng in the
3.90 SATISFIED
company
3. I feel comments and feedback are taken
3.80 SATISFIED
into consideration
4. I am informed of developments and
3.80 SATISFIED
activities in my own department
5. I am enncourage to provide comments
3.70 SATISFIED
and feedback in the company
GRAND MEAN 3.82 SATISFIED

46
MCA MONTESSORI SCHOOL

As what shown in the table above, the level of job satisfaction in terms of

the company policy regulation and administration out of 50 respondents, the

employees are considered satisfied with the grand mean of 3.82. Kyndt (2015),

applied a study to analyze the reasons why some employees look for another job

and others stay in their current workplace. The study concluded that, learning

opportunities has a very crucial role when it comes in retention. It has significant

purpose where one can able to learn new things on the job that will enable the

employee to be creative and influence other co-employees. Thus, employees who

feel comfortable in the organization stay longer in their job.

Pule et. al (2014) indicated that "most employees felt training and

development was fair and adequately offered by the university, particular in form of

scholarships that were given to the academic staffs. They also added that training

and development is pertinent in promoting employee efficiency and job

satisfaction, since the skills given help simplify work amongst employees’ hence

increased organizational productivity. Managers therefore ought to continuously

skill their workers if total job satisfaction and efficiency is to be realized within any

given organization"

Francisco (2015), tells that it is significant to understand the influence of

Job satisfaction of employees on their productivity at work, The findings of the

study indicates relationship of job satisfaction and performance at work. The way

managers or management treats their employees has an effect or impact on its

productivity, if they treat an employee well and fairly, Employees will help in to

47
MCA MONTESSORI SCHOOL

boost the business or organization. If they treat an employee as nothing,

Employees will not engage themselves in the business.

Test of significant difference

Table 13

Significant Difference in the Level of Job Satisfaction

of the Respondents by Gender

Job Satisfaction Aspects F-value p-value Decision Remarks


Assigned duties and .493 .486 NON-
Accept Ho
responsibilities SIGNIFICANT
Recognition and .209 .649 NON-
Accept Ho
Appreciation SIGNIFICANT
.080 .779 NON-
Accept Ho
Promotions SIGNIFICANT
.174 .679 NON-
Accept Ho
Interpersonal Relations SIGNIFICANT
.001 .974 NON-
Accept Ho
Leadership/Supervision SIGNIFICANT
Compensation(Salary and .144 .706 NON-
Accept Ho
Benefits) SIGNIFICANT

48
MCA MONTESSORI SCHOOL

Company Policy .012 .914


NON-
Regulation and Accept Ho
SIGNIFICANT
Administration

As shown in Table 12, of 50 respondents, there is not much significant

difference in the level of job satisfaction and gender. This indicates that gender, as

a chronological variable, is not a viable predictor of job satisfaction. Regarding

gender, it appears that there is no relationship between job satisfaction and

employee’s gender. (Ruiz et. al, 2013).

Table 14

Significant Difference in the Level of Job Satisfaction

of the Respondents by Age

Job Satisfaction Aspects F-value p-value Decision Remarks


Assigned duties and NON-
.135 .715 Accept Ho
responsibilities SIGNIFICANT
Recognition and NON-
.753 .390 Accept Ho
Appreciation SIGNIFICANT
NON-
Promotions 3.474 .068 Accept Ho
SIGNIFICANT
NON-
Interpersonal Relations .987 .325 Accept Ho
SIGNIFICANT
NON-
Leadership/Supervision 1.236 .272 Accept Ho
SIGNIFICANT
Compensation(Salary and NON-
3.649 .062 Accept Ho
Benefits) SIGNIFICANT

49
MCA MONTESSORI SCHOOL

Company Policy
NON-
Regulation and 1.820 .184 Accept Ho
SIGNIFICANT
Administration

Table 13 depicts that age does not affect job satisfaction of employees in

Puregold. “The relationship between age and work performance maybe an issue

of an increasing importance during the next decade. There is a widespread belief

that work performance declines with increasing of age. Results showed that age

was negatively correlates with job satisfaction.” (Usop, 2013) .

