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F1.3 Questioning attitude F2.3 Reporting F3.3 Learning from others F4.

3 Decision making
Individuals at all levels avoid Routine and abnormal The organisation actively Individuals at all levels are
complacency, challenge deviations are recognised seeks learning opportunities. convinced that safety and
assumptions, encourage and reported. Measures to operations go hand in hand.
and consider opposing views. identify and mitigate
organisational silence are
implemented.

F1.2 Resilience F2.2 System complexity F3.2 Improvement F4.2 Resource allocation
The capability to operate safely The organisation recognises that its Safety related feedback is Safety is a primary
under unexpected situations is technologies and systems are perceived as an consideration in the allocation
developed. complex and can fail in opportunity to improve of resources.
unpredictable ways. performance and is acted
upon.

F1.1 Risk awareness F2.1 Working conditions F3.1 Analysis F4.1 Safety vision
Individuals at all levels are The organisation recognises Reporting is systematically The organisation develops and
aware of major risks and that working conditions, such as analysed to identify those implements a safety vision to
understand their personal time pressure, workload and factors that allow support the achievement of
contribution to safety. fatigue influence safe organisational learning and business objectives.
behaviours. improvement.

CONTROL UNDERSTAND LEARN INTEGRATE


MAJOR WORKPLACE FROM SAFETY
RISKS REALITY EXPERIENCE CONSISTENTLY

FUNDAMENTALS

BEHAVIOUR PATTERNS

ENABLERS

INTERACTING FORMALISING DISSEMINATING REINFORCING

E1.1
Teamwork Roles and Communication Leading by example
and collaboration E2.1 responsibilities E3.1 E4.1

Collaboration within and across Roles, responsibilities and Safety information is openly shared Managers exhibit behaviours
organisations is nurtured to operate authorities are understood and within and across organisations. that set the standard for safety.
safely. accepted.

E1.2 Interpersonal values E2.2 Organisational design E3.2


Competence E4.2
Management
management intervention
Trust, respect and openness Organisational structures Competence management Managers ensure that incentives,
permeate the organisation and support sustainable and safe ensures a knowledgeable sanctions and recognition reinforce
characterise performance. workforce. behaviours and outcomes that
inter-organisational relationships at support sustainable and safe
all levels. performance.

E1.3
Regulatory E2.3
Organisational E3.3 Soft skills E4.3 HOF expertise
relationships systems
Healthy regulatory relationships Processes, tools and Safety leadership and Human and organisational factors,
exist and ensure that the documentation support non-technical skills are including frontline experience, are
accountability for safety remains sustainable and safe systematically developed. systematically considered during
with the operating organisation. performance. design and change.

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