3/17/2020

ISO 21001:2018 – Educational organizations –

Management systems for educational
organizations – Requirements with guidance for
use

Yogesh Jain, Niche Quality Solutions Private Limited

9303205440, 8989573663
yogesh@nicheqs.com; nichecon@gmail.com

Clients in Education
Chameli Devi Institute of Professional Studies
Raghuwansh Public School, Sendhwa
Career College and Hospital, Bhopal
Shree Kanwar Tara Public School, Mandleshwar

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EOMS Framework

Why a management system standar

for educational organizations?
Regular Education, Distance Education
To meet learner and other beneficiary
needs and requirements.
Standard’s mandatory compliance to
include
◦ Learner satisfaction evaluations,
◦ Control of EPPPS
◦ Review of Programs and annual management
reviews

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Why a management system standar

for educational organizations?
Education Delivery
◦ Academic Calendar
◦ Teaching Plan and Execution
◦ Examination
Extra Curricular / Co-curricular
◦ All round Personality Development activities
Teacher’s Competency
Teachers’ Training

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Why a management system standar

for educational organizations?
Support Activities
◦ Bus
◦ Canteen / Mess
◦ Sports
◦ Competition participations
◦ Professional Examinations

Why a management system standar

for educational organizations?
Management System
◦ Context establishment
◦ Policy Setting
◦ Organisation Chart, Roles, Responsibility &
Authority
◦ Risks and Opportunities
◦ Objective Setting
◦ Data analysis
◦ Internal Audit
◦ Management Review

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Basic ISO framework

Manual – EOMS Manual
Procedures / Process Flow
Master Lists
Work Instructions
Formats Records

Reference Documents
◦ Regulatory requirements, Guidelines,
Standards

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Academic Processes
1. Admission Process
2. Value Addition Process
3. Academic Process
4. Teaching Plan and Execution Process
5. Mentoring Process (???)
6. Student evaluation process (Exam Process)
7. Infrastructure Process (Bus, Building, Labs,
Equipments, Furniture, Kitchen)
8. Extra Curricular Process (celebration,
competitions, co curricular activities)
9. Regulatory compliance meeting process (for
Board, Dept. of Education, govt. formalities)

HR Processes
1. Faculty Hiring Process
2. Skill Upgradation Process – Faculty
3. Skill Upgradation Process – Support
Staff
4. Library Process
5. Organisation Knowledge Process

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ISO Coordinator / MR Processes

Corrective Action Process
Documented Information Creation,
Updation Process
Internal Audit
Management Review
Risk and Opportunities

Maintenance Processes
Infrastructure Acquisition and
Maintenance Process
Information Technology and
Communication Process
Transport Management Process

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Purchase and Stores

Purchase and Stores Process

Guest Faculty Outsourced Process (May

be considered in Academic Process)

Methodology
Preliminary Discussion
Training on Systems Requirement
Detailing of Procedures
Related Master Lists, Formats Records
Detailing of any Work Instructions
required
Training on Internal Auditing
Management Review

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Certification Body Stage 1 Audit

Correction, Corrective Action, Risk and
Opportunities Improvement
Certification Body Stage I1 Audit
Correction, Corrective Action, Risk and
Opportunities Improvement
Award of Certificate
School to continue implementation

Questions

Yogesh Jain, Niche Quality Solutions Private

Limited
9303205440, 8989573663
yogesh@nicheqs.com;
nichecon@gmail.com

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Thank you…

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