Table 15

Significant Difference in the Level of Job Satisfaction

of the Respondents by Civil Status

Job Satisfaction Aspects F-value p-value Decision Remarks


Assigned duties and NON-
.260 .612 Accept Ho
responsibilities SIGNIFICANT
Recognition and NON-
2.932 .093 Accept Ho
Appreciation SIGNIFICANT
Promotions 4.032 .050 Reject Ho SIGNIFICANT
NON-
Interpersonal Relations 1.239 .271 Accept Ho
SIGNIFICANT
NON-
Leadership/Supervision 2.935 .093 Accept Ho
SIGNIFICANT
Compensation(Salary and NON-
2.116 .152 Accept Ho
Benefits) SIGNIFICANT

50
MCA MONTESSORI SCHOOL

Company Policy
NON-
Regulation and 1.320 .256 Accept Ho
SIGNIFICANT
Administration

As reviewed above, Table 14 shows that civil status is not significantly

affecting the job satisfaction of employees in Puregold. Furthermore, Dolan and

Gosselin (2017) did a research to investigate the impact of the “social

demographic indicators on life and work satisfaction” using the ANOVA analysis

and a contradictory result is discovered proving that “civil status does not explain

differences in job satisfaction”.

Table 16

Significant Difference in the Level of Job Satisfaction

of the Respondents by Length of Years in the Company

Job Satisfaction Aspects F-value p-value Decision Remarks


Assigned duties and NON-
.068 .935 Accept Ho
responsibilities SIGNIFICANT
Recognition and NON-
.162 .851 Accept Ho
Appreciation SIGNIFICANT
NON-
Promotions .245 .783 Accept Ho
SIGNIFICANT
NON-
Interpersonal Relations .097 .908 Accept Ho
SIGNIFICANT
NON-
Leadership/Supervision .039 .962 Accept Ho
SIGNIFICANT

51
MCA MONTESSORI SCHOOL

Compensation(Salary and NON-


.503 .608 Accept Ho
Benefits) SIGNIFICANT
Company Policy
NON-
Regulation and .205 .815 Accept Ho
SIGNIFICANT
Administration

From Table 15, there is no significant correlation between job satisfaction

and the length of years in the company of employees in Puregold. Based on the

study of Kadtong(2013) on the relationship between communication satisfaction

and company commitment, it was resulted that the length of years that does not

appear to have the significance in the relationship with job satisfaction.

Table 17

Significant Difference in the Level of Job Satisfaction

of the Respondents by Monthly Income

Job Satisfaction Aspects F-value p-value Decision Remarks


Assigned duties and NON-
.098 .907 Accept Ho
responsibilities SIGNIFICANT
Recognition and NON-
.486 .618 Accept Ho
Appreciation SIGNIFICANT
Promotions 4.001 .025 Accept Ho SIGNIFICANT
NON-
Interpersonal Relations 1.874 .165 Accept Ho
SIGNIFICANT
NON-
Leadership/Supervision 1.030 .365 Accept Ho
SIGNIFICANT

52
MCA MONTESSORI SCHOOL

Compensation(Salary and NON-


2.427 .099 Accept Ho
Benefits) SIGNIFICANT
Company Policy
NON-
Regulation and 1.483 .237 Accept Ho
SIGNIFICANT
Administration

The table shows that monthly income was not significantly correlated with

the job satisfaction of the employees in Puregold. According to Kabir (2011), there

are various factors which influence job satisfaction of an employee including salary

and compensation, promotion, working environment quality, leadership and work

tasks. Additionally, Rafiq (2012) asserted that rewards and incomes must be

provided to employee in order to achieve high performance and organizational

growth.

Chapter 5

Summary, Conclusions and Recommendations

Summary

This study aims to determine the level of morale and job satisfaction of

employees in Puregold. Specifically, it seeks answers the following: demographic

profile of the respondents including the years of their working experience and their

monthly income, the level of morale of the respondents in terms of the following

job content factors: assigned duties and responsibilities, recognition and

appreciation, and promotion, and the level of morale of the respondents in terms of

the following job context factors: interpersonal relations, leadership/supervision,

53
MCA MONTESSORI SCHOOL

compensation (salary and benefits), and company policy regulation and

administration.

This research study used descriptive method to determine the level of

morale and job satisfaction of employees in Puregold, FTI. Non-random sampling

technique was utilized, including fifty (50) both regular and irregular employees as

the respondents in the study. The questionnaire was used to assess and establish

an idea regarding the level of morale and job satisfaction of employees in terms of

job content factors (assigned duties and responsibilities, recognition and

appreciation, and promotion) and job context factors (interpersonal relations,

leadership/supervision, compensation, salary and benefits, and company policy

regulation and administration). Analysis of variance (t-test) was used to determine

the significant difference of the respondents in Puregold (FTI) regarding the level

of morale and job satisfaction of employees.

Findings

1. As shown in table number 1, there are more employees aging 20-29 years

old working in Puregold, FTI.

2. In table number 2, it shows that male workers are dominant than female

workers working in Puregold, FTI.

3. The results indicated in table number 3 shows that most of the employees

working in Puregold, FTI are single.

54
MCA MONTESSORI SCHOOL

4. Based on table number 4, there are many employees who work 5 years and

below in Puregold, FTI.

