Scribd Logo
Upload

Welcome to Scribd!

  • TRAI Letter Dated 26.10.2015

    Uploaded by

    tarak das
    11 views1 page
    The document is a letter from TRAI (Telecom Regulatory Authority of India) to the heads of all telecom service providers. [1] It notes that TRAI has been organizing regional workshops and consumer outreach programs in different cities to create awareness about initiatives to protect consumer interests. [2] However, it has been noticed that sometimes the service provider representatives attending are at a junior level and not well-versed in telecom issues of that region. [3] TRAI therefore requests that in future, appropriately senior officers knowledgeable about regional telecom issues should be nominated to effectively handle consumer and CAC issues raised during discussions.

    Original Description:

    Original Title

    TRAI Letter dated 26.10.2015

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document is a letter from TRAI (Telecom Regulatory Authority of India) to the heads of all telecom service providers. [1] It notes that TRAI has been organizing regional workshops and consumer outreach programs in different cities to create awareness about initiatives to protect consumer interests. [2] However, it has been noticed that sometimes the service provider representatives attending are at a junior level and not well-versed in telecom issues of that region. [3] TRAI therefore requests that in future, appropriately senior officers knowledgeable about regional telecom issues should be nominated to effectively handle consumer and CAC issues raised during discussions.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    11 views1 page

    TRAI Letter Dated 26.10.2015

    Uploaded by

    tarak das
    The document is a letter from TRAI (Telecom Regulatory Authority of India) to the heads of all telecom service providers. [1] It notes that TRAI has been organizing regional workshops and consumer outreach programs in different cities to create awareness about initiatives to protect consumer interests. [2] However, it has been noticed that sometimes the service provider representatives attending are at a junior level and not well-versed in telecom issues of that region. [3] TRAI therefore requests that in future, appropriately senior officers knowledgeable about regional telecom issues should be nominated to effectively handle consumer and CAC issues raised during discussions.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    qrfr KfiiqR RFHrr+ntk*,{sl vo

    TELECOM REGULATORYAUTHORITY OF INDIA


    qfftI {fG5R/Governmentof India
    v
    TRAI
    rr6mrRKdqn qtt={,clilr6{gro tas qri',
    irq-d
    MahanagarDoorsancharBhawan,JawaharLal Nehru Marg
    (gnnrFrd tg) r{ ffiftold MintoRoad),NewDelhi-110002
    ifi-ft\r*( i'ol EPBXNo' : +91-11-23664145
    *-qn/r'ax: +91-ll-23273294,

    l-. No. 345-Z12A15-CA I l a f e d : 2 6 t " O c t o b e n2" 0 1 5

    To,

    (Headsof all TSPs)


    The RegulaforA

    Subjccf:-Parficipationol' TSPs reprcsentafivesin llcgion:rl \\/or"kshops& (krnsunrcr


    OutreachProgrammesorganizedliy''f'l?AI-regrrr'riing

    Sir.
    TRAI has been oruanizingRegion:rl\\'onshop on ''CapacirrBuikiing.ol' CACi-sand
    Ccnsun-iel'I-.ir,'"icaiioir" as r.r'eilas [-Lii-istiiiicri]r-,lreacirFrograllures(Cr-rFs;in ciiti'elentcilies oi
    the cotuttt'\' to ct'e'&tr a\\:arenessanlong r:egislerc,,ltlAGs :inrl othcr stalichcildcrsinclutiing
    consttlnersabor"ittlic valioLtsinitiatiies takcn b1 lltAI iu rcct'rririnrcs rt-rfr'otJ.t thc inrercstsr:1
    telecom consumers.Al1 the Telecorn Selr ice pr'oriilc'rsof that legioniarea arc irrvar-iablfinr,,irerl
    by TRAI for these prograrnrnesanel the sarne are aiso being atteitded bl their representalives.
    'J
    Horvever. ii has bee-t-t noriced that in sonre of rhe COPs. either the SP rcplrsenrirtjr,'es x-.-relr-r'r
    i,-urior Ievcl oft-rccrs or the v n'cre not r.r'cil vc:'scd to ,:1fe
    crjvcli' ill:t! u itl-r lhc 1t-lrrC.)r-:
    r s s t t e s , c , ) t l l [ r l a irtat i ;: c ' l f , t l i t t ' u i ) l t S t t n l ( t::,St i . ]L . r ( ; . .

    It is therefbre leeluestedthat in fitture n'orkshops iind COPs organiz-cdb1,'IiL\1. olflccr"s


    of applopriate le'vei ancl r.r,hoars- \\'ell verscci n'ith the tclcconr isst-rcsof that rcgion ma\ i-rc
    norninatedso as to i:lltctivelr handle the issuesr':,Lised bv tire cr)nsunrers anti f','\Cs clLrringthe
    deliberaiio:i.

    Yi:ti:',riiiiritiiri i r .
    i) r'
    lrLadLa
    i h. ( lr:rirdr, ( l:*+*rrr
    . I o i n tA d v i s o r( C A )
    Cop]'to:

    Ms. Rupa Paul chor"rdhun'


    Adl isor
    Telecorl Regulator_v Autholitv o1'hrciia( fR,,\l)
    Regional Oflrce. Cror:nclFloor
    QA l3harvan. lI-5 " 6 l]lock. IIP .t ClP"
    Sector-5,Saltl-akc
    Kolkata(\\rB)

    You might also like