5. Table 5 reports the results of the monthly income of the employees, it

shows that most of the workers received 10000 and below and 10001-

15000.

6. The table number 6 shows the employees working in Puregold, FTI are

satisfied with their assigned duties and responsibilities.

7. The results from table number 7 shows that the employees who work in

Puregold, FTI are satisfied with the recognition and appreciation they

received.

8. In terms of promotions, the table number 8 shows that employees in

Puregold, FTI are satisfied.

9. Table number 9 present results for interpersonal relations, the employees

who work in Puregold, FTI were satisfied.

10. In table number 10, it is noticed that employees were satisfied to the

leadership or supervision they get in Puregold, FTI.

11. The employees in Puregold, FTI were satisfied when it comes to

compensation (salary and benefits) they acquired.

12. In relation to the company policy regulation and administration that shows in

table number 12, employees in Puregold, FTI were satisfied.

13. Table number 13 depicts that there is no significant difference in the level of

job satisfaction of the respondents by gender.

55
MCA MONTESSORI SCHOOL

14. Based on table number 14, there is no significant difference in the level of

job satisfaction of the respondents by age.

15. The results indicated in table number 15 shows that there is no significant

difference in the level of job satisfaction of the respondents by civil status.

16. There is no significant difference in the level of job satisfaction of the

respondents by length of years in the company based on table number 16.

17. The table shown in table number 17, there is no significant difference in the

level of job satisfaction of the respondents by monthly income.

Conclusion

1. It shows that most of the employees start working in their early age as they

possess high level of energy to do assigned tasks. Also, to get experiences

and gain knowledge and vision on the job they are going to pursue in the

future.

2. There are more male employees than female in department stores, for the

work there requires more strength and energy to do tasks such as loading

and unloading of everyday supplies.

56
MCA MONTESSORI SCHOOL

3. Being single or unmarried employee, implies that one can allot more time to

focus on individual work and other activities such as work related agenda

rather than social life.

4. Working for 5 years or below in a company, means that one may be new to

the job and needs more work experience as this can reflect to their job

satisfactory drastically.

5. Salary is one of the main factors that can increase job satisfaction of an

employee thus, bigger salary may mean higher job satisfactory level. In

contrary, jobs with less compensation could mean lower job satisfaction.

6. Employees work efficiently if they are empowered and motivated in

associating with their co-workers and focused on what tasks they are

assigned into.

7. It simply means that employees who receive recognition and appreciation

from their employers, boosts their productivity and triggers them to do better

in their job.

8. Most of the employees tend to stay on their current workplace if they are

satisfied on the promotion they are experiencing. It is significant that one

can able to learn new things on the job that will enable them to be creative

and influence other co-employees.

9. It is evident that having good communication inside the workplace can

make the stressful environment easy. Cooperation within the company is a

must whereas each employee will feel comfortable towards each other.

57
MCA MONTESSORI SCHOOL

10. Keeping employees on the loop, means ensuring everyone feels like part of

the team and stays-in-the-know. There is a relationship between leadership

and morale, and those leadership competencies such as communication,

fostering trust and team building set a clear direction for the team and

employees to work productively.

11. High compensations and benefits strengthen employees’ determination to

remain competitive and increase productivity in the company.

12. The study shows that employees tend to stay and do better in the company

if they are aware of the company’s regulation and policies.

13. This indicates that gender is not a viable predictor of job satisfaction.

Gender appears that there is no relationship between job satisfaction and

employee’s gender.

14. It is found that age does not influence job satisfaction of an employee.

15. Civil status does not affect the satisfaction of an employee. Being married

or unmarried employee does not contribute to the satisfactory level of an

individual employee.

16. Length of years in the company does not appear to have the significance in

the relationship with job satisfaction.

17. Income that an employee receive monthly does not show significance on

the level of satisfaction of an employee.

58
MCA MONTESSORI SCHOOL

Recommendation

In view of the discussion of findings of this study and subsequently

conclusion, it is imperative to make some suggestions for consideration:

Businesses such as department stores need more male workforce than

female, for the work requires strength and manpower especially when it comes to

loading and unloading of newly arrived supplies. In terms of age, employers

should look for young employees as they possess good characteristics such as

having high level of energy to do multiple tasks. Employers should increase

compensation such as monthly income of their employees as it boosts productivity

and strengthens their determination to do better in the company. Furthermore,

good communication should be observed as it plays an important role to develop

good relationship in the company. Consequently, being an effective leader one

must recognize and appreciate simple things that workers have done for it

motivates them to do better in their assigned tasks. Lastly, management should be

sensitive to employees and accept work related complaints.

59

You might also like